Avada SEO Image Optimizer
Shopify SEO app
Rating
4.9
feedback
3,997
chart
#126
All reviews
Review RSS Feed
May 9, 2025
Installs a theme without asking you, seemed to have broken some things, overwritten readmes within theme files, etc, we had to revert to using a previous version of a theme Be careful using this app on a customized Shopify site with code edits etc. You'll probably be okay with a stock theme/ new store. EDIT: As noted by Avada below, the “addition of a lightweight include snippet” appears to use logic that searches for files like theme.liquid or index.liquid. In our case, we had a file named theme.liquid.readme containing critical documentation for custom code changes. Unfortunately, this file was overwritten by Avada, which led us to uninstall the app and share our experience in a review to help inform other users with custom code setups.
Thank you for sharing your experience, and we’re truly sorry for any confusion or disruption you may have encountered. We'd like to clarify a few important points for transparency, especially for other merchants who may be concerned. 1. Regarding the theme installation Our app does not install any new theme from the Shopify Theme Store. The theme named “Avada Assets – DO NOT REMOVE” is automatically created solely to store your original images, so you can revert to them at any time after using the image optimization feature. This theme is never published or activated on your store. It has no impact on your storefront or live theme, and it can be safely left in your theme list without concern. You can find more details in our help center: https://docs.avada.io/seo-suite-help-center/faqs#what-is-avada-assets-do-not-remove 2. Regarding code changes According to our internal logs, your store only installed the app and performed an SEO checklist rescan — no other features were used. Additionally, since your account was on the Free plan, the majority of advanced features that could make impactful changes to your theme were not accessible at all. Our development team also confirmed that the app does not alter custom code or README files. The only action taken upon install is the addition of a lightweight include snippet, which does not interfere with your theme’s structure or custom logic. We genuinely believe this may have been a misunderstanding or an unrelated issue that happened to coincide with the app installation. That said, we take all feedback seriously and are more than happy to investigate further if you can provide any documentation or specifics about what changed. 3. Note on theme compatibility Our app is compatible with customized themes, not just stock themes or new stores. Many of our users run highly customized Shopify sites with a wide variety of themes, and the app works well for them. If there’s ever any difficulty during setup or integration, our technical support team is always available to assist. If you’re open to it, we’d love the opportunity to support you directly and ensure everything is working as expected. Our team is always here to help.
April 11, 2025
Fantastic app, make the SEO proccess super easy. The support is second to none, whatever issue I have there is always someone on hand to help sort it. Cannot recomend highly enough.
April 10, 2025
Brilliant customer service! We ran into some issues with our website's speed optimisation and had a few problems with our schema script. It turned out to be one of the best experiences. We asked loads of questions since we didn’t have much expertise, and they replied with the clearest and most understandable answers. Tiana and Ricky really made things easier for us!
April 10, 2025
Great app and excellent support! I had a few questions and Nim was incredibly helpful, fast, and friendly. It’s rare to find such great service. Highly recommended!
April 9, 2025
Tiana was really helpful when I reached out to support. I am very new to using this app and she was able to guide me through the entire process of fixing all of my SEO issues. Thanks Tiana, I hope to speak to you again next time I am having issues because you were amazing!
April 9, 2025
I had a small question, and Siel, the rep who helped me, went above and beyond. Helping me fix things I didn't know and improving my page significantly. I am very grateful.
April 7, 2025
Doesn't get better than this when it comes to SEO and they have stellar customer support. All I can say is - wow!
April 6, 2025
Avada is a powerful and versatile tool for building beautiful websites and projects. Its ease of use, customization options, and speed make it a solid choice for anyone looking to create an impressive online presence. Help is always available and a lady Mia have been of great help in solving issues in no time.
April 6, 2025
没有解决真正的SEO需求，差评
Thank you for sharing your feedback. We sincerely apologize for any inconvenience you may have encountered while using our application. We’d like to clarify that while our app is not intended to be a complete, all-in-one SEO tool, it is carefully designed to cover the most essential aspects that the majority of Shopify merchants need — including improving site speed, and providing a practical SEO checklist. Our goal is to deliver focused and effective features without overwhelming users with unnecessary complexity. Regarding the Google Structured Data (GSD) fields you mentioned — we acknowledge that some optional fields are currently not included. However, these fields are not required for valid structured data and do not negatively impact your store’s SEO performance. That said, we understand that some users may have more advanced needs, and we’re happy to share that our team is actively working to expand these options in a future update. Thank you once again for your feedback — it helps us continue to improve and serve our users better. Kind regards, Avada Support Team
April 6, 2025
Great app - Fast help from Ricky, and the whole team. Thank you. Easy to use
April 5, 2025
The tool is amazing at identifying SEO issues but to me it lacks enough automation at fixing the issues it finds. I was excited about it then I had to cancel after 3 days and moved to a new tool. I am not happy that I only got a partial refund, even thou I uninstalled the app within the trial period. So keep that in mind as you use this tool.
April 4, 2025
Definitely worth it. Especially if you know your SEO situation needs to tighten up, but you don't have the time nor the skills to do it.
April 4, 2025
This a so good app that even you can ASK any time solution of your problem THAT HELPS VERY MUCH ,definetly i was searching for, thanks again for providing this knd of app to help us...