All reviews

Rating Breakdown

  • 5
    95% (3,804 ratings)
  • 4
    3% (112 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    2% (64 ratings)

Reviews with Text

  • 97% (3,902)
Review RSS Feed Review RSS Feed

4 / 5 Share

April 5, 2025

The tool is amazing at identifying SEO issues but to me it lacks enough automation at fixing the issues it finds. I was excited about it then I had to cancel after 3 days and moved to a new tool. I am not happy that I only got a partial refund, even thou I uninstalled the app within the trial period. So keep that in mind as you use this tool.

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ACCEXO

Using app

5 days

Total reviews

3

Average rating

4.3

5 / 5 Share

April 5, 2025

Christian fornece um bom atendimento e rápido no suporte.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2025

Definitely worth it. Especially if you know your SEO situation needs to tighten up, but you don't have the time nor the skills to do it.

Using app

About 10 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 4, 2025

This a so good app that even you can ASK any time solution of your problem THAT HELPS VERY MUCH ,definetly i was searching for, thanks again for providing this knd of app to help us...

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

alles super | Penelope

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 3, 2025

Customer service is very professional and will help you with everything you want to know.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2025

This app is one of the best SEO tools I’ve used—powerful, user-friendly, and incredibly effective for optimizing my website. What really stands out is their excellent customer service. Ricky, Max, and the team are responsive, knowledgeable, and go above and beyond to help. Whenever I had questions, they provided clear, quick solutions with a personal touch. It’s rare to find such dedicated support! Highly recommended for anyone serious about SEO. Keep up the great work!

Using app

19 days

Total reviews

2

Average rating

3.0

5 / 5 Share

April 2, 2025

Great experience getting up to speed, so to say :-) Support is next level

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Nice app and good support team. Especially thank to Nim.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2025

Tiana and Andrew have been a great help with the issue that I've faced. Tiana patiently assisted me with my after-list content issue and after an hour, she have finally help me solve the issue that I've faced! Highly recommend this app!

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Granjoy

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2025

The customer service is really patient and helpful

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2025

I just purchased the app a few minutes ago and I had a few questions. Ricky was available in 30 seconds or less and the support he gave me was amazing. I can already see I made the right choice with Avada SEO and Image Optimizer. I can't wait to see what this app can do for us.

Using app

36 minutes

Total reviews

9

Average rating

4.8

5 / 5 Share

April 1, 2025

Excellent! Definitely recommend, Penelope was awesome

Using app

About 17 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

April 1, 2025

Staff is super helpful. Melody is professional and patient, help me will all I need!Highl recommend it!

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ri-son

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 13, 2025

Although it was a challenging start with Avada, the team worked closely with me to resolve issues and have since been great collaborators on other changes. Their responsiveness and willingness to support ongoing improvements have been appreciated, and I’m hopeful that performance can still be optimized in future updates.

Using app

19 days

Total reviews

6

Average rating

4.3

Developer Reply

Hi Steve, Thank you for taking the time to share your experience — we’re truly sorry to hear that things didn’t go as smoothly as they should have. We completely understand your frustration with the unexpected issues caused during the support session on April 1st. That was clearly not the experience we aim to provide. Our team took full responsibility for the mistake, and we’re glad we were able to promptly revert the code changes and work with you to stabilize the site. Since then, we’ve also reviewed and improved our internal processes to ensure such mistakes won’t happen again. Since then, we've appreciated the continued collaboration and your openness in reaching out for further support. It's always our goal to provide consistent value, and we’re here whenever you need assistance. Thank you again for your feedback — it helps us grow and improve every day. Kind regards, Avada Team

5 / 5 Share

March 31, 2025

I JUST LIKE SAY THAT AVADA CUSTOMER SERVICE IS AWESOME, I HAD MANY PROBLEMS AND LYDIA TOOK THE TIME TO GO OVER EACH ISSUE WITH CARE. SHE WAS FAST, PROMPT, AND PROFESSIONAL. THANK YOU LYDIA AND AVADA

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 31, 2025

I have experimented with several SEO optimization apps for our clinic's ecommerce site www.mEYEspa.com. I feel the app's name 'Avada SEO Image Optimizer' undersells how useful and intuitive this app is for helping all SEO factors - e.g. targeting keywords and maximize site speed. Great actionable coaching from the app and support when you need more depth. (Nim and Ricky were great to help clarify some syntax around custom variables for Meta descriptions). Site is far better, faster and optimized post app use. Thx

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mEYEspa

Using app

25 days

Total reviews

9

Average rating

5.0

5 / 5 Share

March 31, 2025

Excelente , sobre todos Tiana me dado todos tipo de asistencia cuando hay algunas problemas.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2025

Fab loved it great support as well

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My Store

Using app

3 minutes

5 / 5 Share

March 29, 2025

Zwar noch neu mit der App, aber der Kontakt mit dem Support (Danke an Penelope) war super nett, hilfreich und sehr professionell! Vielen herzlichen Dank!

Using app

3 months

Total reviews

4

Average rating

5.0