Avada SEO Speed Image Optimize
Shopify SEO - On-page audits, Site Performance optimization
Rating
4.9
feedback
7,651
chart
#107
All reviews
Rating Breakdown
Review RSS Feed
Oct. 19, 2024
Prompt response, and very clear and helpful guide through, easy to follow the steps to solve the questions, highly recommended.
Thank you for your kind words! We're thrilled to hear that you had a smooth experience with us. Don't hesitate to reach out if you need anything else!
Oct. 18, 2024
I had an excellent experience working with Ricky. He was extremely helpful and professional throughout the entire process. His expertise and friendly attitude made everything go smoothly. I highly recommend his services and appreciate his dedication. Thank you, Ricky!
We're so happy to hear that Ricky was able to assist you effectively. Thank you for the recommendation, and we look forward to working with you again!
Oct. 18, 2024
I am so delightful that i have picked this app , the team is so cooperative, helpful and efficient , everything on this app is a life saver , i just have started my business from few days and i was about to panic but the team members never failed me with their support. Christian was so helpful with his clear communication and max did very well on fixing my javascript issues , the Seo grade jumped from 70 to 92 which is unbelievable !!
We're delighted you found our app and team so helpful! It's wonderful to hear that Christian and Max could assist you. Best of luck with your business, and feel free to contact us anytime!
Oct. 18, 2024
muito bom atendimento pelo senhor kevin me tirou todas as duvidas
Muito obrigado por sua avaliação! Kevin ficará feliz em saber que pôde ajudá-lo. Estamos sempre à disposição!
Oct. 18, 2024
Not really a rating of the app, but the customer support was very good and honest with us. Kevin was helpful in answering the questions presented.
Thank you for your feedback! We're glad to hear Kevin could assist you with your questions.
Oct. 18, 2024
Great support
We appreciate your review! Happy to know you received great support.
Oct. 18, 2024
The app is very helpful, I can't tell how deeply it influences the search results for users yet, but it offers a lot of tweaks and tips for SEO enhancement. The support team is very friendly and prompt, I'm grateful to Christian for his fast help with my inquiry.
Thank you for your detailed feedback! We're glad Christian could assist you, and we hope you continue to benefit from the app's SEO features.
Oct. 18, 2024
Ricky was very helpful
Thank you! We're glad Ricky could assist you.
Oct. 18, 2024
Avada SEO Tools simplifies SEO management with features like meta title/description control, sitemap creation, and schema markup. It's user-friendly, ideal for beginners, though it lacks advanced capabilities of dedicated SEO plugins.
Thank you for your thoughtful review! We're glad to hear that Avada SEO Tools has been helpful for your SEO management, and we appreciate your feedback on the advanced features.
Oct. 18, 2024
Great app and customer service is super great, Kevin help me out to fix a few errors on my page and he was so helpful. Highly recommend it.
Thank you for the kind words! We’re glad Kevin could help resolve the issues on your page. We appreciate the recommendation!
Oct. 17, 2024
Ricky was extremely helpful and answered all my questions. Every time I have an issue, they always help me!
Thanks for your continued trust in Ricky and the team! We're always happy to assist.
Oct. 17, 2024
Thanks a lot to Mr. Ricky for helping me to install the app, although I'm new but I'll need to check the performance of app, the app looks to be goods with advance one better than Basic, but still I didn't used it yet.
Thank you for your feedback! We're glad Ricky could help you get started with the app. We hope you enjoy the advanced features as you continue to explore them.
Oct. 17, 2024
I had an amazing experience with Pamela! She was incredibly helpful with the setup and showed great patience and professionalism throughout the process. She's truly an asset to the Avada team, and I'm very grateful for her support
Thank you so much! We're thrilled to hear that Pamela provided excellent support. She's truly a valuable member of our team.
Oct. 17, 2024
Judy explained indexing to me properly and guided me on how to do it better. Thanks, Judy
Thank you for sharing your experience! We're glad Judy could guide you through the indexing process.
Oct. 17, 2024
Impressed by the 4.9 rating, I installed this app on the 5th and allowed theme customization to enhance speed. Suddenly, conversions dropped, but our developer fixed it on the 7th. The next day, all our listings vanished. Reporting to Avada revealed their theme customization was causing errors with our filter app, which Avada then rectified. The website's speed improved by 0.5 seconds, yet errors persisted, leading to significant revenue loss. The support agents were responsive but consistently denied any issues caused by their app. Meta could not retrieve URL parameters, resulting in a dead ad performance. After uninstalling Avada, the problems ceased. I advise caution or avoidance when considering installation.
Dear Espanshe Team, I want to sincerely apologize for the disruptions you experienced while using Avada SEO Speed Image Optimize. It is never our intention to cause any inconvenience that might affect your store's performance, and we fully understand how important it is for your business to operate smoothly. Upon review, it appears that the speed-up feature may not have been fully compatible with certain apps you are using, which contributed to the issues you faced. While the feature is designed to enhance performance, we understand that there can sometimes be trade-offs, and unforeseen interactions with other apps may occur. Please rest assured that this is a rare case, and we are constantly working to ensure our app is compatible with as many third-party apps as possible. In instances where compatibility issues arise, these can typically be resolved by disabling specific features, allowing your site to return to normal functionality. Also, our technical support team is always available to assist, ensuring that the app integrates seamlessly with your store's setup. Your feedback is valuable to us, and we are committed to refining the app to prevent similar issues in the future. Thank you again for your feedback, and we look forward to assisting you in the future should you give us another chance. Best regards, Esther Customer Success Lead
Oct. 17, 2024
A good support, i encourage them
Thank you for your support! We're glad to hear you had a good experience.
Oct. 17, 2024
Fabulous assistance always accommodating every request, kind and quick responses, super helpful operator Tiana.
Thank you for the wonderful feedback! We're happy to hear that Tiana could assist you so well.
Oct. 17, 2024
Great app with so many features, The support is great, Penelope helped me find my way on the app.
We’re thrilled to know you found the app useful! It’s great that Penelope could guide you effectively.
Oct. 17, 2024
Service is so good from avada team. Appreciate it.
Thank you! We're glad to hear you’re happy with the service from the Avada team.