Avada AI SEO Suite Optimizer
Win sales via AI SEO Audit Agent, Checklist & onpage...
Rating
4.9
feedback
4,428
chart
#53
All reviews
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April 13, 2026
Have always enjoyed using the features that Avada AI SEO offer. We are now looking to optimize our new webstore via 1/1 consultation and have found Tobias to be both helpful and friendly during the entire process. Looking forward to improved SEO and Speed results.
April 13, 2026
Appli sympa, qui aide bien sur les perfs du site, et trés complète ! Support client (Christian) trés rapide et efficace (quelques minutes à peine !)
April 13, 2026
Very helpful and prompt support from the Avada team. Tobias was very accommodating in answering all our questions.
April 13, 2026
SUPER helpful!!! i was talking to the technical rep for a long time and she has been very patient in helping to resolve all my questions!!!
April 11, 2026
Sehr guter Support! Thomas hat mich unterstützt die Bilder und Alt Text Optimierung zur starten. - Alles Gut, Danke!
Using app
About 2 months
Total reviews
1
Average rating
5.0
April 11, 2026
The APP just had conflict with another optimization APP today and the speed up process has been slowed a lot. I asked their support and get help very quickly from Thomas. A Worth APP! Good for SEO and effective!
April 10, 2026
I had a great experience with Beeter. He explained everything clearly and made the whole process easy to understand, even the parts I was unsure about. What stood out the most was how quickly he responded and helped me resolve my issue without any hassle. Really appreciate the support—professional, efficient, and genuinely helpful. Highly recommend!
April 9, 2026
great app to help tick boxes on things you are missing for each product. i'm only just getting my head around it all. Tobias has been a great help guiding me through the steps and helping me get my seo score up to speed.
May 9, 2026
UPDATE (after Avada’s response): I’ve read their reply carefully. I’m not here to argue technical semantics. I’m here to document what actually happened as a merchant. After installing Avada SEO Suite, my Google Ads account was suspended due to “Unknown DNS Errors” and “Malicious Redirects.” My store was effectively disrupted for over 48 hours. I contacted Shopify Support, and during that process: There were discussions around redirects (including xnxn.win) There were concerns about URL structure and crawling behavior There was initial mention that canonical tags MAY have been affected Avada is now stating that Shopify ultimately concluded everything was “clean” and not related to their app. I cannot independently verify their internal interpretation of those logs, and I acknowledge that the final root cause may not be definitively attributed. However, here is what I can confirm with certainty: 1. The issue happened immediately after installing the app Before installation: no Google Ads suspension After installation: account flagged and disrupted You can decide for yourself whether that timing is coincidence. 2. The experience during support was not reassuring When I raised concerns and shared Shopify findings: The response was defensive Responsibility was immediately denied The burden of proof was pushed entirely onto me Whether or not the app was the root cause, this is not the level of support I expect when my business is impacted. 3. Refund experience was extremely difficult This part is not disputed, and it’s important for other merchants: I canceled during the free trial period I was still charged I was asked to provide billing screenshots (which they already have access to) After providing them, I was told to wait for the billing team with no clear timeline At this point, getting a refund has been unnecessarily complicated. 4. My takeaway for other merchants I cannot conclusively prove the app caused the issue. Avada claims it did not. But what I experienced was: A major disruption shortly after installation A support process that felt dismissive A refund process that was not straightforward That combination alone is enough for me to advise caution.
UPDATE: After thorough investigation, we identified the root cause of the issue and confirmed it was not related to Avada. We reached out via email with a detailed explanation and proof. While our emails were read, we unfortunately haven't received a response yet. We remain available and happy to assist if needed. IMPORTANT: The claims in this review directly contradict the findings from the reviewer's own Shopify Support conversation. Below are the facts with screenshots as evidence. Shopify's own technical team investigated this store and confirmed: - The flagged redirect to xnxn.win is "NOT from Avada," - "Avada has left NO residual scripts or redirect rules," - "Everything on Shopify's side is completely clean." --- Thank you for your feedback. We take every review seriously, and because this review contains several claims that directly contradict the findings of Shopify's own support team, we want to share the facts transparently so other merchants can make an informed judgment. During our support conversation, the reviewer shared screenshots of their exchange with Shopify's technical team. Here is what Shopify actually found: 1. "The redirect to xnxn.win is NOT from Avada." Shopify identified this as a pre-existing spam/bot trap redirect UNRELATED to our app. The review attributes this to Avada, which is factually incorrect. We have screenshots from the reviewer's own conversation with Shopify Support confirming this: https://capture.avada.io/i/SBA4YTmvDu04 and https://capture.avada.io/i/CMWdiU0yhgmx 2. "Avada has left NO residual scripts or redirect rules" This is a direct quote from Shopify's advisor, confirming our app left NOTHING behind after removal. The review claims we left "residual malicious code", Shopify's own investigation says otherwise. Please check this screenshot: https://capture.avada.io/i/Ci7hOmAUlf5b 3. "Shopify explicitly confirmed that Avada overridden canonical tags" - this is NOT what Shopify said. Shopify's exact words were that Avada "MAY HAVE overridden" canonical tags - a hypothesis, not a confirmation. This was later resolved by the advisor's finding that canonical tags were fully restored to Shopify's default. Screenshot of Shopify's original statement: https://capture.avada.io/i/JoNkwAkRPkTg Furthermore, this hypothesis is baseless as our app does NOT have any feature that edits or overrides canonical tags. Canonical tags on Shopify are managed natively by the platform itself. 4. "Shopify's team identifying their scripts by name." We reviewed the very screenshots that the reviewer shared with us from their Shopify Support conversation (as mentioned above) and NOWHERE in those screenshots does Shopify identify or mention any specific Avada script as causing the issue. Shopify advisor later confirmed exactly that: NO residual scripts remain. As addressed in (2) 5. Regarding the "injected trailing '?' into my URLs": As explained above, our app does NOT have any feature that edits canonical tags or modifies URLs. The features the reviewer used during their 2-day installation were Alt text optimization, Meta tag, SEO audit, and broken link manager, none of which have the capability to inject characters into URLs. Additionally, this issue CONTINUED TO PERSIST even after all app code was completely REMOVED from the store, which strongly indicates that Avada was NOT the cause. 6. What we did: When the reviewer reported their concern, although our technical investigation indicated the issue was unrelated to our app, we were still actively investigating to help identify the root cause. During this process, the reviewer requested immediate removal of all app code, which we completed within the same support session. We did NOT dismiss the concern, we acted on it immediately while explaining our technical findings. 7. What we cannot do: We cannot accept responsibility for an issue that Shopify's own investigation confirmed is NOT caused by our app. We also received a demand for a compensation, which we could not fulfill as there is no evidence linking our app to the reported damages. We work based on facts and evidence. We are sharing this publicly because we believe merchants deserve full transparency. If you ever experience any concern with our app, please reach out, we will always investigate thoroughly and honestly. Best regards, Avada