All reviews

Rating Breakdown

  • 5
    94% (4,087 ratings)
  • 4
    3% (121 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (67 ratings)

Reviews with Text

  • 97% (4,171)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 11, 2026

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Absolutely outstanding support from Avada SEO Suite! I ran into an issue where my out-of-stock products were suddenly set to “noindex,” and I was really concerned about the impact on my SEO. Ricky from Avada Support handled the situation professionally from start to finish. He was patient, responsive, and took the time to properly investigate the issue instead of giving generic answers. Support like this makes a huge difference. Fast response, clear communication, and genuine willingness to help. Highly recommended — and special thanks to Ricky for the excellent support!

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 19, 2026

app da non caricare assolutamente caricato il giorno 6 febraio dopo 13 giorni mi ha distrutto tutta la visualizzazione in SEO non sono più visibile per merchants.google sono tornato indietr di 2 anni mi ha rovinato tutto

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Ciao Roberta, Grazie per aver condiviso il tuo feedback. Siamo rimasti sorpresi nel leggere questa recensione, poiché durante le nostre conversazioni in live chat questo problema non è mai stato menzionato. In precedenza, la tua esperienza era stata valutata con 5 stelle. Al momento non disponiamo di dettagli specifici riguardo al problema SEO o a Google Merchant a cui ti riferisci. Dai nostri registri di sistema risulta che siano state effettuate solo ottimizzazioni di base tramite la checklist, come modifiche ai meta tag e agli H1, interventi che non hanno la capacità tecnica di rimuovere la visibilità nei motori di ricerca o azzerare le performance SEO. Abbiamo inoltre notato che sullo store sono installate diverse altre app SEO e di gestione dei contenuti, che in alcuni casi possono interagire tra loro e influenzare il modo in cui i motori di ricerca elaborano i dati del sito. Ti saremmo grati se potessi fornire informazioni più specifiche sul problema, così da permetterci di effettuare un’analisi approfondita. Ti abbiamo già inviato un’email di follow-up: ti invitiamo a risponderci così da poter collaborare per trovare una soluzione. --- Hi Roberta, Thank you for sharing your feedback. We were surprised to read this, as during our live chat conversations this issue was never mentioned. In fact, prior to this, your review reflected a 5-star experience. At the moment, we do not have specific details about the SEO or Google Merchant issue you’re referring to. From our system logs, only basic checklist optimizations were performed, such as meta tag and H1 adjustments, which do not have the technical capability to remove search visibility or reset SEO performance. We also noticed that multiple other SEO and content-related apps are installed on the store, which can sometimes interact with each other and affect how search engines process site data. We would truly appreciate it if you could provide more specific information about the issue so we can investigate properly. We’ve sent you a follow-up email to better understand the situation. Please reply to us there so we can work together to resolve this. Best regads, Avada Team

5 / 5 Share

Feb. 10, 2026

Une très bonne application que j'ai testé récemment avec un service d'accompagnement génial notamment en la personne de Penelope. Merci pour l'assistance

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

I had the pleasure to work with Kevin. He is incredibly knowledgeable, thorough and patient. I cant say enough about the Avada support that I received from Kevin. He really knows the platform and gave me lots of ideas on things I had never thought of. Having support no matter what time I log in is super helpful. I'm so impressed and educated on the features - I can now make further configurations that will make huge improvements to our site. Thank you so much for the incredible care Kevin!

Using app

About 2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Feb. 10, 2026

I have unstalled it but it still charged me!!!

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hi yiru.jewellery, We’re really sorry for the confusion and frustration this situation has caused. In your case, the billing cycle may have already started before the app was uninstalled. If an app is uninstalled or downgraded during an active billing cycle, Shopify will still include the full app charge in your next monthly Shopify invoice. This is standard billing behavior applied to all subscription-based apps on Shopify. For more details, you can refer to Shopify’s official documentation here: https://help.shopify.com/en/manual/your-account/manage-billing/billing-charges/types-of-charges/third-party-charges/app-charges#app-billing-cycles That said, we have now processed a refund for the unused days starting from the date you uninstalled the app. Please kindly check your account, and feel free to reach out if you need any further assistance. We truly appreciate your understanding and thank you for giving Avada a try. Best regards, Avada Team

5 / 5 Share

Feb. 10, 2026

Great and fast support from Penelope.

Using app

17 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

The support is very patient and helpful, Beeter helped me patientlly and willing to guide me step by step to go thru the optimization process. Have to mention I am currently on a free plan and receiving a first class free support. Thanks to AVADA SEO and Beeter.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

I love this APP, the support is wonderful and Ricky has just gone above and beyond to help me. Thank you for helping (or doing) optimising my website Ricky. Five stars for you. TB

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Ricky and Annivia! Thank you so much for your help!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Support is the best: receiving fast responses, and issues resolved easily.

Using app

42 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Christian helped me a lot. Thanks!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Store

LUEUR

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

...

Store

Distak

Using app

11 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

I can’t recommend this team enough! I was struggling with a mountain of errors and a website that was running way too slow. The entire technical team stepped in and helped me resolve every single issue. They went above and beyond to ensure my speed optimization was perfect. Truly a dedicated and helpful group

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

got a very fast help from Kevin, thank you so much :) Update: got another very fast help from Christian, thank you so much again! :)

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2026

Support is fast and clear. Im loving the App.

Using app

About 11 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

Incredibly helpful app for my businesses. has allowed me to optimise my SEO, site speed clearly and efficiently among other things, I now use it for multiple businesses of mine. its become an essential. the customer support/help team is incredible as well, it is among the customer support you can get, rivals top brands and companies. they always respond quickly, compendiously and in a way that is assured to help you. personally ive dealt with Kevin twice now, his great and super helpful. LOVE THE APP, RECOMMEND IT TO ALL FELLOW ENTREPRENEURS!!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Outstanding support and flawless performance! I am extremely satisfied with this app and the team behind it. Their customer support is top-notch; they responded to all my questions very quickly and went above and beyond to ensure everything was set up perfectly. They truly care about the user experience. Highly recommended!

Store

Breethy

Using app

16 minutes

Total reviews

6

Average rating

5.0