Rating

4.8

feedback

925

Reviews

chart

#972

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    42%
  • Less than a year
    47%
  • More than a year
    7%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by the team. Users appreciate the app's stability, functionality, and its suitability for B2B use. The support team, including members like Hill, Lux, and Jonas, is praised for being responsive, knowledgeable, and going above and beyond to address users' needs. The app is commended for its features like custom pricing, customer segmentation, and wholesale order management, making it a valuable tool for B2B businesses on Shopify. However, there are a few users who faced challenges with onboarding, theme compatibility, and communication with the support team, leading to some negative feedback.

Highlights

Exceptional customer support and responsiveness
Stability and functionality of the app
Suitability for B2B use
Challenges with onboarding and theme compatibility
Mixed feedback on communication with the support team

Rating Breakdown

  • 5
    94% (866 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (20 ratings)

Reviews with Text

  • 96% (890)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 23, 2026

very efficient support. Anne from BSS even helped me to correct the code, really proactive support.

Store

nucao

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Thank you for helping me today, Louis. It was very quick and easy.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Wir sind erst in der Startup Phase und am aufbauen des Online Shops und werden dabei wirklich sehr gut betreut, speziell auch bei Anpassungen werden wir hier unterstützt. Danke an das ganze Support Team

Store

Embado

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

nice App and great , prompt customer service. *****

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Good functionality, extremely supportive help function. They helped with all my questions and issues to have the system up and running.

Using app

About 1 month

Total reviews

2

Average rating

5.0

All reviews

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