Rating

4.8

feedback

977

Reviews

chart

#1,100

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    42%
  • Less than a year
    48%
  • More than a year
    7%

Reviews Summary

The B2B BSS Solution app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the support team. Users appreciate the functionality and user-friendliness of the app, especially in catering to unique business customs and specific needs. The support team, including individuals like Ruby, Anne, Phoebe, and others, is praised for being flexible, helpful, and dedicated in resolving issues and providing detailed assistance. The app is commended for its robust features, fast response times, and the ability to address complex setups and customization requests effectively.

Highlights

Exceptional customer service and dedicated support team
Functionality and user-friendliness of the app
Fast response times and effective resolution of issues
Customization and flexibility in meeting specific business needs
Positive impact on managing wholesale operations and B2B setup

Rating Breakdown

  • 5
    94% (917 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 96% (938)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 24, 2026

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2026

A terrific app that has enabled our website to display prices on some products, while hiding prices on others. Easy set up and user interface. The support team has been very keen and incredibly responsive to provide assistance, always responding within the day despite the time zone difference. Shout out to Kathy, Helen and Hannah especially!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2026

I would like to sincerely thank the entire BSS Commerce team for their continuous support over the past days. My case was quite detailed and required a very specific setup for B2B and B2C workflows, especially regarding VAT handling and invoice customization, and the team handled it with great patience and professionalism. A special thanks to Alena, Ines, and the development team, who took the time to truly understand my requirements and worked on custom solutions rather than giving standard answers. Even with time zone differences and technical limitations from Shopify, they stayed committed and kept following up until we reached a working solution. What I appreciated the most is that they did not rush the process, but instead focused on getting things done correctly, step by step. Communication was always respectful, clear, and supportive. I am now confident moving forward with their app for my B2B system, and I truly value the effort they put into making everything work as needed. Thank you again for your dedication and support.

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 24, 2026

perfect support. We use many modules and features.

Using app

28 days

Total reviews

8

Average rating

4.9

5 / 5 Share

March 23, 2026

great cs

Using app

4 months

Total reviews

1

Average rating

5.0

All reviews

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