Rating

4.8

feedback

904

Reviews

chart

#931

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    43%
  • Less than a year
    47%
  • More than a year
    7%

Reviews Summary

The BSS B2B Wholesale Solution app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by the team. Users appreciate the quick response times, helpful assistance, and the app's ability to streamline B2B operations on Shopify. The app is praised for its out-of-the-box features, ease of use, and the flexibility it offers in setting up custom registration forms, pricing rules, and account approval flows. However, there are a few negative reviews mentioning issues with onboarding, communication difficulties, and some functionality limitations, particularly related to theme compatibility and pricing discrepancies.

Highlights

Exceptional customer support and quick response times
Out-of-the-box features and flexibility in B2B operations
Positive user experiences with the app's functionality and ease of use
Issues with onboarding and communication difficulties
Some functionality limitations and theme compatibility concerns

Rating Breakdown

  • 5
    94% (848 ratings)
  • 4
    3% (30 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (21 ratings)

Reviews with Text

  • 96% (874)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 10, 2025

Store

TERCKO

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

We’ve been using the BSS B2B Solution app for our wholesale website and absolutely love it! The app is powerful, intuitive, and covers all the functionality we need for a smooth wholesale experience. What truly sets it apart, though, is the outstanding customer support—especially from Ruby. They are incredibly responsive, even outside normal business hours and on weekends for urgent issues, and every minor glitch we’ve encountered has been resolved quickly and efficiently. Highly recommended!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

非常专业,服务也很迅速,感谢他们及时的解决了我的问题。

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Customer service from Lux was great, she was very helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

We've been using the app for our webshop for several years now, and we're very satisfied with it. Initially, we needed to have the support team make some specific adjustments, but Joy and her team were very helpful. B2B pricing works as it should, and we have many rules regarding this. We recently had an update to our registration form, and it wasn't working properly. I contacted support, and Lux ​​responded immediately, and her team resolved the issue quickly. We are very satisfied with the app and the professional and friendly support from BSS. Keep up the good work! Thank you, BSS.

Store

BANDITZ

Using app

Over 2 years

Total reviews

3

Average rating

5.0

All reviews

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