Rating

4.8

feedback

946

Reviews

chart

#264

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    42%
  • Less than a year
    47%
  • More than a year
    7%

Reviews Summary

The reviews for the BSS B2B Wholesale Solution app are overwhelmingly positive, with users praising the app's functionality, ease of use, and exceptional customer support. Many users highlighted the quick response times and helpfulness of the support team, mentioning specific team members like Ines, Alena, Lux, Ruby, Andy, Anne, Louis, Hill, Kellie, Joy, and others. Users appreciated the app's features for B2B businesses, such as custom pricing, wholesale capabilities, and support for specific business needs. The app was commended for its stability and the ability to customize and optimize B2B operations on Shopify. However, one negative review mentioned issues with code conflicts and theme disruptions, leading to a lower rating due to the app causing site crashes and difficulties in resolving technical issues.

Highlights

Positive reviews highlighting exceptional customer support and quick response times
App functionality and ease of use for B2B businesses
Praise for specific support team members like Ines, Alena, Lux, Ruby, Andy, Anne, Louis, Hill, Kellie, Joy
App stability and customization options for optimizing B2B operations
Negative review mentioning code conflicts and theme disruptions leading to site crashes

Rating Breakdown

  • 5
    94% (886 ratings)
  • 4
    3% (30 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 96% (910)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 13, 2026

We've found the BSS B2B solution a really useful app for handling our client's wholesale/trade requirements. It's a very powerful and flexible tool that has so far been perfect for doing all that our client needs. And, most importantly, the support they provide is beyond belief - thanks again, Alena, Raymond, Jeff and Anne - you guys are brilliant!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

We are using BSS B2B Solution for our business and we are extremely satisfied with both the app and the support team. The app offers powerful B2B features that perfectly fit our needs, especially the pricing management and customer-specific functionalities, which help us manage our wholesale operations smoothly and efficiently. We recently experienced a technical issue, and Emma and Lux from the support team assisted us. They responded very quickly, were highly professional, and resolved the problem in no time. Their communication was clear, friendly, and solution-oriented throughout the entire process. It’s rare to find such fast and dedicated support. Emma and Lux truly made a difference and gave us great confidence in continuing to use BSS B2B Solution for our business. Highly recommended!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Great and fast support! Friendly and on point.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Great service and an excellent overall experience working with the BSS support team. They were professional, responsive, and extremely helpful throughout the entire process. Every required functionality was supported efficiently, and any queries we had were handled promptly. The system delivers exactly what is needed for B2B operations, and the support team ensures smooth implementation and ongoing assistance. Definitely worth the investment. Highly recommended for anyone looking for a reliable B2B solution!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Super service client !

Using app

20 days

Total reviews

3

Average rating

5.0

All reviews

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