BSS: B2B & Wholesale Solution
BSS Commerce: B2B/Wholesale Solution - B2B Shopify App
Rating
4.8
feedback
938
chart
#715
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
1%
-
Less than a month
28%
-
Less than a year
56%
-
More than a year
13%
Reviews Summary
The BSS Commerce app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by the team. Customers appreciate the app's robust features for B2B operations and the dedicated support team that goes above and beyond to assist with setup, customization, and issue resolution. Reviewers consistently praise the responsiveness, professionalism, and patience of support representatives like Jonas, Emma, and others. The app is commended for its user-friendly interface, extensive customization options, and seamless integration with Shopify stores. However, there are a few negative reviews mentioning difficulties in reaching support or issues with theme compatibility.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 27, 2025
After spending an entire day trying to troubleshoot an issue with the discount code field disappearing during checkout, Jonas from the BSS support team resolved it in under 10 minutes. He immediately understood the problem, knew exactly what needed to be done, and guided me on applying the fix without any back-and-forth. Incredibly efficient and knowledgeable. Excellent support — thank you, Jonas!
March 27, 2025
Our store isn't compatible with the app and they weren't willing to help us unless we uninstalled other apps we currently use (we are unable to uninstall those apps). We paid $50 for the app, had it less than 24 hours, and they refused to refund us. We really wanted to work with the development team to make this app work for us, but it is unfortunate they were not willing to issue a refund.
March 27, 2025
The implementation of the BSS B2B app is almost complete. Super nice contact and taken step by step in creating the registration form, thanks so much for your help so far! :)
March 27, 2025
Very helpful app and great and quick support. - Registration form incl. upload option for files - Customer e-mails with information on registration upon activation - The option to set up tax exemptions We are very satisfied! In the future, it will hopefully be possible to import prices so that they don't have to be maintained manually and the multilingualism needs to be expanded.
March 27, 2025
Really like the app and the support team is great! Thank you for all the help!
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