Rating

4.8

feedback

821

Reviews

chart

#726

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    33%
  • Less than a year
    67%
  • More than a year
    15%

Reviews Summary

The Shopify app has received mostly positive reviews from users, with many praising its functionality for B2B purposes and the exceptional customer support provided by the team. Users highlighted the ease of use, integration with wholesale websites, custom pricing features, and smooth operation of the app. The support team, especially individuals like Jonas, Emma, and Victor, were commended for their quick responses, helpfulness, and dedication to resolving issues efficiently. However, there were a few negative reviews mentioning issues with pricing structures, compatibility with custom themes, and delays in support responses.

Highlights

Positive feedback on functionality for B2B purposes and ease of use
Exceptional customer support and quick responses
Pricing structure concerns and compatibility issues with custom themes
Delays in support responses and need for improvements in certain features
Appreciation for specific support team members like Jonas, Emma, and Victor

Rating Breakdown

  • 5
    110% (901 ratings)
  • 4
    4% (35 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    3% (22 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 13, 2025

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2025

Always very helpful and responsive. No hesitation to recommend. Thank you Jonas!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2025

Easy to install, and the support team was very quick and kind. I tried several wholesale apps and this was the best one.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2025

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2025

The customer service (especially Louis) from BSS is outstanding – responses are fast, knowledgeable, and genuinely friendly. Even with more complex requests like customizations or tax display issues in the B2B setup, the support team takes the time to provide clear solutions and guides you step by step through the process. You feel taken seriously and professionally supported – a true highlight of this app. We still have a few topics where we hope for a more satisfying solution in the future, but we are currently in the testing phase and fully satisfied so far.

Using app

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Total reviews

2

Average rating

5.0

All reviews

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