All reviews

Rating Breakdown

  • 5
    94% (887 ratings)
  • 4
    3% (30 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 96% (911)
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5 / 5 Share

Feb. 12, 2025

The professionals at APP were able to quickly resolve my various issues and help me launch my website smoothly.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

We only use a very small part of what this solution offers in total. That however works very well. The support from the team and their devs is outstanding and probably the biggest reason to recommend the app.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

The app works really well for us, but the real stars here are the support team! Jonas went above and beyond to help me this morning with a shipping issue I thought was related to BSS. It turned out to be caused by another app, but that didn’t stop Jonas from dedicating his time to finding a solution. He was patient, thorough, and incredibly supportive - he genuinely couldn’t do enough to assist me. I’m so grateful for the effort he put in, and it’s refreshing to see such outstanding customer service. Huge thanks to Jonas and the team!

Using app

About 1 year

Total reviews

3

Average rating

2.3

5 / 5 Share

Feb. 10, 2025

Jonas, the Customer Support Representative was very helpful and went the extra miles! I was very impressed! Thank you so much!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

What makes an app is the support and these guys have been first class, even during Lunar New Year - thank you guys :-)

Using app

25 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 6, 2025

I have been using BSS for nearly a year now to help us drop-ship goods through our customers. For the price it is an absolute no brainer - Works really well and the support has been fantastic. Big thank you to Emma for helping me with some tweaks...I would 100% recommend to anyone thinking of trying this system.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

I am incredibly satisfied with the service from BSS Commerce and can confidently give them a well-deserved 5-star review! From the very first interaction, everything went flawlessly. The team not only answered my questions quickly and professionally but also resolved the technical issues with my Shopify store effortlessly. The way they addressed the compatibility issues on the product pages demonstrates their expertise. Customizing the price tables and optimizing their display—exactly as I requested—was executed with the utmost precision. They even exceeded my expectations by improving the aesthetics of the page, such as adjusting the spacing around the tables. Every request was taken seriously and fulfilled to my complete satisfaction. I also truly appreciated their excellent communication. Whether through email or quick responses to questions, the team was always available and actively thought along with me to find solutions. This not only shows their professionalism but also their dedication to customer satisfaction. One of the biggest advantages of BSS Commerce is that their solutions are perfect for webshops looking to focus on B2B sales. Their functionalities for volume discounts, price display (including and excluding VAT), and custom settings make it easy to serve both private and business customers. This makes them an ideal choice for entrepreneurs looking to expand their sales strategies. I am extremely happy with the end result. Thanks to BSS Commerce, my webshop now runs more smoothly than ever, and I feel more confident in my online activities. I would not hesitate to recommend them to anyone looking for reliable, expert support for their e-commerce needs. Thank you, BSS Commerce, you truly are the best!

Using app

11 months

Total reviews

10

Average rating

4.6

5 / 5 Share

Jan. 17, 2025

We are working with the BSS app. Despite a few areas where it may have been lacking, Mida and Anne from their chat team, along with their development department, have made an extraordinary effort to help resolve every issue, allowing us to reach our goal quickly. A HUGE THANK YOU from us!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

The app works very well for managing a large catalog of products and inventory. Great support team that listens to your needs and makes adjustments in a timely fashion.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

Emma in support along with her technical team fixed my form over the weekend and also offered to improve the format to match my web page. She and her team were proactive, fast, and got the job done. Really appreciate excellent support like this as it is hard to find! App is working great. Definately recommend- support is a big plus for any software user! Cheers, Matt

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

I have just installed this app and the customisation process has been very smooth. Emma has been fantastic, answering my requests very quickly and understanding my needs. I have used other wholesale apps in the past which were either complicated or had a poor customer service so I can compare! I really recommend it.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

Support team is amazing! The app was a little hard to install on your own if you don't know much about coding, but the team can install everything for you or fix problems with features you turned on. All in all, really great app and support team!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

Best service of any app I've used so far. They've helped customize several aspects of what we need and the auto-tagging features saved a ridiculous amount of time so we can generate reports based on wholesale vs retail orders instead of Shopify's native reports that don't have enough customization for our setup.

Using app

28 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Fast and professional service. I took out a one-year subscription. There is no doubt that it will be renewed on an annual basis.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

As a business owner in Japan, I used the BSS B2B app to build a B2B Shopify store, and it proved to be an excellent solution. The app offers a wide range of features, and the team regularly updates it with improvements based on user feedback. With this app, you can create an efficient B2B site without the need for Shopify Plus, making it a highly practical choice for many businesses. What I particularly appreciated was their responsive customer support. Jonas, my main point of contact, was always kind and approachable, and the technical team provided great assistance. They helped integrate the app into our theme, ensured compatibility with other apps, and adjusted styles as needed, making the process much smoother. I recommend this app to other Shopify store owners who are looking for a reliable B2B solution with solid support.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

The app works exactly as it should and has been a great addition to our B2B operations. Support was excellent—Jonas, in particular, was incredibly helpful and responsive. Highly recommended!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 1, 2025

Great app and even better support team. Helped every challenge we had with the implementation quickly and competently.

Using app

4 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Dec. 23, 2024

★★★★★! I highly recommend this app. It sorted out the business partners' registration problems for me and enables customized pricing, fitting my store's needs perfectly. I had a few issues while using it. But the support team, especially Emma, was great. They replied quickly, were highly professional, and very friendly in communication. I'm extremely satisfied. Thanks!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

very intuitive and great support!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

Lots of options and configurability which allow for almost unending possibilities when offering discounts and shipping options to customers. Technical support is very knowledgeable and quick to provide solutions.

Using app

2 days

Total reviews

3

Average rating

5.0