All reviews

Rating Breakdown

  • 5
    93% (844 ratings)
  • 4
    3% (30 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 97% (872)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 17, 2024

LOVE this app and the customer support. One of the best!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

The app works very well, exactly as it should. The big take away though is the excellent support team, who were able to resolve a Theme integration issue very fast with very good communication through out.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

Great customer service! Super fast to respond and very efficient to fix any issues. We had a few fixes that needed to be done and they did it all super fast no question asked! Love this

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2024

BSS's support team have been fantastic with assisting me with setting up their app integration with our Shopify store. The installation of some features is a bit tricky and they quickly fixed issues that came up when I tried to install myself. Definitely recommend them for their quick responsiveness and great attitude.

Store

Evnex

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2024

BSS Commerce has must have apps for B2B stores. We are a B2B company with 2 stores and after searching and trying other apps, came across their apps on the Shopify store and they have all the solutions we were looking for. From registration management of customers to order qty limits and even adding a customer order note field, they have it all. They have a well-trained team of certified designers that can & will create/customize the apps to work flawlessly with your website. Jennie and her team customized 2 stores for us. In this day and age, it is impossible to get ahead as a business without the support of gurus like BSS Commerce standing behind you. The attention is fabulous, and the staff is superb. I have already recommended BSS Commerce to several of my business colleagues & will continue to do so. They are and will remain my "web gurus" in the future to come. A big THANK YOU to them."

Store

linen-o

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2024

I encountered an issue with installing this app but their support was great and help me out promptly! Awesome support!

Using app

16 days

Total reviews

7

Average rating

4.9

5 / 5 Share

April 10, 2024

App works as it's supposed to. When I had an issue with the app interacting weirdly with Shopify, the app's dev team provided great support. Highly recommend this app.

Using app

6 months

Total reviews

3

Average rating

3.7

5 / 5 Share

June 6, 2024

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 5, 2024

Great app, works very well, fantastic customer support. Contacted them for an issue, in a couple of hours Jennie and Joy fixed everything.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2024

Exactly what we need and great technical support, highly recommended.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2024

I used another wholesale app on Shopify and quickly had issues. With BSS, I needed help installing the code into my website for custom pricing. I set up a call with the team, and they were able to update the code on their end within a day to where my custom pricing appears just for our wholesale customers. It looks great, and I've had no backend issues with the website while using this app.

Store

Leaxy

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2024

Any issues with the app is met with helpful responses from the developers, usually with a swift resolution.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2024

This app is incredible for B2B and wholesale solutions. Joy and her team have gone above and beyond to customise the app for our websites needs and have done it rapidly when we have needed it. The app itself has so many parts to it to be able to customise it to our companies needs and the B2B team are so quick in responding and solving and queries/issues. It's not easy to find a wholesale solution for your shopify website and honestly you can look no further than B2B. The customer service is second to none and they have created some very useful apps for our business.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2024

I cannot speak highly enough of this wholesale app! The interface is user-friendly and intuitive, making it a breeze to set up wholesale pricing and manage bulk orders. Whenever I've encountered an issue or had a question, they've been incredibly responsive and professional. Their expertise and dedication have been instrumental in ensuring that my wholesale operations run smoothly. Thanks to this app and its amazing support, I've been able to streamline my wholesale business and provide an even better experience for my customers. I highly recommend it to anyone looking to take their wholesale operations to the next level!

Using app

3 months

Total reviews

8

Average rating

4.3

5 / 5 Share

March 23, 2024

great support and app! love it

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

June 5, 2025

A lot of time was put into our wishes which we really appreciated, the result was as desired. Nothing was too much to ask. Thanks Emma!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

March 18, 2024

Top support. We noticed a problem and it was quickly taken over and neatly resolved. Very friendly manner and wise. Highly recommended.

Using app

About 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

March 17, 2024

The service and help provided by BSS was prompt and very, very nice. They were very helpful in solving my problem. Emma, in particular, was very enthusiastic about solving my problem, even when I wasn't online. I'm really happy and grateful to have the application running properly on my website now!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2024

Quick support!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

The support was really fast and helpful in my issues, thank you so much for making everything go so smoothly! :)

Using app

About 1 year

Total reviews

1

Average rating

5.0