BSS B2B Wholesale Solution
Centralize Wholesale B2B workflows with an all-in-one solution
Rating
4.8
feedback
975
chart
#357
All reviews
Review RSS Feed
June 19, 2024
The best app for B2B, Joy helped me enormously to set up the app and the contact form, everything is perfect!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
June 18, 2024
The app is fantastic and works exactly as advertised. What truly sets it apart, though, is the exceptional support team (especially Emma). They resolved a theme integration issue very quickly and maintained excellent communication throughout the process. Their responsiveness and dedication are top-notch. The app is an excellent tool, especially for B2B purposes, offering features similar to Shopify Plus but at a more affordable rate. I highly recommend it to anyone looking for a reliable and supportive solution!
Thank you for your 5-star rating! We're thrilled to hear that you find our app fantastic and that our support team, especially Emma, provided exceptional service. We're glad we could assist you quickly and effectively. Your recommendation means a lot to us. Thank you for choosing us as your reliable solution!
June 14, 2024
The app has all the functions you need for your B2B shop and the support is incredible. Full recommendation!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
July 10, 2025
We recommend this app. Good support. They recently had the only option we needed and were not implemented.
Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "[email protected]" or via our Live Chat from the app.
June 12, 2024
good customer service, thank you!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
June 12, 2024
The app itself and the support are excellent. The team installed it, fixed problems and helped me set it up. Jena and Joy in particular helped me a lot. But I think there were others on the team. Many thanks to all of them. If anyone has any doubts about using the app, I can only recommend it.
Thank you for your 5-star rating! We are thrilled to hear that you found our app and support excellent. We appreciate your recognition of our support agents and the rest of our team for their assistance. Your recommendation means a lot to us!
June 11, 2024
From the start that I installed the app, Emma has helped me with all my questions and problems. Emma even provided some custom adjustments. Nothing goes too far for this app builder. The support is very fast and good. I will recommend everyone to use this app.
Thank you so much for your 5-star rating! We are thrilled to hear that Emma has been able to assist you with all your questions and provide custom adjustments. It's fantastic to know that you find our support fast and good. We truly appreciate your recommendation to others as well!
June 10, 2024
Emma from BSS has been super helpful with my many questions and inquiries and very effective at liaising with the technical team. Many thanks!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
June 7, 2024
Responsive customer service and after-sales service. very professional !
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
May 30, 2024
Good functionality and good support
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
May 29, 2024
The app is great for b2b stores and the support team is always very quick to solve any issue/request!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
May 27, 2024
I am very impressed with this app. I was looking for a simple B2B solution that offers net terms to my customers AND discounts for select customers/groups. There are other apps out there, and I tested 2 others before settling on this one. Combing this app with the Net Terms app is a perfect solution. This app easily lets you set up discounts. You can show the original price, or not. And plenty of settings to get it looking just how you want it. Emma and the tech team were very responsive and helpful. I am a happy camper!
Thank you so much for your 5-star rating! We're thrilled to hear that you are impressed with our app, especially its b2b solution and discount features. It's great to know that you found the integration with the Net Terms app to be a perfect solution. We'll be sure to pass along your compliments to Emma and the tech team.
May 24, 2024
Excellent customer service!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
May 24, 2024
Bss Commerce's customer service representative Emma provided quick and very helpful service. They integrated their system into our Shopfy theme really quickly and there are no bugs. I am really happy with the service they provided. I would recommend their services to others!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
July 16, 2024
Prompt support and service
Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "[email protected]".
May 24, 2024
The customer service rep I worked with was very accommodating, I appreciated the background they provided about the app and their efforts to follow up and follow through.
Hi team, This is Jonas - Customer Support Lead from BSS Commerce. On behalf of the team, we are so sorry for the bad experience that you faced with our app so far. First of all, as a 3rd-party app provider, it's pretty difficult for us to be compatible with other 3rd-party apps since we might have different logic and mechanism. We might be able to make it work with them only if they agree with the collaboration and customization on their end as well. Really sorry for this but it's quite a common issue with many Shopify 3rd-party apps. If you can give us another chance, we can for sure make some more efforts to check further. Also, due to the different timezone, we were not able to respond at the time you contacted us but the team has always tried to reach back or deal with your issue within 24 hours. Sometimes, we did send a few follow-ups to make sure the app is alright on your end but got no responses. Regarding the pricing issue, we have to balance between all resources we put to the app and our pricing plan. So sorry if you feel that way but you can for sure keep us informed on that and we can together come up with a workaround for your case. Overall, we don't want any bad experience happen to you as such so hopefully we will have another chance to help you utilize our app for your business and improve your experience. Looking forward to hearing from you again at "[email protected]" or via our Live Chat from the app.
May 20, 2024
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Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
May 16, 2024
I've been using the BSS Wholesale App on Shopify and my experience has been very positive. The app functions as it should, delivering reliable performance and seamless integration with my store. The standout feature is the excellent support team. They resolved a Theme integration issue swiftly and maintained great communication throughout. This level of support is crucial for backend integrations.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!
May 13, 2024
i have been working in the shopify platform for a few years now, never have i come across customer support like this from an app developer, Emma is fast, efficient and knowledgeable and this seems to radiate through the whole team. The wholesale solutions app just works, i think people will know how important an app "just working" in shopify really is. we run a complex wholesale format and this covers it. i rate this highly.
Store
My Store
Using app
About 23 hours
Thank you for your five-star review! We are delighted that you were satisfied with the service provided by Emma and our team. Your recognition is very important to us. I wish you all the best!
May 12, 2024
The support team is super helpful, friendly and also manages to solve any problems that occur with the implementation of other apps. Definitely recommended!
Thank you for your 5-star review! We are very happy to know that our support team is super helpful, friendly and can solve any problems that arise with the implementation of other applications. Thanks for recommending!