All reviews

Rating Breakdown

  • 5
    94% (887 ratings)
  • 4
    3% (30 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 96% (911)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 19, 2024

Emma and the technician guy was very helpful. They were very responsive and fast solving problems. I am using the application with success.

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 19, 2024

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 17, 2024

Both the support and development teams have been incredible responsive and open to support with unique requests that were beyond our capability!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 17, 2024

Not the first time using the support from B2B/Wholesale Solution and everything always goes smooth and easy. The problem is always fix and it done very quickly even with the time zone different.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 16, 2024

Customer service is easy to access and great communication for any issues you may have or if you need help setting up your account.

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 11, 2024

I wanted to express my sincere gratitude for the outstanding support. Their prompt and effective assistance ensured a swift resolution. Their dedication and expertise truly stood out, making the entire process smooth and efficient. I am highly satisfied with the result, and their support has been invaluable in ensuring the success of our upcoming events.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

My questions were fairly basic and arose because I was new to using the app. The chat help line was very quick, helpful and patient with my questions. All issues were quickly sorted and the little videos they sent me helped enormously. I could not be more happy with the scope of options the app offers and the immediate assistance to help even a beginner user. I can't wait to and explore and incorporate more features.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

Does exactly what we need it to do at a great price. Support is fast and outstanding as well. We needed to use their custom, free installation and we had everything working in 24 hours.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

BSS Wholesale is the best Wholesale app we found for our needs. Even better, BSS has been very attentive and accessible to us during our build out. We have requirements that needed a decent amount of back and forth (don't we all??) with them and always got answers to our questions quickly along with solutions. As a side bonus, they have a wide variety of compatible programs which makes it so much easier. A one-stop shop Wholesale marketplace! Update: still using BSS since January, 2024 and still very happy we selected them as our Wholesale app partner. One feature we really love is their threshold pricing which allows us to offer our reps (we have hundreds of reps) 30-60% discount depending on their order value or create custom thresholds for specific heavy volume reps.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Great help and support by Joy, thank you for patience and help.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

the app is pretty easy to use and customer service was amazing too.

Store

KARAB

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

EXCELLENT APP. Great Customer service, really helpful.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

The app does what it says, we are using it to give our members early access to sale and it works with some delays on our theme that has some custom features on it. However the support has been great, helping us set everything up and also working on any bugs that happened with our theme.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star rating! We are so pleased to hear that the app is living up to your expectations, and that the support team has been accommodating. We truly value your input and appreciate your support.

5 / 5 Share

Dec. 20, 2023

Helpful Support, amazing app, full of useful feature for any B2B business. Highly recommend.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 19, 2023

Emma from BSS Commerce has been extremely helpful. I am a web developer and have managed hundreds of websites. Usually with plugin developers the customer service in non-existence, BUT Emma from BSS Commerce has been reliable, speedy response and professional in helping with my issues and bugs to help get the plugin working properly on my site. I highly recommend BSS Commerce and look forward in working with them more.

Store

ZZ-2

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your 5 star rating! We take pride in providing our customers with excellent customer service and are very glad to hear that we have exceeded your expectations. Thank you for your confidence in us and we look forward to working with you more in the future.

5 / 5 Share

Dec. 19, 2023

This app is really good, it helps me to achive that function what I want. Also, the customer support is excellent. They solved the problems for me.

Using app

6 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 18, 2023

The team at BSS have been incredibly helpful at ensuring this app integrates effectively with out website, and the app itself works great.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 15, 2023

Great App, exactly what I was looking for. The Support Team does an amazing job.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 14, 2023

This app has a lot of options for pricing and the support is excellent and quick.

Using app

4 months

Total reviews

2

Average rating

5.0