BSS B2B Wholesale Pricing
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The application works perfectly and the technical support is top notch! I had a problem importing a large csv file, and Louis and Anne helped me to solve my problem quickly. I highly recommend this application.
Thank you for your 5-star rating and positive feedback! We're thrilled to hear that the application is working perfectly for you and that you're satisfied with our top-notch technical support. We're glad we could quickly resolve the conflict with the other application as per your experience. Your recommendation means a lot to us!
Only new so still working it all out, had an issue and the team were fantastic and got it working for me. Very prompt and friendly service especially since it was a Sunday I contacted them.
Thank you for your 5-star rating! We are delighted to hear that our team provided prompt and friendly service to assist you on a Sunday. We appreciate your feedback and are here to help with anything you need.
a última atualização gerou alguns bugs mas o atendimento foi de pronto.
Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "[email protected]" or via our Live Chat from the app.
1A Customer Service! Sehr schnelle und sehr hilfreiche Antworten. Wir wurden auch bei der Integrierung in unser Template unterstützt. Dank der App können wir einen B2B- und B2C-Shop abbilden und diverse B2B-Preisgruppen den entsprechenden Kunden zuordnen.
Vielen Dank für Ihre 5-Sterne-Bewertung! Wir freuen uns, dass Ihnen unsere schnellen und hilfreichen Antworten sowie die Unterstützung bei der Integration in Ihr Template gefallen haben. Es ist großartig zu hören, dass Sie mit der App sowohl einen B2B- als auch einen B2C-Shop abbilden können. Vielen Dank!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
The best app for B2B, Joy helped me enormously to set up the app and the contact form, everything is perfect!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
The app is fantastic and works exactly as advertised. What truly sets it apart, though, is the exceptional support team (especially Emma). They resolved a theme integration issue very quickly and maintained excellent communication throughout the process. Their responsiveness and dedication are top-notch. The app is an excellent tool, especially for B2B purposes, offering features similar to Shopify Plus but at a more affordable rate. I highly recommend it to anyone looking for a reliable and supportive solution!
Thank you for your 5-star rating! We're thrilled to hear that you find our app fantastic and that our support team, especially Emma, provided exceptional service. We're glad we could assist you quickly and effectively. Your recommendation means a lot to us. Thank you for choosing us as your reliable solution!
The app has all the functions you need for your B2B shop and the support is incredible. Full recommendation!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
We recommend this app. Good support. They recently had the only option we needed and were not implemented.
Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "[email protected]" or via our Live Chat from the app.
good customer service, thank you!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
The app itself and the support are excellent. The team installed it, fixed problems and helped me set it up. Jena and Joy in particular helped me a lot. But I think there were others on the team. Many thanks to all of them. If anyone has any doubts about using the app, I can only recommend it.
Thank you for your 5-star rating! We are thrilled to hear that you found our app and support excellent. We appreciate your recognition of our support agents and the rest of our team for their assistance. Your recommendation means a lot to us!
From the start that I installed the app, Emma has helped me with all my questions and problems. Emma even provided some custom adjustments. Nothing goes too far for this app builder. The support is very fast and good. I will recommend everyone to use this app.
Thank you so much for your 5-star rating! We are thrilled to hear that Emma has been able to assist you with all your questions and provide custom adjustments. It's fantastic to know that you find our support fast and good. We truly appreciate your recommendation to others as well!
Emma from BSS has been super helpful with my many questions and inquiries and very effective at liaising with the technical team. Many thanks!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
Responsive customer service and after-sales service. very professional !
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
Good functionality and good support
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
The app is great for b2b stores and the support team is always very quick to solve any issue/request!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
Excellent customer service!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
Bss Commerce's customer service representative Emma provided quick and very helpful service. They integrated their system into our Shopfy theme really quickly and there are no bugs. I am really happy with the service they provided. I would recommend their services to others!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "[email protected]" or via our Live Chat from the app. Wish your business all good!
Prompt support and service
Thank you so much for such a valuable review. However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience. Looking forward to hearing from you again at "[email protected]".
The customer service rep I worked with was very accommodating, I appreciated the background they provided about the app and their efforts to follow up and follow through.
Hi team, This is Jonas - Customer Support Lead from BSS Commerce. On behalf of the team, we are so sorry for the bad experience that you faced with our app so far. First of all, as a 3rd-party app provider, it's pretty difficult for us to be compatible with other 3rd-party apps since we might have different logic and mechanism. We might be able to make it work with them only if they agree with the collaboration and customization on their end as well. Really sorry for this but it's quite a common issue with many Shopify 3rd-party apps. If you can give us another chance, we can for sure make some more efforts to check further. Also, due to the different timezone, we were not able to respond at the time you contacted us but the team has always tried to reach back or deal with your issue within 24 hours. Sometimes, we did send a few follow-ups to make sure the app is alright on your end but got no responses. Regarding the pricing issue, we have to balance between all resources we put to the app and our pricing plan. So sorry if you feel that way but you can for sure keep us informed on that and we can together come up with a workaround for your case. Overall, we don't want any bad experience happen to you as such so hopefully we will have another chance to help you utilize our app for your business and improve your experience. Looking forward to hearing from you again at "[email protected]" or via our Live Chat from the app.
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