BSS B2B Wholesale Solution
Centralize Wholesale B2B workflows with an all-in-one solution
Rating
4.8
feedback
946
chart
#749
All reviews
Review RSS Feed
July 19, 2023
By far the easiest and best app to use for wholesale. The service they provide is top-tier and super helpful!!
Thank you so much for your 5-star rating and for your kind words about our services and user experience! We really appreciate you taking the time to let us know how much you enjoy using our app. It means a lot to us!
July 18, 2023
Very great to have assistance from Emma who helped me in many ways to set the app up and also to redo the registration form. She is very prompt to reply and has been very helpful to follow up and get my requests implemented. Thanks a lot.
Thank you so much for your 5 star rating! We really appreciate your kind words - it's wonderful to hear that our agent was helpful and prompt with her replies. It gives us great pleasure to provide you with excellent customer service. Thank you for your support!
July 12, 2023
Customer support is so nice! and they fulfilled all my requests, with good communication back and forth - i can definitely recommend these guys. Good support, a great app, with loads of amazing features worth using!
Thank you so much for your 5-star rating! We're so glad to hear that our customer support was so nice and that all of your requests were fulfilled with good communication. It's great to hear that you think our app has loads of amazing features worth using! We appreciate your feedback.
July 12, 2023
We use this app for our reseller clients. We are very happy about this solution cause its much easier for our clients to order and also the selling volume of the resellerd get up. The Support team is super fast and resolves every issue immediately. Great app
Thank you for the 5-star rating! We really appreciate your positive review. We are glad that you find our app easy for your reseller clients to order, and that their selling volume has increased significantly. We are also delighted to hear that the support team is responding quickly to address any issues you may have. We appreciate your feedback!
July 12, 2023
Exceptional Customer Support and Efficient Functionality I wanted to share my positive experience with the B2B/Wholesale Solution. Upon initially using the app, I encountered some minor issues with its functionality. However, I must commend the incredible customer support team for their prompt and effective assistance. Each problem I faced was tackled in a timely manner, with solutions provided promptly. The dedicated support team went above and beyond to address and resolve any issues I had. This level of customer service truly exceeded my expectations. Now that the initial hurdles have been overcome, I can confidently say that the app is a valuable tool for B2B and wholesale businesses. Its functionality is efficient and caters specifically to the needs of these sectors. I would like to express my sincere hope that the excellent level of customer support will continue even after this review, as it is essential for any successful business partnership. In conclusion, I highly recommend the B2B/Wholesale Solution app for its reliable functionality and exceptional customer support. It has proven to be a valuable asset to my business, and I believe it can provide significant value to other enterprises as well.
Thank you so much for leaving a five-star rating for our B2B/Wholesale Solution app! Your appreciation for our exceptional customer support and efficient functionality means a lot to us. We strive to provide the best possible service for our customers, and your feedback helps us to continue achieving our goal. Thank you once again for your kind review!
July 11, 2023
Exceptional customer service. There were a few things not working during setup and June and the team were amazing at fixing them quickly and providing continued support during the setup process!
Thank you so much for your 5 star rating and kind words! We are delighted to hear that the customer service you experienced was exceptional. Our support agent and the team are committed to providing quick and ongoing support and aim to make the setup process as smooth as possible. We appreciate your feedback.
July 6, 2023
Great service so far! But what really stands out is the exceptional customer service! Would definitely recommend!
July 5, 2023
Great service and a great app. I'm working as a wholesaler and I can through this app give my costumers a unique experience and prices. Thank you so much!
We are so appreciative you took the time to give us your positive feedback and rate us 5 stars! We are also so glad you've been able to give your customers unique experiences and prices through our app. We hope to continue providing you with great service and great app.
June 22, 2023
Joy is always beneficial, she helped us with custom settings and explained the app in all detail to us. We are delighted with her help and the team. Tanks!
Thank you so much for your 5-Star rating! We are delighted to hear that the agent was able to provide you with custom settings and explain the app in detail. We strive to always ensure our customers have the best experience possible; it's great to hear that from you. Thanks again!
June 21, 2023
Thanks to their customer support this app works great for us. I really appreciate June and co. direct and quick responses. :)
Thank you so much for your 5-star rating! We are delighted that our agents' direct and quick responses are making our app work great for you. We appreciate your kind words!
June 21, 2023
This is a fabulous out of the box solution. It is a low cost solution and then any extras are available from the same team at reasonable prices. There is a very good trial period allowing you to get it set up and tested without paying a cent. Support is 7+ hours ahead of us but once I worked out the time difference support was excellent. I really got the feeling that I was getting personal one-to-one support. Once the installation is complete the app is very robust.
Thank you so much for your 5-star rating and for your detailed review! We appreciate your feedback and are so glad you are satisfied with our services.
June 20, 2023
A very useful app! Very happy with the customer service. ----------------------------------------
Thank you so much for your 5-star rating! We really appreciate that you have found this app to be very useful and that you are pleased with our customer service. Thank you for your kind support!
June 15, 2023
I reached out with an issue about location of the registration form. Very responsive customer service.
Thank you very much for the excellent 5-star rating! We are delighted to hear that our customer service was very responsive to your issue about the location of the registration form. We value your opinion highly and appreciate your support.
June 14, 2023
Joy and Staff are quick to response on my inquiry. What you see on the demo is what you get no hidden or what so ever. If you encounter some problem the staff is quick to solve or give you solution on it. Would definitely recommend the app.
Thank you so much for the 5 star rating! We really appreciate your kind words, especially about how quick our staff is to respond to inquiries and how the demo accurately reflects our app's features. We're so glad that you're happy with the app and would recommend it! Thank you again for your positive review.
June 14, 2023
Finally we have a B2B Store. Amazing support for setting up the shop. Thank you so much, June, for all your help!
Thank you so much for the five star rating! We are thrilled to be your B2B Store and we are so grateful for the amazing help you gave us setting it up. Thank you so much for your support! We really appreciate it.
June 13, 2023
Incredible support from the team to help us bring our concept to life. The app offers a lot of great features to help customize to your stores needs and there support helps make sure everything runs smoothly! Highly recommend.
Thank you for your 5 star rating! We really appreciate it. We are delighted to hear that our team has been able to provide you with excellent support and that you love the many features that our app offers. We thank you for your valuable feedback and hope to continue to exceed your expectations in the future.
June 9, 2023
Very helpful and fast customer support who helped me kindly. Great app for those who want a solution for their B2B business in Shopify.
Thank you for your positive review! We are glad that you found our customer support to be helpful and fast. It is a pleasure to serve you with our B2B app on Shopify. We appreciate your kind words!
June 9, 2023
Great experience with them. I DEFINETELY recomand them. Easy solve every problem and they ask and give you answers to every question. 5* services
Thank you so much for your 5 star rating! We are delighted that you had a great experience with us and that you recommend us so highly. We value your feedback and look forward to continuing to deliver you the best service.
June 8, 2023
Having used a slow invoice/email process for wholesale through shopify for 2 years, this has been a great alternative to have on our shopify store. Only wish this option had a slightly higher tier which includes the hide/lock price option (paying for two separate apps requires ongoing wholesale sales to justify) but it streamlines everything into one store. With this setup, I don't need a second site, spending more time keeping tabs on stock across both sites, which can't be easily synced. Overall, the team is great and they produced exactly what I was looking for in a short period of time. Emma and her team constantly checked in to make sure everything was to the standard / UI / UX I was looking for. Not cheap for a small shop, but invaluable when it comes to the overall function and flow from the back-end.
Thank you so much for your kind review and for giving us a 5-star rating! We are so happy to hear that our product has been a great alternative to your wholesale process and has streamlined things into one store. We're glad to hear that our team worked hard to provide you with exactly what you were looking for in a short period of time. We are grateful that you have found our services invaluable and acknowledge that they are not cheap for a small shop. We appreciate your kind words and thank you for such a positive review.
June 8, 2023
Being new to setting up a B2B commerce solution for the business, which can be quite daunting in the beginning, Jennie and the team have been a fantastic (and friendly) help, always quick to respond with either fixes, answers or regular updates if our requirements are a little more complex, which has felt really reassuring!! I feel confident about working with this app and the team as the website and business evolves and grows.
Thank you so much for your wonderful rating! We really appreciate you taking the time to tell us about your positive experience with our agent and the team. It is amazing to hear that you feel reassured and comfortable working with us. We truly value your continued support!