BSS B2B Wholesale Solution
Build a Centralized B2B Wholesale for Shopify | BSS Commerce
Rating
4.8
feedback
903
chart
#960
All reviews
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April 3, 2023
June from B/2B Wholesale Solution is very fast and responsive, always helped me to configure the app. I definitely recommend.
Thank you so much for the 5 star rating! We are extremely glad to hear that you've had such a great experience with B2B Wholesale Solution. We're glad our app is fast and responsive, and we appreciate your kind recommendation. Thank you!
March 31, 2023
The app works 100%! we recently had a technical problem after some changes we made on our online store, we contacted customer service! we got a quick response from customer service and the problem was solved quickly! Thank you: June Nguyen & dev - Phu Dao Van! Thanks for your help! excellent technical support, this app is recommended! Thank you again
March 30, 2023
Good job BSS team! Thanks so much to my support agent Joy Nguyen and dev guys Cao Xuan Cuong, Le Trung Dong, Hoang Van Tien, Pham Van Quyen who quickly resolved my issue. More specifically, I have some questions about the 2 apps and Joy Nguyen gives me answers well. Then, I have some difficulty in restyling the force login page and login age, as well as registeration page too. Then I contact Joy and receive the reply that the dev team can customize for free if I can give then detailed mockup design of my expectation. Why should I hesitate to do that? Of course I am willing to send them my mockup design so that they understand what I want, and they come back to me with very good result. You guys can go into my page and see that the pages are so nice! I love it! BSS app is quite friendly to use and functional also. You guys are great: You have amazing support team and good app. You can grow your service and sales more for more customers. I am more than happy for this customer support! They are patient, friendly, supportive and cute! I don't usually write reviews but BSS support team gives me a second thought about this time. i will continue collaborate with you guys and if I may have any further issues, I will be more than happy to come back to you guys again.
March 28, 2023
This app is the perfect solution if you want to utilize B2B functions but don't have the sales to justify upgrading to Shopify Plus. Jennie and Nguyen Tien Hau have provided great support in setting up our system and making some small customizations to our theme. They have been very responsive and a great help in answering all our questions.
Thank you for your 5-star rating! We're so glad to hear that our app was the perfect solution for your B2B needs, and that our agents have been such great help with setting up your system. We deeply appreciate your feedback and your support.
March 29, 2023
We have been using both the B2B Wholesale Solution and B2B Login & Lock access apps, and we have been blown away by their efficiency and effectiveness. These apps have helped us to streamline our wholesale operations, improve efficiency, and save a significant amount of time. What really sets these apps apart, however, is the outstanding service we have received from their team. Jena, the supporter, and Dong Le Trung, the developer, have gone above and beyond to provide us with personalized support and guidance to help us make the most of the apps' features. They have been incredibly responsive to our queries and have helped us to solve any issues that have arisen quickly and effectively. Overall, we would highly recommend these apps to anyone looking to develop their wholesale business. In particular, if you are looking for an app that can help you to streamline your operations, save time and money, and provide good customer support, then the B2B Wholesale Solution and B2B Login & Lock access apps are definitely worth considering.
Thank you so much for your 5 star rating! We are thrilled that you have found both the B2B Wholesale Solution and B2B Login & Lock access apps to be so efficient and effective in streamlining your wholesale operations. We greatly appreciate your feedback highlighting the outstanding service that our agents have provided to you, as well as your recommendation to others looking to develop their wholesale business. We're grateful for your support.
March 27, 2023
I am thrilled to share my wonderful experience with the B2B Wholesale Solution app on Shopify. As an entrepreneur running an online business, it is crucial for me to have reliable and efficient tools to support my operations. B2B Wholesale Solution has been instrumental in streamlining my wholesale transactions and making my business more profitable. Recently, I encountered a few issues with the app, which had the potential to disrupt my business. However, the customer support team at B2B Wholesale Solution went above and beyond to ensure a seamless resolution of my problems. Their attentiveness and dedication to customer satisfaction are truly commendable. From the moment I reached out to their customer support, I was treated with respect and professionalism. The team was quick to respond to my queries and concerns, assuring me that they would resolve the issue in no time. It was evident that they valued my business and took my concerns seriously. I must specifically mention Emma from customer support, who was my primary point of contact throughout this process. She was incredibly patient and attentive, making sure that all my concerns were addressed. Emma's communication skills and problem-solving abilities were exceptional, as she actively listened to my issues and provided clear and concise instructions on how to resolve them. Furthermore, I'd like to express my gratitude to the two technicians, Nguyen Tien Hau and Nguyen Minh Cuong, who worked tirelessly to identify and fix the problems I was experiencing. Their technical expertise, dedication, and commitment to finding a solution were truly impressive. Not only did they successfully resolve the issues, but they also took the time to explain the cause of the problems and provided helpful advice on preventing similar issues in the future. The combined efforts of Emma, Nguyen Tien Hau, and Nguyen Minh Cuong made my experience with B2B Wholesale Solution's customer support truly remarkable. Their teamwork and proactive approach instilled confidence in me that I had chosen the right app for my business needs. In conclusion, I cannot recommend B2B Wholesale Solution highly enough, especially for business owners looking to enhance their wholesale operations on Shopify. The app itself is user-friendly and efficient, and the customer support team is second to none. The outstanding service I received from Emma, Nguyen Tien Hau, and Nguyen Minh Cuong has made me a loyal customer and a strong advocate for the B2B Wholesale Solution app. If you're in search of an exceptional wholesale solution for your Shopify store, look no further than B2B Wholesale Solution. You'll not only enjoy the benefits of a robust and reliable app, but you'll also have the peace of mind knowing that their top-notch customer support team is always ready to help you succeed.
Thank you so much for taking the time to leave a 5-star rating for B2B Wholesale Solution! We appreciate your kind words and are delighted that our app and customer support team exceeded your expectations. We truly value your business and are thrilled to have you as a loyal customer. Thank you again!
March 27, 2023
excellent technical support, quickly they were able to solve optimization problems on our e-commerce. Always available to answer our questions, this app is recommended!
Thank you so much for the 5 star rating! We are so grateful to hear that you have had an excellent experience with our technical support, resolving optimization problems on our e-commerce quickly. We are glad you found them to be always available to answer your questions and that you would recommend this app! Thank you again for your positive feedback.
March 27, 2023
First thing to say is the team support, exellent work to June Nguyen - my representative. See keep me in touch very well. And for the app, this is the B2B app that we need. B2B/Wholesale Solution app is excellent for stores targeting B2B & B2C customers. B2B/Wholesale app is customizable with fast and dedicated support. I promise you that you will not be disappointed when working with the BSS Commerce team. There is some incompatibility that we are facing with the collection pages and product pages but the team has done an amazing job on these pages. Big thank to dev Anh Duc Tran and Bui Thanh Phong who quickly solved the problem. I have problem with the Order Limits warning from our side but June Nguyen and the team has provide a great alternative solution for us. Good job!
Thank you so much for your 5 star rating! We appreciate you taking the time to share your experience working with us. We are thrilled to hear that our B2B/Wholesale Solution app has been beneficial for your store and that our team members have provided you with excellent customer service and support. We are thankful for your kind words and that you find the app customizable with fast, dedicated support. We will continue to strive to provide you with the best service.
March 23, 2023
BSS Commerce is a very good company if you need a working app. We had a lot of changes to the wholesale solution app so that it fits our needs and legal requirements. Emma and her technician Nguyen Thanh Phong did a very good job. They even worked some overtime to make the app work. Emma and Nguyen implemented all changes very quickly according to our wishes. We have also installed another app - Product Options from BSS Commerce. Emma and her team are also working at the moment to make everything possible so that both apps are working perfectly togheter. Emma also replies very quickly to all of my questions an explaines things very well, too. We are really satisfied and excited to see the result of the both apps in the end. Currently we cannot report any negative points. Many thanks to Emma and Nguyen for their help and work.
Thank you for your wonderful 5 star rating! We are so pleased that you are experiencing such great success with our Wholesale Solution app, and we are impressed by the initiative and hard work that our agents put in to ensure that the app meets your needs and legal requirements. We are delighted that you are so satisfied and we can’t wait to see the final result. Thank you again for your excellent rating and kind words.
March 23, 2023
The app seems excellent. I am not a tech person and Joy and Nguyen Trung Dong have been very helpful in setting up the app. Thanks!
Thank you so much for your kind words and 5-star rating! We're overjoyed to hear that you found our app to be excellent and that our team members were very helpful in setting up the app. It means a lot to us to see such great feedback!
March 23, 2023
Thank you to Emma and the technicians (Nguyen Ngoc Hai and Trinh Viet Anh) for addressing our website issues. Very easy to contact Emma via email, and they acted quickly to get the website working properly. Many thanks.
Thank you for your wonderful 5 star rating! We really appreciate your feedback regarding our technicians' quick response and ability to address your website issues. We're delighted to know that it was easy for you to be in contact with us. We are grateful for your support!
March 21, 2023
They are very helpful and solve the problem very quick. I wrote them the problems that I was having through email and they responded to it the same day and solved the problems the next day.
Thank you so much for your 5 star rating! We are so glad that you found our team helpful and that we were able to get your problem resolved quickly. We are here to continue to provide excellent service anytime you need help!
March 20, 2023
Joy Nguyen und Dao van Phu haben mir bei meinen Problemen sehr weitergeholfen. Zunächst sollte ich den Code meines Shops ändern. Ich habe keine Erfahrung in diesem Bereich und habe mich daher an den Service gewandt. Es kam eine schnelle Rückmeldung und mein Problem wurde von Joy und Dao einwandfrei gelöst. Danach hatte ich noch weitere Fragen die mir sofort beantwortet wurden. Auch die Kommunikation war sehr gut! Ich habe immer eine Antwort in Deutsch zurückbekommen und alles war immer sehr nachvollziehbar. Wenn ich ein Problem habe werde ich mich auch in Zukunft immer bei Joy und Dao melden.
Thank you so much for your glowing 5-star review! We're so glad to hear that our agents were able to help you so quickly and effectively with your problems. We appreciate the positive feedback and that you will turn to us should any future issues arise. Your satisfaction is our priority!
March 17, 2023
Joy Nguyen and Nguyen Van Duc have once again been very helpful to me in answering my questions. I was a little lost as to some of the capabilities and limits of the application. I had specific and simple question about how registrations worked on the lock and login and b2b registration application and forms. They answered my questions promptly, accurately, and directed me to the location in their documentation where I could find the information again in the future as well as other related inquiries (which I promptly used later that day to answer another question).
Thank you for your kind words and for rating us 5 stars. We really appreciate your feedback and it's great to hear that our agents were able to help you so quickly and accurately. We strive to provide our customers with the best service we can and are glad you were able to find the information you needed in our documentation.
March 17, 2023
The application is easy to use, had issues with installation of prices but Jolie Nguyen and Hoang Van Luan helped us with the fixes and quickly fixed the problem. Excellent customer services with a talented developer team
Thank you so much for your 5 star rating! We are glad to hear that you had a great experience with our application and customer service. We especially appreciate that you had such great help from our support agents! Thank you again for your feedback.
March 16, 2023
BSS has been very helpful getting me up and running with my site’s backend features. I was skeptical at first that they would be able to handle my requests and questions but Emma, Hoang, and Nguyen have come to my rescue numerous times. My business needs certain UI/UX requirements to help our customers navigate our site. Things like Net Terms and quick ordering have to be integrated in our site because we only sell to wholesale customers. These guys have been spot on answering all of my questions and helping me get my site up and running. Since it’s a huge part of what my business requires to operate effectively Emma, Hoang, and Nguyen all understand how important it is that I get these requirements done in a timely manner. Each time I send over questions or changes I need made they always respond with a plucky can do attitude and as a first timer to Shopify Apps I have been thrilled with the service they have given me so far.
Thank you so much for the 5-star rating! We really appreciate your kind words and are so glad that our agents were able to help you with your project. We're so glad that you got the results you needed and we're humbled that we can be a part of it. It really means a lot to us!
March 23, 2023
I recently added the app to my store and needed assistance getting it to work properly. Many thanks to Emma C and Hoang Van Luan, the tech. I submitted a support ticket, and I received an immediate response! They both made certain that all of the features required for my website were installed and functioning properly. I created a Price List per Customer, and Emma was a huge help with the initial setup. The tech guy assisted in the installation of custom prices on all pages, including a Wishlist page rendered by a third-party app. This is useful if you have products that are only available to certain customers, such as wholesale versus regular. Many additional features, such as the shipping rate, I intend to use in the future. I can exclude clients with business courier accounts from shipping fees so that I can charge the appropriate amount to customers with business courier accounts. Overall, both the app and the assistance I received from Emma and Hoang Van Luan were excellent. I'm not sure where I'd be if it weren't for them! Excellent overall experience.
Thank you so much for your 5-star rating! We are so pleased that your experience with our customer service was excellent and that our agent assisted you with your initial setup. We appreciate your feedback and are glad that everything is functioning properly now. |
March 14, 2023
I recently had some trouble with how this app interacted with my site. I contacted their customer service team and was blown away! Not only were they extremely helpful and knowledgeable about the product, but they were also able to help me resolve the issue in a timely manner. The two individuals I spoke with, Jennie and Nguyen Van Luan, were truly a pleasure to work with. They answered all of my questions. They even recoded my registration form to better fit my website theme. I'm extremely satisfied with the service provided by BSS. They've gone above and beyond to ensure that their customers are taken care of and have the best experience possible. I highly recommend them to anyone looking for a reliable and efficient B2B app that can do almost anything Shopify plus can do for a fraction of the cost.
Thank you so much for your kind words and your 5 star rating! =We couldn't be happier to hear that our support agents have gone above and beyond to help you, and have been pleased to provide you with great service. Thank you again for your 5 star rating and for your loyalty. We look forward to providing you with more great service in the future.
March 13, 2023
Thanks a lot to June Nguyen and your dev Anh Duc Tran! I needed some assistance with the features and some styling and got a very quick response. They solved my issues right away. Generally I am very very happy with the app itself and of course very happy with the customer service I recieved from June and Anh. The features in the app is better than expected. They have thought of every little detail. I am very impressed. I highly recommend the app.
Thank you so much for your kind words and your 5-star rating! We are glad to hear that you are happy with the features and user experience of our app - we really appreciate your feedback. Thank you again!
March 10, 2023
Quick service, comprehensive team that resolved my issue easily! The team had to style a form for me and they did it in a business day.
Thank you so much for your 5 star rating! We are pleased to hear that our service was quick, our team was comprehensive, and our team was able to easily resolve your issue. We really appreciate you taking the time to recognize our team for styling your form in a single business day! Thank you for your continued support!