All reviews

Rating Breakdown

  • 5
    94% (887 ratings)
  • 4
    3% (30 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 96% (911)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 6, 2023

The app works as intended so far. I asked for some tweaks about the business form and customer service agent Joy Nguyen and devs Hoang Van Luan and Hoang Van Tien quickly fixed my issue. I hope they will be still the same in the future in terms of helping their customers regarding different issues with the app.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your 5 star rating! We are so glad to hear about your positive experience with the App and are very appreciative of the quick responses from Joy Nguyen and the devs Hoang Van Luan and Hoang Van Tien. We strive to maintain the same high level of customer service in the future. Thank you for your kind words!

5 / 5 Share

Feb. 6, 2023

Very pleased with this B2B app so far! It accomplishes many of the tasks that we need for our dealer portal on our website, and the custom pricing tools are probably the features we like (and use) the most. Anytime there has been an issue, the app developers have been very quick to respond, and always help us figure out how to change any applicable settings or fix code where need be. Shoutout to both Jennie and Trinh Viet Anh for helping us fix our latest hurdle :)

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

We are so glad to hear that you are pleased with the B2B app! We are glad to have delivered on the features you need for your website and that our custom pricing tools have been the main benefit for you. A big thank you to both Jennie and Trinh Viet Anh for helping you fix your latest hurdle! We appreciate your 5 star rating.

5 / 5 Share

Feb. 2, 2023

This app is great, it meets all of our B2B needs and is easy to understand. Even when we got stuck on some parts and needed some redesigning work to fit our website and company needs, we contacted the team and Jena Nguyen and dev Bui Thanh Phong resolved our issue with fast and professional turn around throughout. This app allows you to enable the functions you need for your business and has straight forward instructions on how to enable them. We highly recommend the app and are assured we can count on their support team.

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 23, 2023

Great app with nice functionalities. The Support teams is also very fast with replying and give good solutions. Many thanks!!

Store

Difrax

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 18, 2023

The app is great if you're looking for a pretty straightforward B2B solution for a small business. We used it to set wholesale pricing for logged-in customers and all of this in the backend is pretty easy to set up. I recommend reading through the user guide first to familiarise yourself with how it works. The best part of the app though: As I had a very customised theme, I did need the help of the support team for a number of things and they were AMAZING!!! Joy and Dao Van Phu were beyond helpful. I had a lot of tricky requests and they were able to solve them but also provide clear instructions so I could make edits in the future if I need to update the theme. Always responding so quickly. They are my heros!!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 17, 2023

B2B Customer Portal and B2B Wholesale solutions is a great app to look into if you want to set up special discounts and offer payment terms to wholesale clients. It is a useful extension that is a lot less costly than the official Shopify Pro app for those who want to build and grow their small business at a more affordable rate. While I came into some minor bugs and some confusion while using the app, the customer support exec, Jolie Nguyen, and developer, Mai Van Quy, were quick to assist me with all issues. Mai Van Quy would work on the back-end fixing all the technical issues while Jolie Nguyen would work directly with me and on the front-end to update me with all the processes. Overall it is a great experience - I would recommend these 2 apps to anyone who is looking for an extension that would help with growing their business.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Jan. 3, 2023

This app has met all our requirements. We needed the developer teams' assistance with custom coding on the customer form and guidance on a few other matters like the Vat display and minimum order quantity. Joy has assisted us speedily and willingly every time and kept us informed, should some of the matters take a bit longer. The developer Pham Dihn Hal has been able to help with every custom change that had to be done in order to have our webpage look and do exactly what we needed it to. We would recommend this App and thank the team for their great assistance.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 27, 2022

I have this store and I have installed this app for my store to improve product display and boost sales. This program does exactly what it claims to do. I want to use the feature to generate registration forms for b2b clients. We have a problem with the form setting and rendering. And I have setting the auto tag and have some trouble with it. So I contacted the support team and June Nguyen assisted me properly. She and the tech guy Cuong Nguyen Quoc were able to handle the problem quickly and efficiently; difficulties were resolved within 24 hours of being reported. The app is now working perfectly on our website and we are very happy with it. Creating your own pricing plans is easy and they look professional. Support was also very helpful and they fixed any issues quickly. I appreciate their support. In summary, I am very happy wit the app and with the support. Highly recommend you guys.

Using app

14 days

Total reviews

4

Average rating

4.5

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 15, 2022

Joy Nguyen and Hoang Van Luan and Nguyen Van Dong have been just amazing. We had problem of compatibilities between apps around the website but they solved everything super quick and in a super professional way. we will thank you both very much

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 8, 2022

After one year trying to solve manually the problems that different country taxes can generate, this app is great. You can easily add a button for EU VAT validation in your cart page that makes possible a VAT exemption purchase. Also, I've had a problem with the register form installation and June and Duc Nguyen Van from the team support has solved it very proffesionally. So, higly recommended app.

Using app

3 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Dec. 1, 2022

Thanks to June Nguyen, AnhTV, and Cuong NQ for their professional, courteous, and timely assistance. So far, we're pleased with the app, especially the customer support. June's response time and patience in helping us fit the app's functionality to our specific needs are much appreciated. The quick and helpful support certainly made setting up the app much more straightforward. Thanks again to your whole team for their continued support and thoughtful communication.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 24, 2022

The app works great and the assistance is very fast and professional. The perfect app for a B2B shop!

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 22, 2022

I would like to thank Joy and the developers Nguyen Van Duc and Mai Van Quy very much for their extraordinary work, their always detailed and professional response, their quick response and support during the installation of the application. They immediately understood our expectations and helped us to customize the application according to our store and our requests. We are in GMT+7 and we never had to wait more than a few minutes or a few hours to get a response from the team. I really appreciated the exchanges with them, as well as the proposed solutions and the immediate updates. The application itself does its job well and has all the features we were looking for. I am happy to recommend BSS Commerce to other Shopify stores looking to set up a wholesale business.

Using app

5 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 18, 2022

Great app and very helpful and fast support. It does everything I need and it's very easy to configure and get it suited to what you need.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 16, 2022

Developers Trinh Viet Anh & Nguyen Quoc Cuong as well as Jonas as the support agent were very responsive and helpful in working with us to get the wholesale store set up. We are in GMT+8 and we never had to wait more than a few minutes to get a response from the team. Really appreciate the instant replies and updates, as well as the workable solutions offered. The app itself does the job well and has all of the features that we were looking for. Happy to recommend BSS Commerce to other Shopify stores looking to set up a wholesale business.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 11, 2022

I needed an app to create a professional section of my website, where certain customers could apply, get approved by my team, and then have access to special prices after logging in. After a lot of research, and some emails with the BSSCommerce developers and salespeople and others, I installed B2B/Wholesale Solution, and B2B/Login & Lock Pages. It has been going great. The apps do exactly what I need, and the support I get when needed is very prompt and knowledgeable. They have even met with me and shared a screen at one point to help had it set up properly to my customized needs, including to figure out what subscription tier I needed to keep my subscription only to the level necessary. Thanks so much to Joy, and Jonas - the support team, and the dev guys - Trinh Viet Anh, Nguyen Quoc Cuong! highly recommend BSS Commerce apps for your shopify store!

Using app

3 months

Total reviews

8

Average rating

4.9

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 6, 2022

Big thanks to Joy and dev guy Nguyen Van Duc, Vu Phi Hung. Very correct, professional help and support. With their help, you save time and easily understand how to you this app in the future. Joy's answers are quick.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 3, 2022

They offer great support, I needed help with a form and they delivered quickly, the app is very intuitive as well.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Nov. 1, 2022

I highly recommend this App. I have ever tried several Apps. I don't have any coding background. Other App always requires me to copy and paste the code. I was lost and had no idea at all. This is the easiest and the most convenient one. All I need to do is install the APP. Also, they have fantastic customer service. It makes me feel I don't only buy the products but also the service. Nguyen Quoc Cuong and Jonas provide me with instant technical support to resolve my issues.

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!

5 / 5 Share

Oct. 28, 2022

I am happy with this app and it's customer support. App team members - Joy, Jonas and Emma, answers very quickly with possible solution. I am grateful.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!