BSS B2B Wholesale Solution
Centralize Wholesale B2B workflows with an all-in-one solution
Rating
4.8
feedback
946
chart
#744
All reviews
Review RSS Feed
Oct. 27, 2022
Great app, only just started to use it but brilliant support when you need it with fast and helpful responses
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 19, 2022
This app was very easy to use for the purpose of having our customers fill out a wholesale registration form in order to create an account to shop. For the things we weren't able to figure out, the support team did a great job of assisting us and fixing all issues with minimal hassle on our end. Jonas N was extremely easy and pleasant to work with, and Nguyen Quoc Cuong worked behind the scenes to finish the technical work efficiently and exactly how we wanted. This made us feel really confident about using this app because we knew that we could depend on the support and technical teams.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 14, 2022
The support I have experienced thus far has been great! Most recently, I required some custom front end development work to display hidden prices on my B2B Cart page. I was using 2-3 other apps alongside BSS Commerce , which resulted in hidden product pricing. Within 24-hours of contacting Josephine Dao and Hai NN, the solution was resolved with a few lines of liquid code. I was completely hands off and they managed to solve everything for me.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Oct. 25, 2022
We are very happy with the app so far. Joy and Hoang Van Luan especially were a great help in supporting us during the set-up process and went far and beyond anything we could have expected. On the websites that I have so far managed, I have installed this program. I had a hard time handling issues, so I got in touch with the support staff, and Joy was a supporter who helped me amazingly. The whole team fixed all issues that I reported, from the VAT box, the custom price function to the order note. Every time I contacted them they all supported me well without any hesitation and tried to fullfill my requirement. The app nearly meets our own fulfillment and I have no doubt about that. Especially, Joy is one of the very helpful, friendly, and wonderful agent I have worked with. She really has made my day and I feel so so happy about what she has done to me. I also want to thank the dev Hoang Van Luan, a special tech expert, a master in solving everything and even set up the function for me to run smoothly at my site. I have no more words to say but just want to be thankful for everything for solving my problem quickly. Everytime I report the issue, they nearly fix it just within a day. Now that everything on my store is in order, maybe it will allow customers to order products efficiently so that we can boost sales. Thank you very much to Joy and the support staff once more! Amazing software!
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Sept. 20, 2022
Un service client au top, ils interviennent en 24H00. A l'écoute des besoins / réactifs / professionnel ! Merci beaucoup
Sept. 13, 2022
Una atención excelente. Los técnicos me ayudaron en todo para poder poner en marcha mi web con esta aplicación. Impecable atención al cliente.
Sept. 12, 2022
Does as it should and very pleasant and fast support. We had some trouble with implementing it but support helped us make it through.
Sept. 8, 2022
They were really fast and helpful. Duong Thai Huy, Nguyen Viet Anh, Nguyen Quoc Cuong and Josephine did everything what was needed to improve our customer experience.
Aug. 23, 2022
Good customer service ! I encountered several problems with the installation of the application which were all resolved very quickly with the BSS team.
Aug. 29, 2022
The B2B Wholesale app is working great for our needs so far. The initial issues we had with installation were promptly solved by Josephine and her team. Thanks for all the help! We will reach out if we need some more assistance.
April 8, 2025
Gute B2B App, die unsere Anforderungen komplett erfüllt. Das Support ist auch super und hat uns schnell geholfen, ein Problem zu lösen. Vielen Dank! Bereits zum zweiten mal hat Support sehr schnell das Problem gelöst und war sehr freundlich.
Aug. 19, 2022
We are using this app in conjunction with the BSS Customer Portal app, on two sites now. We started with one app on one site, and over the last few months have combined the B2B/Wholesale soln and the BSS Customer Portal across two sites. Very happy with the way they have integrated into our sites, and we now have a combined B2C/B2B app that is working seamlessly for our customers. A big, big thankyou to Jonas (and his patience with my never ending questions), and the tech team Pham Le Minh Tri, Nguyen Minh Dang, Cuong NVM, Leorio, Vu Phi Hung, Nguyen Duc Manh for their work behind the scenes making all our customisations and helping with the seamless integration. Definitely recommend for any small-med sized business wanting to integrate Wholesale/B2B into their B2C business.
Aug. 18, 2022
All in one place for your B2B website functionalities! A great Thank you to Josephine and Pham Le Minh Tri who assisted me and fixed all the issues we have with setting up automatic tag rules. Friendly, fast and efficient service. Thanks for your support !
Aug. 10, 2022
The support team is excellent they took care of our needs even though the app didn't meet our demands but we still appreciate their help.
Aug. 5, 2022
I Use this app to replace 3 apps and works very well. The set up and support are outstanding. I hope they can implement my idea for an additional function but regardless some of the best i have worked with so far.
Aug. 2, 2022
B2B Wholesale Solution has been an affordable and easy solution for us to offer exactly what we needed for our wholesale customers. It has a great range of features. None of the features have been complicated to install just a little lengthy if you do do not want to go out to the top package in terms of customer pricing but understand the app structure and think it is good value for the features. Customer service has been fantastic. Quick, polite and efficient and have fixed all the issues we have had with install very efficiently. Shout out to Jonas and the tech team Hoa Xuan Duong & Nguyen Dinh Khanh who have helped us with several problems. Would Recommend the app for any small company looking to open B2B up on their Shopify page.
July 27, 2022
Very good help from their customer service Josephine. Great app works as expected + more features. Very good.
July 27, 2022
Emma was fantastic and I had my problem sorted out very quickly. Cheers to the whole team! The app itself is really helps our business.
July 21, 2022
Emma and Nguyen Van Dong have been fantastic supporting the app to make it right for our site, very quick and proficient with the help they have given. The app works well in combination with other BSS apps to provide a B2B Shopify solution .