BSS B2B Wholesale Pricing
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Tom did an excellent job understanding our packaging situation and modified our B2B Wholesale Pricing App so we could charge appropriately for different levels of packaging. Tech support is in Vietnam, which means that you have to iterate once a day, but Tom was diligent in addressing product support needs. We iterated several times to get the checkout workflow experience I was looking for. Thanks for the great support.
Thank you very much for the 5-star rating and for your kind words about our service. We are delighted that our agent was able to find a suitable time to work with you, and resolve your issue to your satisfaction. Your feedback means a lot to us.
Excellent app. Excellent customer service. We had been using another slightly cheaper app, which did not work on all browsers, switched to B2B and after a little support, everything is great. Lots of features. Worth the extra!
Thank you so much for your 5-star rating! We're so happy to hear that our excellent app and customer service has been working well for you, giving you lots of features and being worth the extra. We truly appreciate your support!
We've only recently started using the app but support so far has been fantastic. Joy and team have solved the issues we were having quickly & effectively. All while being very friendly and polite. Thumbs up!
Thank you so much for the fantastic 5-star review! We are so glad to see that our team has been helpful in resolving the issues you experienced and that they have been friendly and polite to the process. We really appreciate your kind words - thank you!
Such a fantastic team. Emma, and her technicians Hau and Cuong were so quick to integrate the app into our store. We have worked with some other apps for wholesale and encountered many issues, but after a day of signing up, we have a perfectly functioning registration form and wholesale set up. Thank you so much for your support (I am sure I will be in touch again at some point!).
Thank you so much for your 5 star rating! We are so glad that you enjoyed our team's effort, especially our agents' efforts. It was great to hear you had no issues with the sign-up process or set-up of the wholesale. We truly value your support!
One of the best supports I have ever talked to. Clear information Screenshots Screen recordings Meetings explaining Thanks Jennie!
We are extremely grateful for your 5-star rating and kind words! We take great pride in our customer support and we are truly humbled to know that our efforts have been well received by you. It's wonderful to know that we have been able to offer you clear and helpful information. Your feedback has been invaluable! Thank you very much!
I was able to easily set up a wholesale order form with a little help from customer service. They were responsive and it is all working exactly as I would like!
Thank you so much for your 5 star rating! We are thrilled that our customer service team was able to provide you with the help needed to easily set up your wholesale order form. We appreciate that you found them to be responsive and that everything is working as you expected.
Very professional and responsive customer service. I had some issues to set it up and they are really patient and helpful in setting it up for us. I would highly recommend this app. Joy is a life safer!
Thank you so much for your 5-star rating! We really appreciate your positive feedback on our very professional and responsive customer service. We are so glad that we were able to help you with your set up and that you would highly recommend our app! Thank you for your kind words and support! :)
B2B/Wholesale Solution is a such a great app for a lot of solutions. Fast communication, great support and a lot of features.
Thanks so much for your 5 star rating! We are so grateful to hear you've found the B2B/Wholesale Solution to be a great app with fast communication, great support and lots of features. Thank you for your support!
The support from Jena was and is very fast and easy. They are professional and supportive even if there needs to be any customizations.
Thank you so much for your 5 star rating and kind words! We are so delighted to hear that our agent was both fast and professional in providing the support you needed. Your positive feedback is truly appreciated.
Amazing customer service! Jennie and her team have been extremely quick to reply and address any customizations or questions I may have. I highly recommend this app if you are looking for a B2B solution for your website. It has quickly solved all of our B2B problems. 5 stars for this wonderful team! 1/23/24 update: I am still receiving wonderful customer service from BSS: B2B/Wholesale Solution! We recently changed our name and domain to walstonarchitecturalproducts.com and they helped us transition smoothly.
Thank you so much for your 5 star rating! We really appreciate your kind words about our agent and our team. We are very glad that we could help solve all of your B2B problems. Thank you again for your positive review.
Very helpful support. Recommend it highly and it is really easy to use and implement. Very good overall!
Thank you so much for your 5 star rating and kind words about our service! We are delighted to hear that our support was very helpful and that you think our product is easy to use and implement. We are grateful for your positive experience. Thank you!
great app and professional team support, problems solve fast! I will pay for it, and I will recommend this to my friends
Thank you so much for your 5 star rating! We are thrilled you are happy with our great app and our professional team who solve problems fast! Your support means so much to us and we appreciate it. Thank you for your recommendation, we hope your friends will enjoy our services as much as you do!
I like this app, and support is brilliant. Thank You!
Thank you so much for your 5-star rating! We are so glad that you find the software good and that the support team is responsive and helpful. We really appreciate your feedback!
We decided to use the B2B/Wholesale Solution App for our Shopify store to meet our client's specific requirements. Our client needed the ability to sell to B2B customers with different pricing and exclude VAT charges for them. This app fulfilled all the necessary criteria our client was seeking. Additionally, for the registration form, our client wanted B2B users to provide a valid EU VAT number along with other mandatory fields. Thanks to this app, we were able to effectively utilize the same Shopify store for both B2C and B2B customers. However, we did encounter some issues during the setup process, which led us to reach out to the app's support team. We were pleasantly surprised by their exceptional responsiveness and prompt assistance. The support provided by this app's team was truly fantastic.
Thank you so much for leaving a 5 star rating for our B2B/Wholesale Solution App and for writing such a wonderful review. We feel honored that the app was able to successfully meet all of your clients' requirements and that you were pleased with the prompt assistance provided by our support team. We really appreciate your kind words and feedback.
I wanted to share my incredible experience with the B2B/Wholesale Solution app and its exceptional support team. The app's features have transformed my business, allowing me to offer me multiple setups to my wholesale customers. The support team has been incredibly responsive and knowledgeable, going above and beyond to assist me every step of the way. The user-friendly interface and seamless integration with Shopify make managing my B2B operations effortless. I highly recommend the B2B Commerce app to any business seeking success in the B2B space. Thank you to the entire team for their outstanding work!
Thank you so much for your kind review and for your 5 star rating! We are delighted to hear that you have been so pleased with our B2B/Wholesale Solution app and the support team. We strive to provide the best user experience and it is always encouraging to receive such positive feedback. Thank you again!
best experience. Had issue with some features and they have solved each and every request i asked.
Thank you so much for your 5-star rating! We are delighted to hear that your overall experience with our product has been excellent. We are overjoyed to hear you have had a positive experience with each and every request and appreciate your satisfaction with our service. Thank you again for your feedback!
B2B/Wholesale app is a great app to use for you wholesale store setup. Very easy to use. Support has always been helpful and very accommodating even with special requests. Highly recommended.
Thank you so much for your 5-star rating and the kind words about our B2B/Wholesale App! We're so happy that you found the app easy to use and that our support team was accommodating to your requests. We appreciate your support and kind words.
We used this app in combination with their B2B Portal/Net Terms app, to create a vendor portal store. The app is simple to use and it worked great! Some features we had to get custom-made and coded by the BSS team due to our specific use case. These customizations would only take a few days and the team outlined the entire build process before starting. The customer service is AMAZING, their team is extremely helpful and attentive to whatever issue you are experiencing and it gave us confidence in using their solutions. I would recommend this app and the B2B Portal/Net Terms app.
Thank you so much for your 5-star rating! We are very pleased to hear that our B2B Portal/Net Terms app combined with our app was great for your use case, and even more happy that you were very satisfied with our customer service. We appreciate your kind words and the recommendation!
I like this app very much. Emma can respond and solve the problems I raise in the first time. Although there are some troubles, she can remain professional and patient, which is great.
Thank you so much for your 5 star review! We are thrilled to hear that you like this app and appreciate that Emma is able to quickly and professionally resolve any issues you may have. Your positive feedback is very valuable to us. Thank you for your support!
June was very helpful and answered all my questions. The app is good to use and support is good. Many thanks
Thank you so much for your 5-star rating! We are so happy to hear that our agent was very helpful and answered all your questions. We strive to make the app as user-friendly as possible and your positive review means a lot to us! Thank you again for your support!
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