All reviews

Rating Breakdown

  • 5
    94% (916 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (22 ratings)

Reviews with Text

  • 96% (938)
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5 / 5 Share

Nov. 1, 2021

This app provides unique and various functions with regard to pricing policies that caters wholesalers' needs. Also, the support team is very responsive and professional!

Using app

20 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our apps in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Oct. 26, 2021

Your support is great, friendly and quick to communicate with Emma. Good work. Installation of the app was easy, in the test phase I was able to test all functions. I was able to set everything up easily with the help of the help and instructions. The package covers many business solutions and works perfectly. Then I had requests, which were fulfilled in the test phase, quickly and professionally. The programming was expanded quickly, and I suggested even more advanced features, it will be solved soon :)

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Oct. 25, 2021

App installation was not so easy due to other 3rd party apps, a lot of custom programming was needed, but the result was great, the app works as expected. Support team was helpful. Many thanks.

Store

Vilduja

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Nov. 17, 2022

The application works well and the team is always available in case of problems. We have Jonas who is very fast and efficient, thanks to him!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Oct. 4, 2021

The attention is amazing. All the guys are willing to help (speacially thank you to Stephanie Ha), they do it fast and so well executed. The app is so complete. It has features no other wholesale app has like the use of discount codes aside from the assignation of prices; the auto tag is also other feature that very few apps have. DISCOUNT CODE, they developed this feature to be able to use discount codes (*VERY IMPORTANT FEATURE) so 2 types of discounts can be used at the same time. Shopify does not allow more than 1 discount to be used at Checkout. You can add the field to put the discount code (DC) in the Cart, it cannot be added in the checkout only in the cart. You must install this feature first for it to work, we haven’t found another app that has this feature.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Oct. 1, 2021

I used this App on our Shop to combine a B2C with a B2B Shop. It worked well! Special thanks to the High-Quality WhatsApp Support to help me find a custom solution for my Problem. (They even changed the App Logic for this solution) -> Thanks to Steph and Madu!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at [email protected] anytime you are in need. Cheers!

5 / 5 Share

Sept. 16, 2021

We have been looking for an app that lets us do true wholesale with quantity breaks but also individual custom pricing for our clients. And this app is exactly what we needed. And the best we can manually create orders now in the backend for those customers who prefer to call in rather than place their order online. Installation was easy and the support team is awesome in helping us making some specific adjustments for our needs. We could not be happier.

Using app

About 5 hours

Total reviews

30

Average rating

5.0

Developer Reply

Thank you for your kind words and we're happy that the app works per your requirement. Please let us know at [email protected] if you need further support from our team. We are all ears!

5 / 5 Share

Sept. 7, 2021

So far it's been a pleasure working with this team. Very responsive. Quick to act and so helpful. Can't ask for much more.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for believing our app and our team. Hope everything works well now and please enjoy our app. We are all ears if you need more support. Cheers!

5 / 5 Share

Aug. 26, 2021

Exceptional team - Add to that the fact that support is instantaneous and amazingly helpful. Stephanie is the gold standard of being customer-centric, her communication is flawless. They are incredibly good listeners that appreciate the feedback. Where possible they are extremely responsive to making changes to my suggestions, all with a smile. Keep up the extraordinary support. Stop looking, I have tried them all and this is by far the best B2B Wholesale App available, coupled with the fact the team at BSS Commerce are constantly listening to their customers and adding new features and functionality. App & Developers are perfect in every way, always taking comments on board to fine tune every aspect of their product offering. All this while still in the trial period, I don’t know how they are going to top this customer experience when we start paying. Highly recommended. Great job! Five Stars +++++ all day.

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Your review makes our day, Joseph. Your kind words and valuable feedback keep our team forward to improve our apps better every day. Thank you so much and wish your business all good. We will keep our customer-centric mind no matter when you are on the trial or you will pay in the future, I promise. Best, Steph.

5 / 5 Share

Aug. 25, 2021

Great support from Steph and team. Quick to respond, follows up and provides step-by-step instructions for any concern raised..

Store

HairMNL

Using app

3 months

Total reviews

11

Average rating

4.7

Developer Reply

Thanks, Jessica for your kind words. I'm happy that you are using 3 apps of ours and all work nicely now. Feel free to contact me at [email protected] if you need further support. Best, Steph and BSS Team.

5 / 5 Share

Aug. 19, 2021

BSS Team's Support is awesome, Thanks Emma Cao for your gr8 help and step by step guidance. We are in trial period not yet paid but still they helped just like a premium users so imagine after getting the paid version what will be their after sale service. Thanks Once again for your gr8 Help. I really appreciate it.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

A great thanks from Emma and the team. Hope everything works well now and enjoy our app! Don’t forget to reach the team at [email protected] anytime you are in need.

5 / 5 Share

Aug. 13, 2021

Great customer service and very helpful team! Thank you for solving so many problems when we are so busy on other things! Fantastic!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

A great thanks from Stephanie and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Take care!

5 / 5 Share

Aug. 12, 2021

We are very satisfied with this app and we really appreciate the support. The support responds very quickly and very helpful - thank you very much!

Using app

17 minutes

Total reviews

2

Average rating

5.0

Developer Reply

A great thanks from Stephanie and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Take care!

5 / 5 Share

Aug. 4, 2021

This app is really helpful for wholesale orders. Great service & support. Stephanie has been an amazing help!!!

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you from Steph and BSS Commerce team. Happy that I and the team can help you to fix all problems and you enjoy the app now. Cheers!

5 / 5 Share

Aug. 4, 2021

Even though the app didn't meet our needs, it is really well done and the support is very helpful and fast.

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much. Hope that you will give our app another try in the future if you need it!

5 / 5 Share

July 29, 2021

Great customer service and very helpful team! Thank you for solving so many problems when we are so busy on other things! Fantastic!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

A great thanks from Stephanie and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Take care!

5 / 5 Share

July 20, 2021

B2B向けのアカウント作成フォーム、サイトでの金額表示、B2B顧客のタグ付け、最低注文金額の設定など、私たちがまさに探していた機能がありました。 アプリにない機能で必須のものがあったので、サポートに問い合わせたところ、サポートでの対応可否を確認してくれたので、助かりました。 アプリの設定内で日本語訳を設定できるのでローカライズも簡単です。

Using app

22 days

Total reviews

6

Average rating

4.7

Developer Reply

A great thanks from Stephanie and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Take care!

5 / 5 Share

July 14, 2021

We can more than just recommend this app. We have created price lists for wholesale customers and everything works just great. The app works on the simple principle of tagging customers, but it really thinks of everything and is super customizable. Customer support is very active and helpful. They even worked for weeks to program the feature we lacked, a specific minimum order quantity. If you're in trouble with the app, feel free to contact Stephanie, the most helpful customer support person I've ever met. Five stars out of five.

Using app

4 months

Total reviews

18

Average rating

4.4

Developer Reply

A great thanks from Stephanie and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Take care!

5 / 5 Share

July 1, 2021

Great app and excellent customer service. Easy setup and very responsive reaction on all appearing questions. Highly recommend

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

A great thanks from Stephanie and the team. Don’t forget to reach the team at [email protected] anytime you are in need. Take care!

5 / 5 Share

June 29, 2021

Absolutely an App to consider if you want some more advanced features for your B2B customers. A lot of possibilities, and don't be afraid, you have 14 days to try it out and the support is most helpful to get you up to speed.

Using app

About 1 month

Total reviews

5

Average rating

5.0