All reviews

Rating Breakdown

  • 5
    109% (901 ratings)
  • 4
    4% (35 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    3% (22 ratings)
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5 / 5 Share

Jan. 9, 2025

Support team is amazing! The app was a little hard to install on your own if you don't know much about coding, but the team can install everything for you or fix problems with features you turned on. All in all, really great app and support team!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

Best service of any app I've used so far. They've helped customize several aspects of what we need and the auto-tagging features saved a ridiculous amount of time so we can generate reports based on wholesale vs retail orders instead of Shopify's native reports that don't have enough customization for our setup.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

Jonas was a great help. I am not too tech savy but he was very patient and understanding when I was not able to install the app. Thank you for your support. :) 10/10 for customer service!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Fast and professional service. I took out a one-year subscription. There is no doubt that it will be renewed on an annual basis.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

As a business owner in Japan, I used the BSS B2B app to build a B2B Shopify store, and it proved to be an excellent solution. The app offers a wide range of features, and the team regularly updates it with improvements based on user feedback. With this app, you can create an efficient B2B site without the need for Shopify Plus, making it a highly practical choice for many businesses. What I particularly appreciated was their responsive customer support. Jonas, my main point of contact, was always kind and approachable, and the technical team provided great assistance. They helped integrate the app into our theme, ensured compatibility with other apps, and adjusted styles as needed, making the process much smoother. I recommend this app to other Shopify store owners who are looking for a reliable B2B solution with solid support.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

The app works exactly as it should and has been a great addition to our B2B operations. Support was excellent—Jonas, in particular, was incredibly helpful and responsive. Highly recommended!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 1, 2025

Great app and even better support team. Helped every challenge we had with the implementation quickly and competently.

Using app

4 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 23, 2024

★★★★★! I highly recommend this app. It sorted out the business partners' registration problems for me and enables customized pricing, fitting my store's needs perfectly. I had a few issues while using it. But the support team, especially Emma, was great. They replied quickly, were highly professional, and very friendly in communication. I'm extremely satisfied. Thanks!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

very intuitive and great support!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

Lots of options and configurability which allow for almost unending possibilities when offering discounts and shipping options to customers. Technical support is very knowledgeable and quick to provide solutions.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

This app has been a key stone for our wholesale operations. It’s packed with all essential functionalities . Initially, I ran into a few issues due to theme incompatibility, but the support team went above and beyond to resolve everything literally within 2 days! A huge shoutout to Steve from the support team, who was not only highly professional but also incredibly kind throughout the process. His assistance made the experience seamless. Thank you, Steve, and the entire team, for your exceptional support. I genuinely appreciate all your hard work!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Great app with excellent B2B features! Emma from support was amazing—quick, professional, and super helpful. Highly recommend!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

The team answers quickly, and the product is good! Super happy to work with them =)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

We are still in the early stages of using the app and so far we have had a positive experience with it. The support team responds quickly and so far all questions and issues have been resolved efficiently.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Really quick, nice and patient support.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Great and fast support!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

This app is amazing! Very user-friendly, many options, and great support! I can recommend this app for everyone looking for a good B2B solution.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

We use BSS to allow small stores to wholesale our products. You can add important features like file upload requirements (W9, etc) and the entire process is VERY simple. Jonas is amazing and always available to help if any questions come up!

Store

PRIMA

Using app

About 1 month

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 3, 2024

B2B & Wholesale Solution app is an exceptional tool for businesses looking to streamline their wholesale operations. Its robust functionality and user-friendly interface make managing B2B operations seamless and efficient. What truly sets this app apart is its responsive customer support and excellent technical service. The support team is quick to address any inquiries, ensuring a smooth experience for users. Highly recommended for anyone in need of a comprehensive wholesale solution!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

BSS has been fantastic so far, especially the support, they are easily contactable and have worked through any issues I've faced.

Using app

5 days

Total reviews

1

Average rating

5.0