Preorder, Back In Stock ‑ STOQ
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Hassan was awesome.Submitted an issue expecting to spend part of my Sat night troubleshooting Shopify, but Hassan had other plans. He quickly identified the problem, explained exactly what was happening, and fixed in no time. Communication was clear, professional & efficient. What could have turned into a long night of clicking random settings and questioning my life choices was resolved in just a few minutes. Highly knowledgeable, fast & easy to work with. I'd gladly work with Hassan again and highly recommend him to anyone needing STOQ or Shopify support. Thanks for giving me my Saturday night back!
Thank you so much for your Amazing Feedback! I am happy I could help you set up our App in your store. :) Please let me know if you require any additional assistance with setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Très bonne application, complète et facile à utiliser. Les fonctionnalités de précommande et de retour en stock sont vraiment utiles, et les pop-ups s’intègrent bien au site. J’ai eu un petit problème d’affichage au départ, mais le support via le chat a été super réactif et a réglé le souci très rapidement. Très satisfait du service.
Obrigado por compartilhar sua experiência conosco! Ficamos muito felizes em saber que você está gostando dos nossos recursos de pré-venda e de reposição de estoque. Foi um prazer ajudar você a configurar o pop-up de reposição de estoque, ajustar sua exibição para produtos fora de estoque e personalizar o layout do botão para se adequar melhor ao design da sua loja. Seu feedback é muito importante para nossa equipe e estamos ansiosos para ajudá-lo sempre que precisar. 😊 – Shashi Kumar / Equipe de Sucesso do Cliente
Their customer service is unmatched. Highly recommend this app.
Thank you for taking the time to share your experience! It was a pleasure helping you with your preorder fulfillment settings and ensuring everything was set up exactly as you wanted. We truly appreciate your recommendation and look forward to assisting you again whenever you need us. 😊 – Shashi Kumar / Merchant Success Team
Customer support is very helpful!
Thanks so much for your kind feedback! We're Glad to hear that you found our support helpful. It was a pleasure assisting you with customizing the back-in-stock button, fine-tuning the widget styling, and helping with the Quick Buy integration to better match your store. We truly appreciate your patience throughout the process and are always happy to help whenever you need us. 😊 – Shashi Kumar / Merchant Success Team
Exactly what I was looking for - really simple to set up and integrate into our product pages and generating sales we wouldn't have had otherwise.
Just downloaded this app and straight away got every bit of help and support I needed from Arnab on customer support, thankyou so much!! My website already feels much more efficient
Thank you for the 5 stars! Reviews like this keep us going. We're committed to making STOQ the best on Shopify, and feedback like yours tells us we're on the right track. Always here if you need us! Regards Arnab
I needed urgent help and Amna spent hours supporting me and ensuring everything was working with my pre-orders. I appreciate her help and professionalism.
Thank you so much for your kind words and for taking the time to leave a review! It was a pleasure helping you get your pre-orders working properly. I'm really glad we were able to get everything sorted out. If you ever need anything else, please don't hesitate to reach out-We will be happy to help! :) Best Regards! Amna Afnan| Technical Support Speialist.
El soporte técnico ha hecho una diferencia totalmente positiva, atendido por humanos que resuelven a mi entera satisfacción. Recientemente incorporé STOQ en POS y me ha ayudado enormemente a levantar los pedidos especiales de mis clientes. Estoy muy satisfecho con los resultados.
Everything was great. Mathar helped me a lot.
5 stars from me, app works great and support it first class!
This app provides my customers an option to secure our high demand products confidently and easily at checkout. It has changed our whole operation for the better!!
Easy to install and EXCELLENT support!! This app impresses me each time I use it.
Support is very helpful and usually get's back to me quickly with the correct answer the first time!
Thank you so much for your kind review! I'm delighted to hear that you've had a great experience with our support. It was our pleasure to help integrate the preorder button on your product page, and I'm glad we could get everything working the way you wanted. If you ever need any further assistance, we're always here to help. Thank you again for your support :) Best Regards! Amna Afnan | Technical Support Specialist
I need to get better at using it but I really like it!
Love it and support staff is amazing, knowledgeable and fast!
Thanks for taking the time to leave a review! I'm so glad you're enjoying STOQ and that you've found our support team knowledgeable and quick to help. If you ever need a hand with anything else, feel free to reach out anytime. Best wishes, Shihab Abir | Technical Support Specialist
I had an issue with something on the app and one of their employees helped me diligently and efficiently with my issue. I really appreciate the promptness behind the responses as well.
Thank you so much for sharing your experience! I am happy I could help you set up our App in your store. :) Please let me know if you require any additional assistance with setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
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