All reviews

Rating Breakdown

  • 5
    96% (2,356 ratings)
  • 4
    3% (63 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 93% (2,262)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 10, 2025

The customer support on this app is 10/10! They have been SO helpful each and every time I reach out for assistance. They help me solve problems quickly and effectively. AND we've used this app to bring in sales while we wait on inventory. Would absolutely recommend!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Fantastic app with great support highly recommend!!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Fantastic service, great app

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Perfect experience. Thanks very much

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Tres appreciez le travail et le rendu final. je remercie toute l'équipe pour ce magnifique travail

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Using app

44 minutes

Total reviews

3

Average rating

4.7

1 / 5 Share

Oct. 9, 2025

Pre-order function is full of bugs. Even though the team helped make the button available on the relevant pages, sometimes they show sometimes they don't. Don't waste your money on this app. Why do you put Preorder as the main word of your app if it's buggy and in beta status?

Using app

About 1 month

Total reviews

4

Average rating

3.3

Developer Reply

Hi there! Sandesh here, one of the founders at STOQ. I saw that you uninstalled the app and left a negative review. Sincerely sorry about the issues you ran into. I know how frustrating it must have been. We're working tirelessly on fixing things up as they come, but there are some areas we can improve and you've ran into issues with some of them. Can I please ask you to give us another chance? I'll personally get you set up and make sure all issues are resolved properly from the root, not just patched. Feel free to book a call with me here, and I'll be happy to help -  https://calendly.com/d/cpcd-ct4-qxq/restock-rocket-onboarding It genuinely hurts to know you had a bad experience. We care a lot about our merchants - it’s at the heart of everything we do, and why we started STOQ. If there's any way I can do right by you, please let me know. :) - Sandesh, Founder of STOQ

5 / 5 Share

Oct. 8, 2025

Store

Y A R A

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

I really appreciate your Feedback! I am happy I could help you with setting up our app:) Please let me know if you need any further help setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist

5 / 5 Share

Oct. 8, 2025

Great app, easy to use and really good, fast support from Hassan

Using app

About 4 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your Amazing feedback! I am glad I could help you set up our app in your store. :) Please let me know if you need any further help setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist

5 / 5 Share

Oct. 8, 2025

We have been thrilled with the STOQ app for our store. It was easy to set up, and their documentation was very helpful. I set up this app to replace a different preorder app that could not support B2B customers. I'm now able to support preorders for ALL of my customers. The support team was able to quickly address any questions I had and finished setting up the last few pieces of the app implementation shortly after I got in touch with them. Thank you STOQ team!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Excellent application and fast, accurate assistance.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Very attentive!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Very helpful customer service. Fixed my issue promptly, and answered my many questions

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

The app is very straight forward and the customer service that I have received on two different occasions were both really efficient and friendly and helpful! Thanks!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Customer support is very helpful!

Store

My Store

Using app

5 days

5 / 5 Share

Oct. 7, 2025

Quick and easy interface. Customer service is perfect, very quick and accurate! Khutheja was extremely helpful and friendly.

Store

Bersama

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

This is such a useful app! Customer service was fast and really helpful when I wanted to change the position of my button. Absolutely recommend this app.

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Stoq is amazingly easy to setup and support has always been wonderful. Even though there are some imposed pre-order limitations by Shopify, Stoq had a solution to address it and was quick to respond and assist!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your Amazing feedback! I am glad I could help you set up our app and fix all the limitations according to your requirements. :) Please let me know if you need any further help setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist

5 / 5 Share

Oct. 6, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Great product. Helped me run my presales and their custom service is always responsive and very helpful

Using app

10 months

Total reviews

1

Average rating

5.0