All reviews

Rating Breakdown

  • 5
    97% (1,088 ratings)
  • 4
    2% (27 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 29, 2024

Love the customization within this app and appreciate the timely customer service. I reached out to get assistance with the button placement and Vishu from chat support was able to match exactly what I was looking for. He was able to get it done in under 5 minutes.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Thank you for the prompt and kind assistance with my question. It was perfect!

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Just what we needed! Clear installation instructions. Also, very sufficient customer service

Store

INCH"

Using app

15 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 29, 2024

Awesome, second time doing a presale and it it great!

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for the wonderful review! I'm glad I could set up the preorder button on your product page. I wish you the best for your presales. We're always here to help. :) - Sneha / Merchant Success

5 / 5 Share

Aug. 28, 2024

It was easy and straightforward to set up. Excellent customer support helped with the final configuration. Sneha provided fantastic service. She let me know why it wasn't working even though it was such a simple process. I can't wait to use it for our customers finally.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! I’m really glad I could help smooth out the setup and ensure you're all good to go ahead for preorders. Wishing you the very best with your business, and if you ever need anything else, don’t hesitate to reach out - we're always here to assist! :) - Sneha / Merchant Success

5 / 5 Share

Aug. 28, 2024

This app is extremely user friendly. It did everything I needed it to do. And when I had a question for tech support (changing the location of the notification button), they were immediately available and had the issue resolved in less than 10 minutes. I've used Shopify for years and this is absolutely the best app I've used in my shop to date. Very highly recommend!

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Excellent app and even better customer service, Anaam! Just love the Notify me button which is seeing a LOT of use, and I really didn't think anyone would Pre-order any products but I was dead wrong! So far very happy with this app.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

It is an easy to navigate and set up app. The customer service is amazing, the genuinely make things happen. Great app, great support, now I'm focusing on my marketing to increase those numbers on the report.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Lovely app! the support team is also very helpful and super quick! 10/10 would recommend this app! thank you so much

Using app

21 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Had an issue with the button showing up, I used the live support, took a few minutes, but Prarthana was able to fix my problem in no time. Didn't need too much information from me, so that was super convenient. Highly recommend. Thanks again, Prarthana!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2024

Amazing service! Their response time is so fast and they helped me create custom code to ensure the button placement on the home page and product page was exactly where I wanted it (and hid other things for me that I didn't want shown). I had started with a different app and they were useless (and more expensive). I couldn't recommend this more!! I'm using this as a waitlist for a product that will be coming and it's done everything I wanted and more!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2024

It's a straightforward app that does exactly what I need it to do. Support was prompt, clear, and effective.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 25, 2024

It is very easy to set up, and I have not encountered any issues so far. Can setup various pre-order collections, with ease and no heavy thinking or any coding required. It does what you want it to do and where you want it done. Can Highly recommend. The one thing that may be an issue is that you cannot say what it should do when the item count is reached, it keeps it on "continue selling when out of stock" there is no option to say what you want it to revert back to once the count of items is reached. As far as I can see.

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 25, 2024

Support is fantastic - Sneha was excellent in helping me with setting up some customisation and an issue with the preorder button.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the review! I’m really glad I could help you with the customization and the preorder button. If you run into anything else, feel free to reach out - we're always here to assist! :) - Sneha / Merchant Success

5 / 5 Share

Aug. 24, 2024

Very responsive support team

Store

RAKUN

Using app

31 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Anaam was amazing, she help me and fiexed all my probelm on the website.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

I have enjoyed working with your team members, specifically Anaam. They have been so helpful and have taken the time to help solve any issues we have had. So far, we are loving the Stoq app and can't wait to continue to use it in the future.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Downloaded this app, and a help box popped up. At first I was taken back but then I had a question and it became very helpful. Not only did they help me with my issue but also helped make the button look better.

Using app

24 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 22, 2024

Great app. Live support was really helpful. One downside is that it isn't compatible with FB/Instagram markets.

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 22, 2024

Anaam took care of a custom feature within minutes of requesting. Clearly an expert and very professional.

Store

Simstix

Using app

10 months

Total reviews

1

Average rating

5.0