All reviews

Rating Breakdown

  • 5
    96% (2,603 ratings)
  • 4
    2% (66 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (9 ratings)

Reviews with Text

  • 92% (2,479)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 3, 2025

Pre-order function works really well and the team is very responsive and help to troubleshoot any issues. Looking forward to using their back in stock function.

Store

D'IYANU

Using app

2 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Dec. 3, 2025

Using app

7 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Dec. 3, 2025

Fast and responsive customer service.

Store

TRUTH

Using app

About 1 year

Total reviews

3

Average rating

3.3

5 / 5 Share

Dec. 3, 2025

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Pretty easy to use and customer support is always quick to help if required for small customisations and functionality fixes.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Great App! Great Customer Service. Hasan fixed my issue in a split second!

Using app

6 months

Total reviews

14

Average rating

4.7

5 / 5 Share

Dec. 2, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Soy nuevo en el uso de la preventa. He consultado mis dudas a través del chat y la respuesta ha sido muy satisfactoria. Me ha proporcionado tranquilidad y seguridad saber que hay siempre en el chat alguien dispuesto a ayudar con las dudas

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Very helpful app about sorting preorders for businesses. Thanks for the assist Kasi!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Great app. Everything works very well. Set-up is super easy and intuitive. Our customers really like the "notify me when available" feature and it has been very helpful for us to get an overview of the demand for any out-of-stock items. 100% recommend this app

Store

GearFex

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Great customer service, they responded so quickly to all my questions regarding the set up. It was very easy to install the app and we've already got some preorders in!

Using app

1 day

Total reviews

8

Average rating

4.3

5 / 5 Share

Dec. 1, 2025

Excellent customer service!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

The app is exactly what you need to set up compliant pre orders and the team behind it is very helpful

Store

WOOX

Using app

12 days

Total reviews

6

Average rating

5.0

4 / 5 Share

Nov. 30, 2025

Good support, a few little glitches to begin, but got great help from a man named Kishu

Store

Dulese

Using app

19 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 29, 2025

la app es super útil para organizar preventas y crear waiting lists. El servicio de atención a cliente (Hassan) es sobresaliente - rapido y muy eficaz. Muy recomendable la app

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

Store

wonkees

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

Preorder, Back In Stock – STOQ has been a huge help for our store. It lets us capture sales even when products are temporarily out of stock, keeping customers engaged and preventing lost revenue. The app is easy to use and works exactly as promised. A special thank you to Shashi — he was extremely helpful, patient, and knowledgeable. His support made the entire setup process smooth and stress-free. Highly recommend this app and their amazing support team!

Using app

About 1 hour

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 29, 2025

I started using Stoq because I needed an efficient way to host preorder items on my webshop. Their customer technical assistants, Sneha and Shashi, were incredibly helpful in resolving the issues I encountered and walking me through the features that needed to be activated. I’m especially grateful to both of them for saving me hours of manual CSS editing had I attempted to fix everything on my own. I’m still on the free trial, but I’m already considering this app for long-term use. I highly recommend this app, primarily for its prompt and thorough customer support, which consistently went beyond what the app initially promised. I requested seamless integration of the app’s pop-ups and buttons with my webshop’s branding and existing theme, and Shashi addressed all (truly many) of my requests with patience and precision. I look forward to growing my business with the help of this app. Shoutout to Sneha & Shashi for all the help! Thanks so much you both!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 28, 2025

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hi there! Sandesh here, one of the founders at STOQ. Thanks for using STOQ and sincerely sorry that we weren't able to live up to your expectations. I’d really love to understand what went wrong. Was something not working recently? Did a feature break, or was there something confusing or frustrating in your workflow? Whatever it was, I want to get to the bottom of it and fix it properly. If you’re open to talking, here’s my direct link to book a quick call with me: https://calendly.com/d/cpcd-ct4-qxq/restock-rocket-onboarding Even 10 minutes would help me understand what went wrong and make sure nobody, including you, has to face the same issue again. We’ve been building STOQ for 3 years now, and we're here - with an app and a business - only because merchants gave us a chance to give them this service. Feedback really matters to us. I’d be grateful for the chance to make this right, and hopefully earn back your trust. - Sandesh / CEO

5 / 5 Share

Nov. 27, 2025

Great customer support experience and very useful in my business case, while waiting for new goods

Store

Balbum

Using app

26 days

Total reviews

5

Average rating

5.0