Preorder, Back In Stock ‑ Stoq
Preorders & Back in stock alerts for Shopify stores -...
Rating
5.0
feedback
1,120
chart
#1,080
All reviews
Rating Breakdown
Review RSS Feed
Aug. 22, 2024
I love the back in stock feature on this app! Recently tried to set up a preorder situation and was having some issues but Shashi was there to save the day. The customer service is beyond amazing and extremely helpful.
Thank you for the wonderful review! I’m thrilled to hear you love the back-in-stock feature. Shashi was really happy to help you out. We’re always here to ensure everything runs smoothly for you. We wish you recover tons of lost sales. If you need anything else, just let us know! :) - Sneha / Merchant Success
Aug. 21, 2024
Pratharna was so so helpful with integrating and troubleshooting. Highly recommend, the support is great!
Aug. 21, 2024
Great service, great support. The app continues to improve year after year and month after month. Recommended app!
Aug. 21, 2024
Pre-orders and Back in stock alerts together is everything I wanted. Works great!
Thanks for the great feedback! We're so glad to hear that the combo of pre-orders and back-in-stock alerts is exactly what you needed. We wish you recover tons of lost sales and also get loads of preorders! We're always here if you need anything else at all. :) - Sneha / Merchant Success
Aug. 20, 2024
Great customer service! Although embeds have some limitations, the Stoq-team never disappoint with their availability and problem-solving capabilites. Great app! Thanks!
Aug. 20, 2024
Simple and efficient. Good customer support
Thanks for the feedback! We’re happy to hear you find the app simple and efficient. If you ever need assistance, we're always here to help! :) - Sneha / Merchant Success
Aug. 19, 2024
It was easy to set up for preorders without necessary features. I appreciate the super fast support. They are helpful even on weekends.
Thank you so much for taking the time to leave a review. I'm glad my team was able to help you out with Preorders. And yes, we have a 24/7 support system is place so we're always around to help, anything you need :) -Anaam / Merchant Success Lead
Aug. 17, 2024
Just installed on our shopify store which was using a third party theme. P from Stoq was able to quickly help getting it up and running. So far, this looks like exactly the app I need for our preorders.
Aug. 16, 2024
We have just started using this App and its going great so far! There were one or two glitches but the support team was very responsive and helpful. They got the issue fixed right away and followed up with great customer service. We are very happy so far!
Hi there! Thank you for your kind words, it was my pleasure to help you get started with Preorders. Best of luck with everything. Hope you recover lots of sales with Stoq. -Anaam / Merchant Success Leead
Aug. 16, 2024
We have just started with Stoq and are very impressed so far with the customer service team.
Aug. 15, 2024
I use the app because it is one of the few that offers a free double opt-in function and first sends the customer a verification email. I was helped very quickly. Many thanks to Shashi from chat support. Nevertheless, I wish the tariffs were a little cheaper. I'm going to test the app now and I think it's good.
Aug. 14, 2024
Great app and fantastic support from 'P'. Will definitely be recommending this app!
Thank you so much for taking the time to leave a review :) Glad to hear that my teammate was able to help you with the 'Notify me' button setup. Please feel free to reach out for anything else, we're here to help :) -Anaam / Merchant Success Lead
Aug. 13, 2024
Chat support was quick and responsive. Prarthana was really helpful with troubleshooting and getting the pre-order button to show up on the right theme.
Thank you for taking the time to write a review. We're so glad that we were able to help you setting up the Preorder button. Please feel free to reach out for anything, we're always here to help :) -Prarthana/ Senior Technical Support Specialist
Aug. 13, 2024
We are very impressed with this app so far. Very intuitive in selecting products, inputting future stock totals to sell against and estimated ship by dates, which create a nice interface for the customer to see when selecting products. We've had a few issues with set up, some user error, some due to our separate add-on app. The team is super responsive 24/7 to help with any issues, which has been amazing! There dev team has been able to create a work around to work with our add-on app, etc. It's not yet 100% for us, but they are constantly making improvements and soliciting feedback.
Thank you so much for taking the time to write such a detailed review. We're happy to have helped you with the custom set up. Please keep the feedback coming, we're always looking to improve and hope to make it 100% for you eventually. -Anaam / Merchant Success Lead
Aug. 13, 2024
I had an easy time installing and customizing the app to get it up and running. Their customer support is fantastic and Anaam was very attentive in helping resolve a few pain points for me.
Thank you so much for taking the time to leave a review! It was a pleasure assisting you with getting set up on Stoq. I especially love the range of products you offer, particularly the Pickleball equipment. I sincerely hope that Stoq helps you recover many sales and grow your business :) -Anaam / Merchant Success Lead
Aug. 12, 2024
Customer service was superb! Anaam guided us through every step patiently. Thanks so much!
Thank you for the kind words in your review and for the name mention as well. It was lovely connecting with you over the call to help you get started with Stoq :) Please reach out to us if you need anything at all. We're here to help! -Anaam / Merchant Success Lead
Aug. 12, 2024
Easy peasy - dose what you need it to do plus, stellar support.
Thank you for taking the time to write a review. We're so glad that we were able to help you setting up the Preorder button Please feel free to reach out for anything, we're always here to help :) -Prarthana/ Senior Technical Support Specialist
Aug. 12, 2024
P at customer service was quick to respond and super helpful. He had my preorder button working in no time! New to the app, but so far I highly recommend!
Thank you so much for the kind words in your review. I'm so glad my teammate was able to help you get setup with Preorders in no time :) Please feel free to reach out to us for anything, we're here to help! -Anaam / Merchant Success Lead
Aug. 12, 2024
Great support, really quick and helpful. Easy to use app
We really appreciate your review. We're so glad that we were able to help you setting up the Notify me button. Please feel free to reach out for anything, we're always here to help :) -Prarthana/ Senior Technical Support Specialist