All reviews

Rating Breakdown

  • 5
    96% (2,835 ratings)
  • 4
    3% (74 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (10 ratings)

Reviews with Text

  • 91% (2,672)
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5 / 5 Share

July 25, 2023

I installed Restock Rocket upon learning the product I had been using to that point was being sunsetted. I haven't been using it long, but I can say the installation was straightforward and Kartik, who refers to himself as the one man army, was incredibly helpful at resolving an issue that had more to do with my theme than his app. The app is flexible and robust enough that I was able to make Restock Rocket's buttons and forms fit my theme seamlessly, as if it was built-in functionality. If you're a new small business looking for a truly free app that can handle limited traffic, check this out. To be clear, the 50 notifications offered on the Start Plan is 25 email and 25 SMS, not a total of 50 between the two, so, in my case, where I'm not using SMS, I have 25 free notifications. The lowest paid level is only $10 per month, not the huge jump that some app makers expect you to make to get the paid features and, if traffic justifies the need, doable for a small store like mine.

Using app

6 days

Total reviews

12

Average rating

4.5

5 / 5 Share

July 23, 2023

Great app! Iv tried others but they caused issues with my site. I had issues with button placement with this app but kartik sorted it very quickly. Recommend this this app!

Using app

About 1 month

Total reviews

6

Average rating

4.3

5 / 5 Share

July 21, 2023

After a harrowing experience with another notify restock app, I was looking for something that would handle my fairly rare, yet significant, restock requests. Installed Restock Rocket, customized a few colors easily. When I ran into a snag (probably user error) the developer was immediately available and very helpful; got things sorted quickly. Very happy!

Using app

About 2 hours

Total reviews

23

Average rating

3.2

5 / 5 Share

July 21, 2023

Great (and super fast!) support. Super straightforward to use and love the customizations. Matches your branding perfectly so looks seamless on your site.

Using app

2 months

Total reviews

6

Average rating

4.3

5 / 5 Share

July 15, 2023

Really great App! It works perfect to inform your customers when the product is back in stock. It's really easy to setup and has a good customization. The support is excellent! You get quick response and Kartik is really committed to solve the issue. Good job, Kartik! Keep it up!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2023

Been trying various apps and finally found the one. It's super easy to set up and in case you want some customizations, Kartik is there to help you out. Very fast response. Amazing service. Excellent app. Thank you, Kartik!

Using app

6 days

Total reviews

20

Average rating

4.8

5 / 5 Share

Oct. 16, 2024

I needed customer service at 22:00 at night. Nagaraj replied within 5 mins and helped me out straight away. A very fast, friendly and helpful service. I have been using this app for over a year now and it has a great team behind it

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 29, 2023

Love this app. We were sending restock alerts manually previously, and now it is automatic and I love it. The app is very easy to use and everything is easy to customize. I would like a little more freedom with (non-coding) customization of the notification email, but I really can't complain because it looks great. Best of all, for a small business, I love that this app is free for a small number of emails per month. Great solution for my business!

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

June 29, 2023

Amazing app with amazing support teams . Super easy to configure and understand . Thank you for all your work

Using app

2 months

Total reviews

8

Average rating

4.8

5 / 5 Share

June 26, 2023

Super app permettant de garder le contact avec nos clients qui sont intéressés par une alerte dès que leur article ciblé est de nouveau en stock. Nous recommandons Back in Stock - Re-stock Rocket !

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

June 20, 2023

This app does exactly what it says and setup took 5 minutes and it just works! The support is great too. Thank you Kartik.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2023

Très facile d'utilisation et très efficace ! Je recommande ! J'ai hâte de voir le retour client ! Merci beaucoup !!!

Store

Myum

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2023

Simple enough to use, and the customer service was exceptional when I didn't know how to use some of the functions. Highly recommend, you'll get the help you need here.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2023

Todo perfecto. La aplicación se ajusta a nuestras necesidades, y el soporte es muy rápido y efectivo.

Store

GSPORT

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

June 9, 2023

We find the app to be very useful and happy to be using it. Definitely worth adding this app feature to improve your store!

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

June 8, 2023

I tested several back in stock apps and this is the one I liked the most. At first I had a problem with editing the email template, but Kartik was really helpful and fixed it super quickly. :)

Store

Ounama

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2023

Great service. I stuffed up something in the setup, started a chat and Kartik had it fixed in a couple of minutes. Thank you!

Using app

1 day

Total reviews

1

Average rating

5.0

2 / 5 Share

June 4, 2023

Said to start chat for an instant reply. This didn't happen. Can't read the input fields as they are white text. Difficult to setup as requires quite a lot of optimisation. Also, I changed the email address from which customers would receive the emails (attempted several times), it said I would need to verify my email address and nothing arrived (even in spam). I do not recommend!

Using app

36 minutes

Total reviews

32

Average rating

2.9

Developer Reply

Hey, there. Kartik here from Restock Rocket. First things first, sorry I couldn't respond to your message right away. I'm 1 person working full time on the app. Unfortunately, I had to step away for a bit to take my dog to the vet. That's why I couldn't answer right away. My bad. I also want to apologise for the poor experience you had with the app. As I mentioned in my email, I'm looking into both issues right now. If you could reply to it so we can figure out what went wrong, I'd greatly appreciate it. If there's anything I can do to help you get set up, please let me know! Every customer matters to me and rest assured that I'll make myself available as you need.

5 / 5 Share

June 1, 2023

i've tried most of the back in stock app in shopify app store. restock rocket is what i most recommended. The UI is clean and fit any website. It's functions are what u might get on all other similar apps. And it's cheap. great app, great support.

Store

Karma8a

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2023

Perfect so far. Kartik, the designer was most helpful in the setup in every way. The look is good and the test notifications have been sent. Still early, but expect nothing but great things from this app. Thanks, Gene @ Anni Lyn Sportswear, LLC

Using app

About 21 hours

Total reviews

2

Average rating

5.0