Preorder, Back In Stock ‑ STOQ
Grow sales with preorders, 'notify me' & back in stock...
Rating
5.0
feedback
2,718
chart
#1,106
All reviews
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Sept. 21, 2025
Very satisfied and Shashi is always very helpful !! Happy to be using STOQ.
Sept. 21, 2025
Great support options. The App does the job that I need.
Thank you so much for your Feedback! Really happy that our app does the Job that you needed and completed your search for the app. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist
Sept. 20, 2025
Very helpful and SUPER responsive. I got a fast response and instant support on a Saturday, which is wonderful. Thank you!
Sept. 19, 2025
My experience was 100/10, the team is extremely helpful, we customize the button and pop up. I'm so grateful for their patience and help!
Sept. 19, 2025
Great customer service! Assisted me with my main issue and even made styling changes I didn't know I needed. A++
Sept. 19, 2025
Tot nu toe werkt de app prima, maar ik ben vooral erg te spreken over de service en de hulp die je krijgt. Snelle reactie en ze weten alles op te lossen. Erg fijn contact gehad bij het opzetten van de app met 2 verschillende medewerkers.
Sept. 18, 2025
STOQ has been a great app for implementing 'back in stock' notifications and for collecting preorders for products. I needed help with a link not working in one of my notifications I sent out and Kutheja was amazing! She kept with me and made sure my issues were resolved. I really appreciated her help and support!
Sept. 17, 2025
Khuteja helped me get my preorder button set up in under a minute and now im ready to run my pre order campaigns. Really simple and clear interface. Looking forward to using the app more extensively.
Sept. 17, 2025
Easy to set up, works well. Shasi from Customer Service answered in minutes for a minor change and made everything work great. Super friendly also!
Sept. 16, 2025
Thank you so much for your Feedback! Really happy that I could help you Setting up the Notify me button on your product page and matched it with your theme design. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist
Sept. 16, 2025
Great app, functions well, great service! Super easy and looks great on the site.
Thank you so much for sharing your Experience! Really glad that I could help you setting up the app smoothly on your store. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist
Sept. 16, 2025
Fantastic app with premium support. Lightning-fast responses and hands-on help. Everything was set up perfectly. Thank you for your professionalism Momna!
Sept. 15, 2025
Support helped me instantly when I opened the app and fixed my problem. Quick and effective, thanks!
Sept. 15, 2025
Hassan and the team at Stoq are amazing. They were quick to help us and super friendly. Had the app working for us in less than 5 minutes. Will definitely recommend them.
Thank you so much for sharing your amazing Experience! Really happy that I could help you setting up the Notify me button on your specific products. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist
Sept. 15, 2025
Customer support is exceptional. Vishu and Khutheja did a great job getting the back in stock notifications to work in our customized theme. They were very patient with all the back and forth that took. Was easy to import notification requests from our old app to Stoq. Overall, very pleased.
Sept. 15, 2025
Tried installed this app after reading bunches of reviews. Disappointed to say it messed up our customised website by changing the pricing and the look. I guess it only works for Shopify templates, not the custom made ones. Quickly realised this app wont work for us and uninstalled. Now our OOS products wont even show as "Sold Out" despite stock level =0 , giving customers options to purchase - even though we cant deliver! How is it possible when I have already uninstall!
Hi there! Anaam here, Merchant Success Lead at STOQ. I just read your review, and I’m truly sorry for what you experienced I completely understand how frustrating it must have been to see your custom site’s layout change. Based on what you described, you may have been setting up preorders. We do our best to make STOQ work on every theme right away. We also support custom themes, but a quick, one-time adjustment is often needed so our app can identify the correct page elements. When our app is removed, Shopify automatically removes our access, and STOQ doesn’t leave behind permanent code. But for the out-of-stock products that still show as available, this could be related to Shopify’s “Continue selling when out of stock” option being enabled. I've made a short video to show you the fix that recognizes the correct elements as well as how the continue selling option works - https://www.loom.com/share/008f120dc2464158a10397e18f3ac8bf This quick setting can be enabled/disabled easily and is required for preorders. You can check this setting by going to Products in your Shopify admin > select the product > Inventory > Disable 'Continue selling when out of stock'. Once disabled, the products should then show up as sold out again. We genuinely care about every merchant and work hard, 24 /7, to support everyone we work with - it’s at the heart of what we do. When someone uninstalls before we can help, it really does feel like we’ve failed at what matters most to us. Please don’t give up on us just yet. If you’re willing, I’d personally help you set everything up on a draft theme first so nothing affects your live site until it’s perfect. I'm happy to also get on a call with you and help you live. You can book a call with me here: https://calendly.com/d/cpcd-ct4-qxq/restock-rocket-onboarding Please give us one chance to make this right. Looking forward to hearing from you. -- Anaam / Merchant Success Lead