Preorder, Back In Stock ‑ STOQ
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Great app and customer service. Kasi got to the bottom of my issues quickly and easily.
Thank you so much for your five star review! 😊 It was our pleasure to help you with setup and ensure everything functioned properly on your store. Your reviews mean a lot to us. Thank you for trusting us with your setup and for taking the time to share your experience. We are always here if you need any further assistance :) Best regards, Momna | Technical Support Specialist
Quick setup, fast respond from the team. So far so good.
Thank you so much for your kind review! I'm glad to hear you've had a great experience so far. It was a pleasure assisting you with the Pre-order setup, and I'm happy I could help get everything up and running quickly. If you ever need any further assistance, please don't hesitate to reach out—we're always here to help :) Best Regards! Amna Afnan | Technical Support Specialist
Atención al cliente muy amable.
¡Muchas gracias por tu reseña! 😊 Nos alegra saber que tuviste una buena experiencia con nuestro servicio de atención al cliente. Siempre estamos felices de ayudar. ¡Te deseamos mucho éxito con tu tienda! Momna / Especialista de Soporte Técnico
bonne application, le plus, une aide direct sur un chat au cas ou.
Excellent customer service from Shahib, guided me through the entire process and sorted out my issue efficieintly! thanks
So easy to install and setup. Support helped very quickly with some minor changes and having the reporting portal to see what is in demand is invaluable.
Thank you so much for sharing your experience! I am happy I could help you set up our App in your store. :) Please let me know if you require any additional assistance with setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Stoq works so well for our store but better yet the support team is top notch. I had an issue at 1130 pm on a Saturday night, due to a theme update. They got back to me in 30 seconds and fixed it in the backend and it was up and working again!!!
We use the app primarily for pre order, and it has consistently performed exactly as expected. It’s definitely been a worthwhile investment for us. I’d also like to highlight their excellent and responsive customer support .. whenever we’ve encountered an issue, the team has been quick to assist and resolve it efficiently
Thank you so much for your wonderful review! 😊 We’re really happy to hear that the preorder feature has been working smoothly for your store and that the app has been a valuable investment for you. It also means a lot to know that our support team has been able to assist you quickly whenever needed. We always strive to provide fast and efficient support, so your kind words truly make our day. Wishing you continued success with your store! Momna / Technical Support Specialist
Kasi was a tremendous help for my preorder issue with multiple markets. I was frustrated about the problem yet they walked me through the process to make sure everything was solved.
Paul has helped a lot with his immediate support
Thank you so much for the 5-star review! 🙂 Support and feedback like yours truly mean a lot to us and motivate our team every day to keep improving STOQ and making it the best possible experience on Shopify. We’re always here whenever you need any help or assistance in the future. Regards, Paul
Der Support ist sehr gut - aber nötig, denn unser Developer der beauftragten Agentur hat sich schwer getan die App sauber einzurichten und so sind sehr lange keine Benachrichtigungen raus gegangen an Interessenten die auf ein Produkt warten. Ich habe noch lange mit dem Support Einstellungen und Änderungen gemacht und in unserem vorherigen woocommerce Shop hatten wir da eine einfacher funktionierende Lösung als bei Shopify. Also 5 Sterne für den Support - aber deutlich weniger Sterne für die App an sich
Good support, could be a bit quicker from the response time perspective, but overall very kind and good. Thank for the service.
We truly appreciate you taking the time to share your experience! It was a pleasure helping you customize the appearance of your preorders, fine-tune your product page messaging, and walk you through your preorder configuration. Thank you for choosing STOQ. We look forward to continuing to support your store as it grows. – Shashi Kumar / Merchant Success Team
Excellent app and outstanding support! The app works very well and is easy to use, but what really impressed me was the customer service. Shashi was extremely kind, professional, fast, and helpful. He answered all my questions clearly and helped me with everything I needed. I really appreciate the support and highly recommend this app to other Shopify merchants!
Thank you for taking the time to share your wonderful feedback! It was a pleasure assisting you with positioning the Notify Me button and guiding you through the available customization options to better match your store's design. Your kind words and recommendation truly mean a lot to us, and we're delighted to hear you had a positive experience with both our app and support. We look forward to supporting you as your business continues to grow. – Shashi Kumar / Merchant Success Team
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