Preorder, Back In Stock ‑ STOQ
All reviews
Sneha was incredibly helpful at 12H54am on a tuesday, resolved my problem in minutes and got things perfectly working. 6 stars
Great help by their helpdesk :)
very helpful setup support
Thank you so much for taking the time to leave us a review! It truly means a lot to our team. We're delighted to hear that STOQ has been a positive experience for you. Feedback like yours motivates us to keep improving and providing the best possible experience for our merchants. We sincerely appreciate your support and the trust you've placed in us. If you ever need any assistance, please don't hesitate to reach out — we're always happy to help. Regards, — Paul, Technical Support Team
Great App and Specially Great Support
Thank you for taking the time to write a review! We're delighted to hear that you had a positive experience with both our app and support team. It was a pleasure helping you configure the Notify Me banner and optimize your product page to better match your store's needs. We sincerely look forward to supporting you as your business continues to grow. – Shashi Kumar / Technical Support Specialist
The app works perfect. The service is very nice. Direct answer and handled the question directly! Very happy with this app!
Thank you so much for your Amazing feedback! I am glad I could help you set up our app in your store. :) Please let me know if you need any further help setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Fast help. Thank you!
Thank you so much for your kind words! :) I'm glad to learn that you find the app and the service useful. I was glad to help out with setting up. We're always open to your questions, concerns, and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist
The services can fix every problem you got.
Thank you for the great review! I'm glad I could help you set up the "Notify Me" button below the Sold Out button. Happy to hear everything is working well for you. We’re always here to help! Nagaraj | Technical Support Specialist
Excellent app. Very helpful support
Hassan was great, awesome customer service.
Thank you so much for your Amazing feedback! I am glad I could help you set up our app in your store. :) Please let me know if you need any further help setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Stoq is an amazing app and has been extremely helpful for our Shopify store. The setup was smooth, and the features work exactly as we need for inventory and stock management. I especially want to give a huge thank you to Paul — he has been incredibly helpful, responsive, and patient. He went above and beyond to assist us with setup and troubleshooting, and made sure everything was working perfectly for our store. Highly recommend Stoq and their support team if you’re looking for a reliable Shopify app with excellent customer service!
Thank you so much for taking the time to leave us a review! It truly means a lot to our team. We're delighted to hear that STOQ has been a positive experience for you. Feedback like yours motivates us to keep improving and providing the best possible experience for our merchants. We sincerely appreciate your support and the trust you've placed in us. If you ever need any assistance, please don't hesitate to reach out — we're always happy to help. Regards, — Paul, Technical Support Team
The customer service for Stoq goes above and beyond all the time. They help on more than I even expect but it is truly appreciated. We will be forever customers. As far as the app itself it has been so helpful for us as we do a lot of presales. My favorite feature has to be that it keeps track of how much that sale earned. That helps us so much in our industry and how we can market better for our next one.
Easy to use and fast and nice customer care.
Initial setup was super easy, and Hassan reached out to double check everything was working as expected. It is too early to see the entire workflow but the control on preorders is great. You can customize the button, colors, and easily see and control all the "ships by" dates. Much better than the previous preoder app we used.
Thank you so much for sharing your experience! I am happy I could help you set up our Preorder feature in your store. It feels amazing when you can customize the look to match your theme. :) Please let me know if you require any additional assistance with setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Just installed and so far so good! It already lead to 4 sales in the first hour of restocking a product. Noticed 2 different bugs that weren't displaying things correctly but I talked to Hassan with their customer service through the STOQ chat and everything was working again as expected in less than 20 minutes.
Thank you so much for sharing your experience! I am glad to help you set up our Notify me button in your store. :) Please let me know if you require any additional assistance with setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Great support, had issues with warehouses, they helped me fix it fast.
Thank you for the great review! I'm glad I could help you quickly fix the warehouse and location-based issue. Happy to hear everything is working smoothly now. We’re always here to help! Nagaraj | Technical Support Specialist
I had a great experience with customer service. Responded and solved my issue in less than 10 minutes.
Works as described. Easy implementation. Great service. Had a small issue with our theme settings that they fixed in a few minutes!
Thank you so much for taking the time to leave us a review! It truly means a lot to our team. We're delighted to hear that STOQ has been a positive experience for you. Feedback like yours motivates us to keep improving and providing the best possible experience for our merchants. We sincerely appreciate your support and the trust you've placed in us. If you ever need any assistance, please don't hesitate to reach out — we're always happy to help. Regards, — Paul, Technical Support Team
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