All reviews

Rating Breakdown

  • 5
    96% (2,606 ratings)
  • 4
    2% (66 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (9 ratings)

Reviews with Text

  • 92% (2,482)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 23, 2025

とても親切に対応して頂けました。

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your feedback ! It was a pleasure to assist with email template setting. I’m always happy to assist further if needed. – Momna, Tech Support Specialist

5 / 5 Share

June 23, 2025

excellent support and great app. i switched over from another back in stock app and am happy i did

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

June 22, 2025

Excellent customer support.

Using app

7 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your Feedback! I am glad that I could help you setting up our app in your store. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist

5 / 5 Share

June 22, 2025

Support is very helpful! Looks great and easy to install.

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! I am really happy that the app installation works as expected and I was able to help you with all of your requests. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist

5 / 5 Share

June 22, 2025

Just going through setup up to switch over from our old pre order app. There's always some things with apps that you need help with or would like to work the way you work which isn't always possible but these guys have been fantastic and super responsive in onboarding and customising the app where possible for our formatting. Big thanks especially to Sneha and Shashi for all their assistance so far! :)

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! I'm glad we could help setup the app and customize it to your needs. Wishing you the very best with STOQ. Feel free to reach out anytime — we’re always here to help! - Sneha / Technical Support Manager

5 / 5 Share

June 22, 2025

Amazing support - they solve anything very quick!

Store

TGT11

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2025

Stoq has been a lifesaver for managing preorders on our Shopify store — but what really sets it apart is the customer support. Any time we had a question or needed help customizing something, their team responded quickly, professionally, and went above and beyond to make sure everything worked perfectly. It's rare to find that kind of hands-on support these days, especially with apps. The app itself is clean, easy to use, and does exactly what we need for handling preorder items but knowing we have a responsive team behind it makes it even better.

Store

SOTF.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2025

So far the app is good and the support is great. I have not had it long, but had a small bug during set up and Hassan from the support team was quick to respond and fixed the problem. So far I am happy with the features and looking forward to see how it works when I get requests.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! I am glad and happy that I could help you with fixing all of your issues quickly and our app works on your store as you required. :) Please let me know if you need any further help setting up our app. Best Wishes for your business! Hassan Khan | Technical Support Specialist

5 / 5 Share

June 21, 2025

works great, fast support, beginer friendly. only thing they could update is, that you can change the position of your button youself. howevey if you ask them they respond within secoinds.

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! :) I'm glad to learn that you find the app friendly. I was glad to help out with setting up. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

5 / 5 Share

June 20, 2025

Easy to set up, took about 10 minutes total. I had one issue with something not showing up, the support team fixed it in about 5 minutes, and turns out it was just a setting I hadn't ticked so wasn't a problem at all really. It's refreshing to see an app that works smoothly straight out of the box! Defo recommend.

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great review! I'm glad I could help you get the preorder showing on your homepage, collection, and search pages. It's wonderful to hear everything's running smoothly — we’re always here to help if you need anything! Nagaraj | Technical Support Specialist

5 / 5 Share

June 19, 2025

This is a great and easy app to use for Pre orders and works seamlessly with your shopify website theme. I needed help and the support staff went above and beyond to help me. I highly recommend! You won't be disappointed!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2025

Easy to set up app, and very helpful support. Appreciate the clear communication and swift support from Nagaraj, who helped us fix our button issue.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 19, 2025

Great help. Great advice. Resolved issues.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind words! I'm really glad I could help you get the preorder setup working, especially on your featured product. It was a pleasure assisting you and making sure everything was running smoothly. If you need help with anything else, please feel free to reach out. Wishing you all the best! :) -- Khutheja / Technical Support Specialist

5 / 5 Share

June 19, 2025

Store

Aimerla

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5 star review! I'm glad i could help setup the preorder button on your product page on your pages built through Pagefly. Wishing you the very best If you have any questions going forward or need help with anything else, feel free to reach out anytime! - Sneha / Technical Support Manager

5 / 5 Share

June 19, 2025

Super god og simpel App (tilmed mulighed for gratis version). Fik også support med det samme til at justere placeringen af knappen. Stor anbefaling herfra.

Using app

39 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! I'm glad we could help adjust the button position according to your needs. Feel free to reach out anytime — we’re always here to help! -Momna Technical Support Specialist.

5 / 5 Share

June 19, 2025

super quick and helpful with any questions you have! Their live chat was able to help me with my issue in under 5 mins

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! I'm glad I could help setup the preorder button on your product page. Wishing you the best :) Feel free to reach out anytime — we’re always here to help! - Sneha / Technical Support Manager

5 / 5 Share

June 19, 2025

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5 star review! I'm glad i could help setup the preorder button and badge on your product page. Hope you receive tons of preorders! Feel free to reach out anytime — we’re always here to help! - Sneha / Technical Support Manager

5 / 5 Share

June 19, 2025

As soon as i launched the app, I needed make an adjustment on the placement of the "notify me" button and the agent helped me so quickly ! 24/7 service and quick support. Excited to use this feature moving forward, thank you!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your great review! I'm glad we could help setup the app and adjust button position according to your needs. Wishing you the very best with STOQ. Feel free to reach out anytime — we’re always here to help! -Momna/ Technical Support Specialist

5 / 5 Share

June 19, 2025

Excellent customer service in an age of AI "support" frustration. I've only just implemented but I'm excited to how it works across my products in the coming months.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! I’m glad the app setup and button adjustment worked well for you. Feel free to reach out anytime! – Momna / Technical Support Specialist

5 / 5 Share

June 18, 2025

サポートが基本的に優秀です。

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

素敵なレビューをありがとうございます!「再入荷通知」ボタンの設置とメール通知の設定をお手伝いできて嬉しいです。何かあれば、いつでもサポートいたします! Nagaraj | テクニカルサポートスペシャリスト