All reviews

Rating Breakdown

  • 5
    96% (2,612 ratings)
  • 4
    2% (66 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (9 ratings)

Reviews with Text

  • 92% (2,486)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 19, 2025

I have products out of stock online and needed a pre-order button. I was a bit confused but the support message button helped so so much! Made it very simple and helped me get it all set up within less than 10 minutes. Thanks so much!

Using app

22 minutes

Total reviews

2

Average rating

5.0

4 / 5 Share

March 19, 2025

Very helpful customer service and pretty easy to understand and use. The one negative point I have as of now, is that you can not fully customize the pre-order confirmation emails, which they hopefully will add soon.

Using app

2 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your appreciative words! :) I'm very happy to learn that you find the app easy to use. I was glad to help out and set things up for you. Also, yes, rest assured that your feature request is in the works. We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq! -Vishu / Senior Technical Support Specialist

5 / 5 Share

March 19, 2025

Love the automations and their customer service is excellent. They customize everything exactly how we wanted it to look.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2025

Does exactly what I wanted and customer service was fantastic!

Store

Bubele

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2025

Great app, quick help from advisor when I needed some assistance too!

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! I'm glad i could help setup the preorder button on your product page. Wishing you the best on your journey with Stoq :) Please do feel free to reach out anytime. We're available round the clock! - Sneha / Merchant Success Team

5 / 5 Share

March 17, 2025

Great customer service

Store

Enketta

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2025

ボタンの位置を変えたいと連絡してみたら、 オンラインでご親切にすぐ対応してくれました。 サービスが非常に良かったです。

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

March 17, 2025

Good app and easy to use, with a good support team

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! I'm glad i could help setup the preorder button on your product page. It's great to hear that the app is easy to use. Wishing you the best on your journey with Stoq :) Please do feel free to reach out anytime. We're always here for you! - Sneha / Merchant Success Team

1 / 5 Share

March 16, 2025

Guter Support, aber wenn ihr eine Embedded Lösung haben wollt, müsst ihr direkt mit sehr hohen Kosten von 29 Dollar pro Monat rechnen. Wir gucken nach einer Alternative

Using app

3 days

Total reviews

13

Average rating

3.2

Developer Reply

Hi there! I'm Sandesh, one of the app's founders. Thanks for writing a review and glad you liked our support. I'm sorry that the feature you're looking for is not available on all plans. When we build new features, we move them into different plan tiers based on the audience we think would use it the most. It seems like we got it wrong in your specific case and the feature you're looking for; I sent you an email through our chat tool to help you out. You mentioned looking for an alternative. We'll do our best to keep you on the app. We're spending all our time and energy on building literally the best app for preorders and back in stock alerts on Shopify, and I'm confident you won't find anything better than us combining price, value, support and feature set. But I also understand if price is the only thing that matters right now, and I'll help in any way I can to help you switch over. :) - Sandesh / CEO

5 / 5 Share

March 14, 2025

Great support! Thanks to Zia

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 14, 2025

Works Easy, For installing i get a Pronlem, contact the Support and get my Problem fixed in 2 Min.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! I'm glad I could setup the embedded signup form on your product page. Wishing you the best on your journey with Stoq :) Please do feel free to reach out to us anytime! We're available round the clock - Sneha / Merchant Success Team

5 / 5 Share

March 14, 2025

The customer support is always on point! So quick and you can always schedule a call. They will also customize buttons for you.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so muvh for taking the time to leave a review. It was great connecting with you to help you set up the back in stock feature as well as preorders. Really love your products and hope you recover lots of sales :) Please feel free to reach out for anything, we're here to help! --Anaam / Merchant Success Lead

5 / 5 Share

March 13, 2025

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! I'm glad you had a great experience and found the chat support helpful. I appreciate the opportunity to assist you with setting up the Notify Me button and answering your questions. We are always here to help you! 😊 Nagaraj / Technical Support Specialist

5 / 5 Share

March 13, 2025

So far, it is easy to use and customer service is always there for problems I may need assistance with.

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2025

This app was very easy to set up and ready to use. The customer service chat is also very useful when there's an issue.

Using app

7 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your review! I'm glad you found the app easy to set up and the chat support helpful. I appreciate the opportunity to assist you with back-in-stock alerts and adjusting the position of the Notify Me button. We are always here to help you! 😊 Nagaraj / Technical Support Specialist

5 / 5 Share

March 13, 2025

I did quite abit of research before pulling the trigger on this app. I have to say , im impressed. It was quite easy to setup and we have 1000+ skus. This enabled us to manage backorder , communicate with the clients and even grea reporting features. To date, i've reached out to support a handful of times and get immediate , professional and helpful service. I strongly recommend this app to anyone looking to grow thier busniess and manage reservaton for out of stock products.

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! I'm glad to hear that Stoq has been a great fit for managing your backorders and customer communication. It was a pleasure assisting you with customizing the Notify Me button. We are always here to help you! 😊 Nagaraj / Technical Support Specialist

5 / 5 Share

March 13, 2025

Shashi was extremely helpful and prompt in his answers and overall very polite, very valuable service!

Store

Atyene

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2025

Integration was easy and only a handful of clicks. Support helped relocate the button where I wanted it in less than 1 minute

Using app

11 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

March 13, 2025

Everything works as advertised. The customer support is great as well. I would highly recommend.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the kind words in your review :) It was my pleasure to help you with showing the 'Notify me' button on specific products Please feel free to reach out for anything, we're always around to help! --Anaam / Merchant Success Lead