All reviews

Rating Breakdown

  • 5
    92% (791 ratings)
  • 4
    4% (37 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (20 ratings)
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5 / 5 Share

June 8, 2020

I have only used this app for 2 weeks and it has already paid off. Not only has it brought me potentially lost sales, it also cut down on the amount of inventory re-stock email inquiries I was constantly getting. Highly recommended!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2020

Wish I found this sooner! I rarely do reviews but this was such a time saver and only wish i had this app sooner!! I have been thinking about setting up an out of stock button for a while but didn't have the time or energy to do some research. I was apprehensive about potentially coding something and for it taking hours. I also did not want to spend a lot of money on it as I am just starting out. Found this app and it was set up on my website within minutes! no coding required and I love how I can customize the text and colors to my brand. And its FREE . will most likely upgrade as I see fit. Thank you!!

Using app

28 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

May 29, 2020

I am taking time out of my busy day to write a positive review about my experience for this app. We installed it recently to add some automation to managing our 'back in stock' notification setup. Previously, we were using the built-in feature that came with our "Turbo" theme from Out of the Sandbox. It accepts the email requests and sends them to us, but isn't equipped to do anything about actually sending emails to the customers once items are restocked. So, we were manually having to send those emails. Terrible timesuck and I don't know why we put up with that for as long as we did. It's worth noting that after we installed this app, it appeared that our theme was overriding the code for the app. I emailed their customer support team and their developers immediately took care of it and setup an integration unique to our theme. No setup involved on our end for the fix. We tested it and it works flawlessly. Very happy. Also like how the reporting shows that we already made a few sales today from the back in stock app auto-notifying people. Thank you!

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 24, 2020

This is the very first Shopify App we have used that works exactly as it said it would right out of the box, and we have tried several. No developer time needed. We added it, configured it and had it working in minutes, and we are not very tech savvy people. The app has made us thousands of dollars so far, and helped give us a ton of insight into what customers are looking for on our store. Highly recommended!

Using app

Almost 4 years

Total reviews

4

Average rating

4.0

5 / 5 Share

May 21, 2020

Great app. Excellent support. Everything you need for back in stock alerts and more. Highly recommend!

Store

Zorali

Using app

Over 1 year

Total reviews

16

Average rating

5.0

5 / 5 Share

May 21, 2020

Works perfectly! Amazing customer service, as well. I put in a request for a custom code for my theme, since it wasn't already listed as compatible. I received a response within 24 hours and new code implemented in my shop soon after!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2020

We are very happy with this app, works great and the support was also on point. Our customers use Back in Stock a lot and love it!

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 7, 2020

Great app both in functionality, looks and support. I had a bit of a problem after a month or so and James and crew fixed it up no problem. Thanks.

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 27, 2020

The best service I've ever had with a Shopify app, hands down. From installation to setup and tweaking, James was super helpful.

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 24, 2020

This is a fantastic app and I am a little upset I did not find it sooner. I needed a little modification and the developer took care of it ASAP. Reduces emails from customers asking when an item will be in stock. Auto sends emails letting them know they are back in stock. It even keeps track of sales produced through the app. Simply outstanding.

Using app

7 months

Total reviews

25

Average rating

5.0

5 / 5 Share

April 15, 2020

Similar to the other great reviews here - required a bit of customisation to display perfectly in keeping with our theme and after a quick email the changes were made dev-side within a few hours. An additional tweak for perfect spacing of a button was no trouble and handled in a similarly speedy manner; again within a day and over a bank holiday in the midst of a global pandemic so kudos on that. The app itself is stellar and does everything we need it to and more. Notifications for OOS products, batch delivery/notification settings, customisation options and purchase tracking all work well and are easy to deploy/work with. I tried a few other apps which all seemed quite expensive for fairly limited functionality; this one has a fully featured trial and we intend to infinite using it into its paid subscription. Thoroughly recommended.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2020

This app is awesome! Extremely see to set up, it is pretty much all automatic out of the box. We needed a slight change of our theme and James was able to get it done in less than 12 hours after I sent the request. Highly Recommend!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We are happy to make adjustments and tweaks on request so we can get it looking right for each store, if you ever need anything in the future just get in touch!

5 / 5 Share

Nov. 16, 2020

Every store should have this! Can't recommend enough. I have used this app across 8 stores since 2015. We have Klaviyo now and we can use their back in stock functionality, but this app and their support has been so great that we have decided to keep using them regardless. 10/10!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2020

This is such a great app. I've previously used it on other stores and have just added it to my own website. Customer support is fantastic. Would highly recommend.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2020

This is a fantastic app that has been critical in capturing orders when we are out of stock. The notifications that go out when we are in stock again drive immediate revenue. The support team here is top notch.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review and feedback. Happy we were able to help out and if you ever have any questions in the future, just get in touch!

5 / 5 Share

April 6, 2020

My Shopify theme wasn't already supported, but a quick email to support and they had it up and running quickly! They were even kind enough to move and change the button on my product page to get it exactly how I wanted it. My customers are very excited for text alerts when items come back in stock, and started signing up for them right away! 30 Day Update: We are still loving this app! It’s helping me plan my orders to be sure I get enough of those in demand products, streamline our restock alerts, and save time by automating them!

Using app

About 2 years

Total reviews

8

Average rating

4.0

Developer Reply

Thank you for your review! We are always happy to take a look at a new theme to create an integration or make some changes to get it looking 'just right'. If you ever need anything in the future, just get in touch!

5 / 5 Share

March 7, 2020

I have a custom theme which also includes a "back in stock notification". I thought it was working perfectly, but later realized that almost all of my notifications were going "unread" (and mostly winding up in my customer's junk/spam folders). Not much point in sending notifications if customers don't see them. I tried just about every "back in stock" notification available but none of them worked well enough for my strict standards. Finally I gave this app a try. "Out of the box" it worked flawlessly. (Most of all customers were actually receiving my notifications). I did a lot of testing for this app to make sure it was perfect for me. Well before my trial period was up I had already decided that this app will be part of my store permanently. I had a little trouble getting it to look just the way I wanted, but the customer support I received from James was fast and very professional. Their support worked with me tirelessly and eagerly until I got it PERFECT. It looks like it was made just for my custom theme. (If you want to see what it looks like in a real store have a look here: https://japanesegreenteashops.com/collections/blendy-stick-coffee/products/agf-blendy-aroma-blend-elegant-rich-instant-coffee-24-sticks-48-grams). I have over 300 products in my store and I manage everything myself. Since my products are "perishable", I have to keep a small inventory so that I can provide the freshest products with the longest expiration dates. Even though I restock almost daily, I was still missing sales because of even one day that and item was out of stock. This app solved my problem. I saw sales from the first day I used it. The "dashboard" is also very useful. I can see which customers are after which items, this really helps me set my limits for inventory. The price is competitive, especially if you consider "you get what you pay for". This app performs very well, customers actually receive the notifications, support is outstanding and it can be customized to fit your theme perfectly. I give five stars without hesitation.

Using app

Over 1 year

Total reviews

8

Average rating

4.8

5 / 5 Share

May 14, 2022

Thank you to James who was very helpful in getting me set up with my theme customization. Very happy, people are already clicking the button and signing up for SMS and Email alerts.

Using app

About 1 year

Total reviews

68

Average rating

3.9

Developer Reply

Thank you for your review. Great to hear that you are already getting sign-ups, if you ever require any further customization or just have any questions. Feel free to get in touch!

5 / 5 Share

March 6, 2020

Very useful app. Notifies our customers automatically to recover otherwise lost sales. I needed a little customization and received hep from the developer right away.

Using app

About 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your review and feedback. Happy to help out when a theme is not showing our button or requires some tweaks! Feel free to get in touch at any time.

5 / 5 Share

Feb. 8, 2020

The app is great and the installing process is easy to follow. I also loved all the customizations that are allowed and once I needed the support they were really fast in responding. I recommend the app.

Store

Proa

Using app

5 months

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for your review. Great you got everything setup with the widget! If you ever need help in the future or have any questions just get in touch!