All reviews

Rating Breakdown

  • 5
    92% (791 ratings)
  • 4
    4% (37 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (20 ratings)
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5 / 5 Share

Jan. 31, 2020

Back In Stock is incredibly easy to set up and James from support is both helpful and speedy. We didn't have any issues integrating this app into our theme and once our inventory came in stock, the emails went out very quickly. The app has already paid for itself!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review and feedback! We are happy that we were able to quickly help out and that you have already seen conversions! If you ever need anything in the future just get in touch!

5 / 5 Share

Jan. 28, 2020

This app is great and does exactly what I need it to do. Very easy to navigate too. I would definitely recommend this app to any store that has in demand products that tend to sell out.

Using app

Over 1 year

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for your review and feedback. Great to hear you found everything without any issues. We have tried to keep the UI relevant to its categories making it simple to manage. If you ever have any questions or need any assistance in the future, just get in touch!

5 / 5 Share

Jan. 22, 2020

LOL. Added this app to our store, it installed itself and started working perfectly by itself. The entire process took about a minute. Even the 'back in stock' e-mail matches our theme perfectly. Incredible. I have NEVER had an app be this easy and straight forward in my life.

Using app

9 minutes

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for your review, awesome to hear everything was working out of the box. We have a lot of theme integrations available for a wide variety of themes, so setup can be pretty easy in most cases! If you do ever need any assistance, feel free to get in touch!

5 / 5 Share

Jan. 17, 2020

Great, valuable extension that offers functionality which, frankly, should be built-in to Shopify. We particularly enjoy BackInStock's JavaScript API since we use a custom storefront.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review and feedback. Good to hear you made an API solution for your storefront - if you ever have any questions, feel free to get in touch!

5 / 5 Share

Dec. 4, 2019

The app wasn't working for us, but the developer solved the issue in a timely manner. Great service. Great product. Definitely recommend these guys.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad we could get everything working! If you ever need any help in the future just get in touch!

5 / 5 Share

Nov. 29, 2019

The app didn't work with our template, but they were so helpful to help make it work. The team was very quick to respond - would definitely recommend.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review and feedback, happy to assist! If you ever need anything in the future don't hesitate to get in touch!

5 / 5 Share

Nov. 14, 2019

The BackInStock makes it easy for me to see what my customers want more of! Once I restock items my customers are notified immediately.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Don't forget you can also setup a delivery policy to control how many notifications are sent on restock. If you ever have any questions or problems just get in touch!

5 / 5 Share

Oct. 31, 2019

This app is a really helpful feature for our customers, as sometimes we have quite long waits for our products to be restocked, and then when they do come back in, they can sell out quickly, so this helps keep customers up to date. The support is EXCELLENT. James helped me with so many little questions, and he adapted and styled the integration to sit perfectly within my store.

Using app

11 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your review! Happy to help and if you ever have any further questions or want any styling changes made, just get in touch!

5 / 5 Share

Oct. 22, 2019

We have been using this app for more than a month and we certainly see the benefits. The app analytics tell us about the conversion from emails. We are quite pleased with the ROI. We strongly recommend this app!

Store

lafumes

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review and feedback, we are happy to hear everything is working out great! If you ever have any questions or need any assistance, feel free to get in touch!

5 / 5 Share

Oct. 18, 2019

This is a great app we use to let our customers know when items are back in stock. It works seamlessly and we've used it with great success for years. Highly recommend!

Using app

About 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the review and feedback, if you ever have any questions, just get in touch!

5 / 5 Share

Oct. 15, 2019

This app lets me customize everything in the widget. Totally matches my store design. Now I am not worried about missed sales because of out of stock products.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review and feedback. We also create button integrations on the product page on demand, if you ever want us to take a look just get in touch!

5 / 5 Share

Oct. 14, 2019

Very good customer support team. Was very prompt. Really appreciate all the help. Thank you developers.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review. Happy to assist, feel free to get in touch if you ever need further assistance or have any questions!

5 / 5 Share

Oct. 10, 2019

This is a good app. And I like the options it gives on where I want the notification button. That, and also a few other customizations that I was able to get it. Good experience overall, setting it on my store

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback and review. We are happy to assist! If you ever need anything in the future just get in touch with us again!

5 / 5 Share

Oct. 9, 2019

I agree with all the good reviews below. Its a very good app. And great support team. I also love the fact that it gels with my store theme very well and looks good overall

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review! Happy to help, if you ever have any questions or want us to look at the styling, just get in touch.

5 / 5 Share

Oct. 9, 2019

This is a great app, in helping me re-capture sales that I might have otherwise lost. And, I also like the fact that it helps me identify which products to order from my supplier sooner, and by how much. Love it!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2019

After very long, I found a notification tool that was simple, not expensive, and easy to install. Thank you for bringing a notification tool within the reach of small merhants!

Store

NBoxx

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review and feedback, glad we could help out. If you ever have any questions or suggestions, get in touch!

5 / 5 Share

Oct. 3, 2019

Amazing support and great app! I installed on a new theme and Back in Stock set-up a custom button for me. Can't wait to start seeing sales from my back in stock emails.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2019

I need to say this here - Ive never had a better customer service experience in my life. I am not a techy, and needed a lot of guidance to install this app, and make it work with my other running apps. The team was very prompt and walked me step by step. Impressed!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review! Happy to help - if you ever need anything further in the future, just get in touch!

4 / 5 Share

Oct. 2, 2019

The app is great. We do have an issue where the app creates accounts in Shopify with the collected email address but no First and Last name which is causing issues with a Celigo/Netsuite sync due to those being required field to sync. Developers seem to have no intentions on helping out with this situation. Take it or leave it. Otherwise our customers do appreciate the capability.

Using app

Over 1 year

Total reviews

8

Average rating

4.3

5 / 5 Share

Oct. 1, 2019

I like that it takes care of letting my customers know when a product is available again without me having to do anything on my end.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0