Back in Stock: Restock Alerts
Notifies your customers with Back in Stock notifications
Rating
4.8
feedback
859
chart
#1,605
All reviews
Rating Breakdown
Review RSS Feed
Sept. 27, 2019
Very impressed with the customer service of this app. I am excited to see how much this helps us with ordering quantities! :)
Thank you for your feedback and review. We are happy to help if you ever need anything in the future!
Aug. 27, 2019
Brilliant ... keeps us updated with what people are wanting, so have confidence to produce more stock. The auto generated form is so helpful. thank you.
Thank you for your review and feedback! Great to hear everything is working out, if you ever need anything in the future just get in touch!
Aug. 9, 2019
We love this app! The only thing we wish we could change is using it as a coming soon option also and change the wording to say Coming Soon instead of Sold Out. Other than that this app is perfect and has done a great job for us!!
This is awesome feedback. Back in Stock can be used in a "coming soon" or a "sold out", but sounds like you want the ability to do this at the product level. Duly noted! Your feedback helps us make our app better :)
July 26, 2019
We have started utilizing Back In Stock app for all of our "Coming Soon" products to gather what the interest is for any product we want to release. This app has made us a ton of money and I would highly recommend it for any e-commerce store!
Awesome! This is a great way to gauge demand for an upcoming launch. Glad you guys are using the app in creative ways :)
July 13, 2019
Back in stock totally pays for itself and works great! Highly recommend if you're looking for a way to notify customers when an item they want is back in stock.
Thank you for your review and feedback, great to hear everything is working and on track. If you ever have any issues, questions or suggestions just let us know on [email protected].
Jan. 30, 2022
Great app, it just works and converts sales. And the customer service is top notch. we received a fast response for a custom request that was completed asap - Rogue Rider Industries
Cheers for the review! If you have a Mailing list for your store you can also add one of our ‘App integrations’ this will let your customers sign-up for your mailing list while signing up for a notification! If you have any questions or problems, just reach out to [email protected]!
Feb. 16, 2024
This app has been a real time saver. It saves me from manually contacting customers to let them know a desired item is available AND it lets me know how many requests I have for each item, so I know what to make first.
Thank you for your review. Don’t forget that you can also set a Delivery Policy to limit how many notifications are sent depending on the inventory count of the product. This is great for limiting how many notifications are sent and really driving the conversion value as much as possible by limiting any lost notifications. Ever need anything just send us a line on [email protected].
July 9, 2019
This app works great for me. Customers are able to sign up for email notifications for products that are sold out in their size and I get good data on what my customers are in need of.
July 7, 2019
Back in stock notification doesn't work. They ask you to contact support to fix it. They don't even give you a contact form. You have to open up your email client, ask for help, and wait. And also, charging $19/MONTH for software that collects an email and sends a notification is highway robbery. There are more affordable alternatives that work better than this
Hello and thank you for your feedback. We actually offer a contact link within the Back in Stock dashboard (‘Help and Support’ -> ‘Contact Support’) at the top of every page. We’re standing by to help. I confirm our app works (99.9% uptime). In rare occasions the app doesn’t render perfectly with a particular theme (maybe this is what you meant?), in which case simply contacting our support team would have solved this for you very quickly. We believe our pricing to be competitive, but offer a 30 day trial so shops can decide if it’s right for them. Please feel free to reach out if you have any additional concerns: [email protected] Kind regards, The Back in Stock Team
June 6, 2019
We've been using Back in Stock for 4+ years and have never had a single issue. It's an important part of our customer service. Every time we add a product back into inventory we see a huge uptick in sales thanks to this app. We also use it to drive excitement over new products before they launch.
May 24, 2019
Great app! Easy to use and very valuable if you restock items. Highly recommend it for anyone that sells out of things quickly.
May 21, 2019
Big fans of the creators of this app. Firstly, it's a really handy app, and the design and functionality is great. Secondly, they responded to an issue we were having by getting their developers to make a change in a really quick turn-around. Thanks!
May 13, 2019
Costs to much for the service provided and not making us much or any money at all. Disappointed in the months we have spend so much money for it.
Hello, Thank you for reaching out and your feedback. We would be happy to go over any problems or issues you had to see if we can remedy a solution - we tried sending you an email on May 15th but have not received a reply - if you can contact us on [email protected] we would be happy to assist further.
May 6, 2019
Wirklich eine tolle App. Der Service ist der Wahnsinn. Antworten immer schnell und unkompliziert. Wirklich super.
May 1, 2019
I am generally very happy with how this app works, the only thing I can think of as a problem is that it does not show the "Email me .. " box when you look at a product in "Quick View"
June 24, 2021
essential for managing our ever-changing stock situation- also great for forecasting demand for items! Would be overwhelmed with email if we didn’t have it!!
April 19, 2019
We love this app. There have been many conversions from our back-in-stock notifications. Thank you!
April 17, 2019
We love this app! Simple to install and maintain. Gives us accurate info on what customers want that we are out of stock of. Automatically sends interested customers email when we are back in stock of items! Thanks Team!
April 16, 2019
Back in Stock is a very important and successful app for us. It generates a lot of revenue that would otherwise be lost
April 12, 2019
Great app, even better customer service! I had a couple of requests for the placement of the notification button on my store across different views (phone, tablet, desktop) and the team here quickly and effectively made the changes to match my store's design aesthetic and requirements.