Back in Stock: Restock Alerts
Notifies your customers with Back in Stock notifications
Rating
4.8
feedback
860
chart
#1,605
All reviews
Rating Breakdown
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March 6, 2019
The application, unfortunately, was not a great fit for us. It kept sending out false restock notification notices to our customers and caused a lot of confusion and inconvenience. When we reached out to customer service, they said there was nothing wrong but our stock was at zero yet the emails kept seeming to go out. It was really unfortunate they were not willing or unable to further assist on a glitch on their app.
Thank you for your feedback and review. We have sent a follow-up email to check-in and see if we can assist further - as last we heard back you have were in contact with Shopify and your Theme Developer to resolve the issue as their could have been an external cause. If we can be of further assistance we would be happy to help. Kind regards, The Back in Stock Team
Feb. 22, 2019
Very helpful and easy to use app. Customer support is also very fast. I think this a very important feature to add to your e-commerce store especially if you work with a rather small inventory.
Feb. 13, 2019
Perfect app for collecting emails when products go out of stock or when they are on the way. The team at Back In Stock responds quickly to questions and has been friendly/efficient when helping implement customization aspects to our site.
Jan. 30, 2019
I was looking at some different back in stock apps and this one was last on my list because of the price. Although, the massive amount of 5 star reviews compared to the other apps was note worthy. After trying some of the other apps and finding them to be dysfunctional with slow customer support and unsavory-looking email notifications, I found myself installing Back in Stock by Back in Stock. I can see why they have so many 5 Star reviews. The user interface is simple, easy to understand and use. The email notifications are prompt, well designed and customizable. I had an issue with the "add to cart" button on my product pages and after reaching out to support, they quickly responded (turns out it was not related to the app at all). I then learned they could do away with the floating tab and add an "email me when available" button, instead, which was preferable and awesome! Really love this app :)
Jan. 17, 2019
Bad. Does not support Shopify locations. Why would you not keep your app up to date with Shopify.
Hello, Just wanted to let you know that support for Shopify Locations is now available for Back in Stock. Cheers, The Back in Stock Team
Dec. 18, 2018
PERFECT :) We have tried several other app with "back in stock" functions. All saying that they are "fully customizable", but not really working for non-programmers like us. This app is much easier to setup that all the other app we have tried. The app also allows to not send e-mail automatically, which was very useful to us in beginning while testing the app. 5+ stars from us!
Nov. 11, 2018
I can't speak highly enough about the effectiveness and ease of set up of this app. Further, I wanted a tweak and James went to the trouble to get it made for us quickly and effectively. This App is worth its weight in gold...
Oct. 16, 2018
could not fault it one bit. Perfect functionality, easy to customise, simple to use and amazing customer service. James helped me customise the back in stock button for my theme within hours, no questions asked... no extra charges. Over the moon!
Sept. 26, 2018
We've used similar applications (some which are tied to expensive email service providers) but this one was by far the best that we've come across. 5 stars for functionality, documentation and customer support.
Sept. 25, 2018
Good app when it works - we are paying for three subscriptions and they have all stopped working, I have tried to contact support multiple times with no response. Super frustrating.
Sept. 10, 2018
The app's amazing. Easy to use and integrate with my shop's team. And the team behind had been incredibly responsive (shoutout to James) helpful and patient with my requests.
Sept. 5, 2018
Just started working with the Back in Stock app and it's been a dream so far. So simple to install even I managed it on my own ( and I'm not technical at all). Also the team have been so helpful and responsive when I've had questions. A fantastic experience and something that I can already see being very helpful for my business.
Aug. 15, 2018
I finally activated the notices that Back in Stock collected while I re-engineered and manufactured my best seller: the Ballerina www.Romboxt.com. I needed some support along the way. James was quick to respond and helped to clear up my questions and make sure the App would work as needed. I recommend this App and will use it again if needed.
Aug. 2, 2018
A must have, one of the better apps out there that actually work ! seamless and easy integration, great for small business to know what exactly needs restocking
July 11, 2018
We've been using this app for a while now. It works exactly as advertised, and we're very satisfied!
April 18, 2018
We've been using this app for a while now. On our previous theme, Matt helped me customize the app in a way to be exactly how I wanted it on the page. A year later, we just changed to a new theme and James has been really friendly and patient with me to once again tweak the app. This time just with css because it integrated flawlessly with the the functionality of the theme (Venue). We have a separate wholesale site and we use this app on that site as well. Now we don't lose customers when a product is out of stock. When we update our inventory quantity, the emails magically go out and we can track the sales. Thanks again. Highly recommend.
April 1, 2018
Love it, easy to use! It's generated a nice number of orders. See it in action: www.madsportsstuff.com