All reviews

Rating Breakdown

  • 5
    93% (798 ratings)
  • 4
    4% (36 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 96% (830)
Review RSS Feed Review RSS Feed

4 / 5 Share

May 1, 2019

I am generally very happy with how this app works, the only thing I can think of as a problem is that it does not show the "Email me .. " box when you look at a product in "Quick View"

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

June 24, 2021

essential for managing our ever-changing stock situation- also great for forecasting demand for items! Would be overwhelmed with email if we didn’t have it!!

Using app

About 5 years

Total reviews

12

Average rating

4.9

5 / 5 Share

April 19, 2019

We love this app. There have been many conversions from our back-in-stock notifications. Thank you!

Using app

About 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 17, 2019

We love this app! Simple to install and maintain. Gives us accurate info on what customers want that we are out of stock of. Automatically sends interested customers email when we are back in stock of items! Thanks Team!

Using app

Almost 3 years

Total reviews

10

Average rating

4.9

5 / 5 Share

April 16, 2019

Back in Stock is a very important and successful app for us. It generates a lot of revenue that would otherwise be lost

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2019

Great app, even better customer service! I had a couple of requests for the placement of the notification button on my store across different views (phone, tablet, desktop) and the team here quickly and effectively made the changes to match my store's design aesthetic and requirements.

Using app

2 days

Total reviews

3

Average rating

5.0

1 / 5 Share

March 6, 2019

The application, unfortunately, was not a great fit for us. It kept sending out false restock notification notices to our customers and caused a lot of confusion and inconvenience. When we reached out to customer service, they said there was nothing wrong but our stock was at zero yet the emails kept seeming to go out. It was really unfortunate they were not willing or unable to further assist on a glitch on their app.

Using app

9 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your feedback and review. We have sent a follow-up email to check-in and see if we can assist further - as last we heard back you have were in contact with Shopify and your Theme Developer to resolve the issue as their could have been an external cause. If we can be of further assistance we would be happy to help. Kind regards, The Back in Stock Team

5 / 5 Share

Feb. 22, 2019

Very helpful and easy to use app. Customer support is also very fast. I think this a very important feature to add to your e-commerce store especially if you work with a rather small inventory.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 13, 2019

Perfect app for collecting emails when products go out of stock or when they are on the way. The team at Back In Stock responds quickly to questions and has been friendly/efficient when helping implement customization aspects to our site.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

1 / 5 Share

Jan. 17, 2019

Bad. Does not support Shopify locations. Why would you not keep your app up to date with Shopify.

Using app

About 1 hour

Total reviews

21

Average rating

3.5

Developer Reply

Hello, Just wanted to let you know that support for Shopify Locations is now available for Back in Stock. Cheers, The Back in Stock Team

5 / 5 Share

Dec. 18, 2018

PERFECT :) We have tried several other app with "back in stock" functions. All saying that they are "fully customizable", but not really working for non-programmers like us. This app is much easier to setup that all the other app we have tried. The app also allows to not send e-mail automatically, which was very useful to us in beginning while testing the app. 5+ stars from us!

Using app

About 1 hour

Total reviews

3

Average rating

3.7

2 / 5 Share

Sept. 25, 2018

Good app when it works - we are paying for three subscriptions and they have all stopped working, I have tried to contact support multiple times with no response. Super frustrating.

Using app

7 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Sept. 10, 2018

The app's amazing. Easy to use and integrate with my shop's team. And the team behind had been incredibly responsive (shoutout to James) helpful and patient with my requests.

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 5, 2018

Just started working with the Back in Stock app and it's been a dream so far. So simple to install even I managed it on my own ( and I'm not technical at all). Also the team have been so helpful and responsive when I've had questions. A fantastic experience and something that I can already see being very helpful for my business.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2018

A must have, one of the better apps out there that actually work ! seamless and easy integration, great for small business to know what exactly needs restocking

Using app

Over 1 year

Total reviews

16

Average rating

4.4

5 / 5 Share

May 3, 2018

Support has been great and the product works just as advertised!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2018

Love it, easy to use! It's generated a nice number of orders. See it in action: www.madsportsstuff.com

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 1, 2018

App is working as expected with minimal setup. Matt from Back in Stock took care of everything quickly and efficiently. Looking forward to watching sales come in when the products are back in stock!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2018

Amazing tool, easy to use, and the best of all is the SUPPORT! If I had any questions, little changes, or anything they answered within a few hours and were so nice and helpful! Love this product and recommend to EVERYONE

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

Very valuable app for us and for the customers. They get fast reminder, we get sale. We use it also to order production and look at what products customers want. Can't live without - must have app!

Using app

Almost 3 years

Total reviews

3

Average rating

2.3