All reviews

Rating Breakdown

  • 5
    90% (557 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    6% (36 ratings)

Reviews with Text

  • 100% (613)
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5 / 5 Share

Jan. 14, 2022

I appreciated the onboarding call and I feel some peace of mind knowing I'll have backups of my site in the event that anything ever happens!

Store

Thicket

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

I like the fact that our store is being backed up and that I get the weekly report as confirmation. One less thing to be concerned about. So far so good!

Store

ARVO

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

I've had a great experience using Rewind so far! It's nice to know that if something goes wrong with our site all of our info is backed up somewhere.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

We've just started using REWIND Backups. Already got me out of a little pickle, so very happy. The main thing is peace of mind.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

Installed Rewind on two of our sites and can now sleep at night. Although I haven't had a reason (thankfully) to restore anything yet, I do see in the feature set that I can easily do so should I need to. (I did do a little test to make sure, hence the 5 stars). Support team is also very responsive and knowledgeable. Highly recommend if you need peace of mind.

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

Our experience with Rewind has been fantastic! It's easy to install, the dashboard is very user-friendly and restoring is quite painless. We sleep easier at night knowing that most of our store data is securely backed up in the cloud - we can confidently work on our theme knowing that any accidental changes can quickly be recovered. The customer service team is friendly and is always quick to respond. We highly recommend this app! Thank you Rewind!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2021

I imported and wrote over 450 products which brought them back to draft stage! Logan helped me with my first Rewind experience (which ended up being quite simple) but I appreciated her patience and staying with me on chat until the process was complete. I got all my products back in their original form. This app is essential.

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear we were there to help out when you needed Rewind! Logan is definitely an all-star.

5 / 5 Share

Oct. 5, 2021

Actually since we installed the app, we did not have to backup our shop. But having the app gives us more trust and less worries about what happens if...

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Happy to hear you've got peace of mind!

5 / 5 Share

Nov. 30, 2021

Absolutely essential, and a no-brainer. Also, huge thanks to Igor who was fantastic! Useful for not only back-ups, but also for seeing historic content for reployment - and, likewise, seeing when changes happened / when something got added that shouldn't have done!

Using app

2 months

Total reviews

14

Average rating

4.9

Developer Reply

Couldn't have said it better ourselves ;) thank you! (and we made sure to let Igor know about your shout-out)

5 / 5 Share

Sept. 27, 2021

Amazing customer support!! Such an important app to have for your business and you don't have to do anything after set up!

Using app

3 months

Total reviews

3

Average rating

4.0

Developer Reply

Thanks a lot!

5 / 5 Share

Sept. 19, 2021

Very easy to use and very simple interface. Love this! The app you hope you never have to use! Set up is seamless and you can access your regular backups whenever. from withgear

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear it – thank you!

5 / 5 Share

Sept. 16, 2021

Does exactly what it says it will do. Very happy with my experience. Happy to have peace of mind that if something goes wrong we are covered.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

🙌 thank you!

5 / 5 Share

Sept. 8, 2021

The account managers are incredibly helpful and super quick at replying! Integrating the app with a new store was quick and easy.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

thank you!

1 / 5 Share

Sept. 4, 2021

I have restored plenty of time, but nothing happened, and the customer service always not there to help.

Using app

About 11 hours

Total reviews

4

Average rating

4.0

Developer Reply

Hi There, We have noticed that you posted this review on the same day you installed Rewind Backups. It is not possible to restore to a point in time before Rewind was installed. When you install Rewind, we start to save versions of your data. At any point in the future, you can go back to one of our saved versions. Unfortunately, you can not go back further than your install date. We hope our coverage is helpful to you moving forward, Maura Woodman Product Manager, Rewind

5 / 5 Share

Sept. 3, 2021

Absolutely love this app. We lost a bunch of blog posts a few months back, because of users error of one of our employees, we thought we could restore them using Shopify and when we realized we couldn't, and that the same thing could happen - we installed Rewind. And now I sleep easy at night!

Using app

6 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

I've implemented it to our store, had a few questions about it, and their support team sent me an email before I reached out to them asking if they would like a quick walk through of the app. All my questions were answered and was overall satisfied. Thank you Aditya!

Store

TINTO

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

Rewind was recommended to me by my agency because if you didn't know backing up the data in your store is a merchant's responsibility. Still, I did my own research because the privacy and security of my store and customer data are critical to my business. Rewind is the only certified backup app and the only one I trust to store it securely. Their 7-day customer support team is another big plus as let's face it, data loss is never going to happen at a convenient time!

Store

Mensuas

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

We are very happy to find this app. This gave us assurance that all of our hard work in building our gingersnaps.com.ph will be secured and protected.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

We're glad you found us!

5 / 5 Share

July 30, 2021

Been using the app for a few months and have found it really useful. I've used it to restore my theme when I accidentally installed another app the broke it. And I've used it a few times to restore products. works well.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad that we were able to help recover your theme after another App broke it – this is something that happens way more than most store owners would think. We see it all the time!

5 / 5 Share

Aug. 27, 2021

AWESOME! Yes, it happened, something I moved on the code (?) destroyed like half my descriptions, thanks to Rewind I was able to recover the lost work in just a few clicks!!!!! For a very reasonable price, it is a lot of peace of mind!

Using app

About 1 month

Total reviews

18

Average rating

4.6

Developer Reply

Great to hear we were already able to help you out!