All reviews

Rating Breakdown

  • 5
    91% (558 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    5% (32 ratings)

Reviews with Text

  • 100% (610)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 27, 2022

It gives us peace of mind knowing that our website is regularly backed up. Very easy to use and the team is responsive with any questions.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2022

I sleep at night because I know if someone hacks my store or my computer blows up, I have a record of all my data from my store. It's the cheapest insurance I have ever bought! In addition, their online chat support is fantastic. Noah helped me today migrate my account from Big Comm to Shopify and she was perfect.

Using app

14 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2022

Easy to set up (its done for you) and monitor that backups are completed. The support team are available to offer advice which is great.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2022

Great service & support. I highly recommend Rewind to manage store backups, and their customer service team is fantastic!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 10, 2022

This app is a lifesaver. I was having trouble understanding something and the customer service from Noah was extremely helpful, helped me get my head around the issue within minutes. Wouldn't hesitate to recommend Rewind Backups - thanks so much!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 8, 2022

Five shiney gold starts to REWIND for saving my rear and web site. I've been using Rewind since I moved our website to Shopify just because I knew that some day it was going to be needed. (15 years in IT taught me that one.) So three years slip by and the back ups just happen without anyone giving it a thought . . . until whammy. My carefully edited CVS file import went crazy and placed all kinds of ANSI II funky charcters all over my wonderfully written product descriptions when I imported ALL my products with new pricing! ouch . . . took me a day to realize how big a problem I had. And then I remembered . . REWIND has my back. It was painless to back up 2 days on my product information and have it restored via Rewind. Now I'm back at updating my pricing with corrected csv files and all is well. Heavy sigh and 5 stars.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2022

literally just saved 2 years work. I need to hug someone. Thank Thank Thank Thank you.....I really recommend

Using app

Almost 3 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 31, 2022

Feels nice to have the security of the Rewind Backup app. We weren't originally aware that Shopify backed up our information, but were unable to provide us with any information if our site went down, so it's good to know this in place, not only to fix any major issues, but also revert some smaller mishaps.

Store

Sneak

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

Great customer support! I had to have an export of my old website created and listed the email containing the export, it hardly took anytime at all for them to send it to me again. So grateful

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

It was a great experience, Igor was very helpful through out the whole process. and now we can sleep at night with peace of mind of no matter what our store is protected.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

We have been using Rewind for over 3 years now across a portfolio of 5x Shopify stores. The product is great, with our favourite feature being the ability to go back in time and see when changes were made to product listings. What's more is that the team actually approached us to offer us a better/cheaper plan due to the number of stores we have. Great custom centric service!

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

I appreciated the onboarding call and I feel some peace of mind knowing I'll have backups of my site in the event that anything ever happens!

Store

Thicket

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

I like the fact that our store is being backed up and that I get the weekly report as confirmation. One less thing to be concerned about. So far so good!

Store

ARVO

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

I've had a great experience using Rewind so far! It's nice to know that if something goes wrong with our site all of our info is backed up somewhere.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

We've just started using REWIND Backups. Already got me out of a little pickle, so very happy. The main thing is peace of mind.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

Installed Rewind on two of our sites and can now sleep at night. Although I haven't had a reason (thankfully) to restore anything yet, I do see in the feature set that I can easily do so should I need to. (I did do a little test to make sure, hence the 5 stars). Support team is also very responsive and knowledgeable. Highly recommend if you need peace of mind.

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

Our experience with Rewind has been fantastic! It's easy to install, the dashboard is very user-friendly and restoring is quite painless. We sleep easier at night knowing that most of our store data is securely backed up in the cloud - we can confidently work on our theme knowing that any accidental changes can quickly be recovered. The customer service team is friendly and is always quick to respond. We highly recommend this app! Thank you Rewind!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2021

I imported and wrote over 450 products which brought them back to draft stage! Logan helped me with my first Rewind experience (which ended up being quite simple) but I appreciated her patience and staying with me on chat until the process was complete. I got all my products back in their original form. This app is essential.

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

So glad to hear we were there to help out when you needed Rewind! Logan is definitely an all-star.

5 / 5 Share

Oct. 5, 2021

Actually since we installed the app, we did not have to backup our shop. But having the app gives us more trust and less worries about what happens if...

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Happy to hear you've got peace of mind!

5 / 5 Share

Nov. 30, 2021

Absolutely essential, and a no-brainer. Also, huge thanks to Igor who was fantastic! Useful for not only back-ups, but also for seeing historic content for reployment - and, likewise, seeing when changes happened / when something got added that shouldn't have done!

Using app

2 months

Total reviews

14

Average rating

4.9

Developer Reply

Couldn't have said it better ourselves ;) thank you! (and we made sure to let Igor know about your shout-out)