Rewind Backups
Maximize your store uptime with automated backup and restore.
Rating
4.2
feedback
613
chart
#53
All reviews
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July 25, 2022
Rewind helps me stay confident when I add freelance developers to work on my site. Super easy to use.
July 20, 2022
Amazing app, great support, best rating !! Finally feeling my data are safe :) Even 2 eshops with same products in different languages could be backuped at one place...
June 27, 2022
Alyssa in customer support was super speedy in replying to me and clarifying a billing question I had. I appreciate her quick and cheerful response. Great way to start the week!
June 24, 2022
Easy to setup and works in the background. Would love for them to add a backup for Stocky app too that is owned by Shopify.
June 16, 2022
Great customer service. Always there to help and very dependable service that we rely on to backup our full website.
June 14, 2022
Seems overpriced and unnecessary... until you need it This app has saved us so many times at this point. Its like website/ecom insurance just in case your team breaks something and takes everything down.
June 12, 2022
We pay monthly fees and no backups are made. Support does not give us an answer. We recommend using another app. Pagamos cuotas mensuales y no se hacen copias de seguridad. El soporte no nos da una respuesta. Te recomendamos que utilices otra aplicación. Wir zahlen monatlich Gebühren und es werden keine Sicherungen vorgenommen. Der Support gibt uns keine Antwort. Wir empfehlen ein anderes App zu verwenden.
Using app
11 months
Total reviews
3
Average rating
1.0
Hi Julia, Thank you for choosing Rewind to backup your store. We’re happy you were able to resolve this issue with Logan from our Support Team. It looks like with Logan’s assistance you were able to access your Rewind Vault where all of your historical Shopify store data (since the first day you installed Rewind) is securely stored. We kindly ask our customers to get in touch with our team at [email protected] with any issues prior to leaving a review. We have a dedicated Support Team available 7 days a week to troubleshoot, help restore data or access your backups, and answer any questions you may have.
June 9, 2022
So a freelancer put a grenade in a product bulk upload CSV to my shopify store and destroyed over 6000 SKUs. The lovely Logan from Rewind chat support helped dampen the ensuing panic attack and within 5 minutes my entire store was back to normal. This would've cost me £1,500 to repair, so rewind has paid for itself MANY times over. Get rewind or get tested.
June 9, 2022
Works as promised! Support was good and installation fast. Have not yet had the need to use it luckily, so can't tell how that works.
May 9, 2023
Super company and service. Great peace of mind knowing we can 'rewind' any and all mistakes in the future. 2023 update.... We have worked with Rewind for some time now and their support is super. They respond quickly and are willing to work with all requests. 100% recommend for peace of mind and ease of use.
June 1, 2022
Stellar support. Great app to have on the store. Installed it in the first place for the peace of mind. Then you only really understand how good it is when you actually need it.
May 30, 2022
Rewind has been great as we started having external contractors working on the site. Super easy to set up and customer service is fast and friendly. Recommend!
May 26, 2022
I spoke to 2 members of the team over a few days period, fantastic support both times, provided me with a fantastic insight above and beyond my questions, and helped me rewind my site back to health! Thanks again, would totally recommend!
May 25, 2022
Rewind is invaluable when you have a team of folks working on your site. We have had a few accidental deletions of content, and Rewind has been able to quickly recover blogs and products, saving countless hours in content creation and frustration. It is one of those things you don't need until you 100% really need it right now and it is too late. So do yourself a favour and get it setup.
Using app
About 3 years
Total reviews
11
Average rating
4.2
May 19, 2022
The product is exceptionally easy to use and it gives you peace of mind. All questions are answered promptly. We are happy to have this up and running.
May 5, 2022
Great customer support! Easy to set up too. I like that the plans scale in price and that the backups are in 'realtime'.
May 2, 2022
Happily using this app for 5 Shopify stores. Shout out to Logan from customer support, wonderful experience working with them!
April 21, 2022
I used this app to back our entire Shopify site after is was recommended to us. Super easy to install with an easy 1/2 hour zoom call - super efficient. Should have done it a lot sooner...
April 18, 2022
After a big mistake by a 3rd party that messed up a lot of our back end, we were about to commit hundreds of hours of work to repair the damage but then I remembered we had Rewind installed. Fixed everything with a click of a button and I couldn't have been more grateful and relieved. Since then, we've made sure it's installed on our other stores and support has been great too!
April 13, 2022
Rewind is a MUST HAVE for shopify and Big Commerce. We recently moved to Shopify and have used it on both platforms. When we moved over to Shopify we made some changes to our tags and the whole shopping site went down. We restored it all in minutes with Rewind!! It's a must! Diane Inspiranza Designs