Rewind Backups
Back Up & Restore Shopify Data Instantly – Rewind App
Rating
4.4
feedback
607
chart
#41
All reviews
Review RSS Feed
Sept. 23, 2022
This app was recommended by our website development team. We've put a lot of time and resources into building our site. Rewind gives us back up for the things that matter. Their support team recently helped us make changes to our Rewind account. They were professional and quick to respond. Our issue needed follow up and I heard from them the next morning.
Sept. 16, 2022
Rewind give peace of mind securing our data and photos while running in the background. Alyssa in customer support was very helpful with any questions we had.
Sept. 8, 2022
I haven't had a chance to use the app (thankfully) but after crashing our site and losing all product descriptions, HS codes, weights, etc once in the past, Rewind provides valuable peace of mind. The onboarding team has been very helpful.
Sept. 7, 2022
I love the peace of mind this app provides. It just runs in the background without me having to do anything. I almost forgot I had it. Yesterday was the first time when I actually needed the app for help. I accidentally deleted a product and was about to panic but then I remember I had Rewind Backups installed. With just a few simple clicks I was able to restore the deleted product within seconds and it was exactly like how it was before. This app is such a lifesaver and it’s well worth the cost. All Shopify stores should have it installed.
Aug. 30, 2022
This app has saved our butts a few times with some bad missorted product uploads that removed all images on products except the first one. A quick Restore from Rewind and all was well. This peace of mind is worth the monthly cost.
Aug. 17, 2022
Rewind has been great and taken the stress off of our plate of losing data or running into an issue with our website. Alyssa from Rewind has also been great to work with.
Aug. 9, 2022
We have used Rewind backups for three of our websites for 2+ years. Their support has been phenomenal, and while we have rarely had to use any of its features or backups, having the data preserved is essential for our business. Thank you!
July 29, 2022
It's great having peace of mind that our information is backed up and safe. The support from the Rewind team has also been excellent!
July 25, 2022
Rewind helps me stay confident when I add freelance developers to work on my site. Super easy to use.
July 20, 2022
Amazing app, great support, best rating !! Finally feeling my data are safe :) Even 2 eshops with same products in different languages could be backuped at one place...
June 27, 2022
Alyssa in customer support was super speedy in replying to me and clarifying a billing question I had. I appreciate her quick and cheerful response. Great way to start the week!
June 24, 2022
Easy to setup and works in the background. Would love for them to add a backup for Stocky app too that is owned by Shopify.
June 16, 2022
Great customer service. Always there to help and very dependable service that we rely on to backup our full website.
June 14, 2022
Seems overpriced and unnecessary... until you need it This app has saved us so many times at this point. Its like website/ecom insurance just in case your team breaks something and takes everything down.
June 12, 2022
We pay monthly fees and no backups are made. Support does not give us an answer. We recommend using another app. Pagamos cuotas mensuales y no se hacen copias de seguridad. El soporte no nos da una respuesta. Te recomendamos que utilices otra aplicación. Wir zahlen monatlich Gebühren und es werden keine Sicherungen vorgenommen. Der Support gibt uns keine Antwort. Wir empfehlen ein anderes App zu verwenden.
Using app
11 months
Total reviews
3
Average rating
1.0
Hi Julia, Thank you for choosing Rewind to backup your store. We’re happy you were able to resolve this issue with Logan from our Support Team. It looks like with Logan’s assistance you were able to access your Rewind Vault where all of your historical Shopify store data (since the first day you installed Rewind) is securely stored. We kindly ask our customers to get in touch with our team at [email protected] with any issues prior to leaving a review. We have a dedicated Support Team available 7 days a week to troubleshoot, help restore data or access your backups, and answer any questions you may have.
June 9, 2022
So a freelancer put a grenade in a product bulk upload CSV to my shopify store and destroyed over 6000 SKUs. The lovely Logan from Rewind chat support helped dampen the ensuing panic attack and within 5 minutes my entire store was back to normal. This would've cost me £1,500 to repair, so rewind has paid for itself MANY times over. Get rewind or get tested.
June 9, 2022
Works as promised! Support was good and installation fast. Have not yet had the need to use it luckily, so can't tell how that works.
May 9, 2023
Super company and service. Great peace of mind knowing we can 'rewind' any and all mistakes in the future. 2023 update.... We have worked with Rewind for some time now and their support is super. They respond quickly and are willing to work with all requests. 100% recommend for peace of mind and ease of use.
June 1, 2022
Stellar support. Great app to have on the store. Installed it in the first place for the peace of mind. Then you only really understand how good it is when you actually need it.