Rewind Backups
Maximize your store uptime with automated backup and restore.
Rating
4.2
feedback
613
chart
#53
All reviews
Review RSS Feed
March 7, 2023
We have been very happy with this app. Feels good to know that everything is safe for a worst case scenario. Great support and customer service!
March 1, 2023
Great piece of mind and backs up seamlessly. Metafields backup is a game changer. Saves us from having to schedule constant exports etc.
Feb. 28, 2023
It is an excellent insurance policy and a time saver for any issues. Get it and sleep better at night.
Using app
Over 2 years
Total reviews
5
Average rating
5.0
Feb. 27, 2023
so much better than the free back up in shopify. easy to use, hopefully i will not need to use it, but if i do i will get back up and running as fast as possible.
Feb. 27, 2023
Rewind Backups has saved me a couple of times when changes were made that shouldn't have been made. Saved countless hours.
Feb. 27, 2023
Very happy with Rewind, it is a great service for an incredibly important aspect of the business. I would recommend anyone with a Shopify store to install Rewind Backups just in case something bad happens and you need a backup.
Feb. 10, 2023
Good service saved me once from losing everything which was very nice and reassuring. Good service in getting me back up on feet ASAP
Dec. 27, 2022
It's a pretty good app. It's nice to have a back up just in case. I don't have that much to say about it but overall 10 out of 10.
Dec. 26, 2022
Amazing app and amazing support. A must have for any Shopify store. This app reverted some errors caused by a bad CSV file upload
Nov. 17, 2022
Shelby was very helpful and kind in assisting me with my questions regarding the app. Very quick as well!
Oct. 21, 2022
Excellente application pour avoir un back up de son site. Installation facile et rapports réguliers, je fais confiance.
Oct. 20, 2022
The restores don't work. I have had 1 major and 1 minor restore, and both failed. You can't get any answers quickly, and my issues never get resolved. I was never able to recover the deleted information in a restore.
Using app
Over 1 year
Total reviews
1
Average rating
1.0
Hi there, We are sorry to hear your restores did not work as you expected. We have been following the progress on your current ticket and are happy to say that both our Support and Development teams worked quickly and have gotten to the bottom of it! It looks like the Restore worked how it was meant to, but there appears to have been some confusion around Rewind functionality, and how the items originally appeared at the time(s) you chose to restore back to. Please be assured that we will always work with you to restore your data as quickly as we can and as accurately as we can. We kindly ask that you respond to our email or get in touch with our team at [email protected] as we would love to keep discussing this with you!
Sept. 23, 2022
This app was recommended by our website development team. We've put a lot of time and resources into building our site. Rewind gives us back up for the things that matter. Their support team recently helped us make changes to our Rewind account. They were professional and quick to respond. Our issue needed follow up and I heard from them the next morning.
Sept. 16, 2022
Rewind give peace of mind securing our data and photos while running in the background. Alyssa in customer support was very helpful with any questions we had.
Sept. 8, 2022
I haven't had a chance to use the app (thankfully) but after crashing our site and losing all product descriptions, HS codes, weights, etc once in the past, Rewind provides valuable peace of mind. The onboarding team has been very helpful.
Sept. 7, 2022
I love the peace of mind this app provides. It just runs in the background without me having to do anything. I almost forgot I had it. Yesterday was the first time when I actually needed the app for help. I accidentally deleted a product and was about to panic but then I remember I had Rewind Backups installed. With just a few simple clicks I was able to restore the deleted product within seconds and it was exactly like how it was before. This app is such a lifesaver and it’s well worth the cost. All Shopify stores should have it installed.
Aug. 30, 2022
This app has saved our butts a few times with some bad missorted product uploads that removed all images on products except the first one. A quick Restore from Rewind and all was well. This peace of mind is worth the monthly cost.
Aug. 17, 2022
Rewind has been great and taken the stress off of our plate of losing data or running into an issue with our website. Alyssa from Rewind has also been great to work with.
Aug. 9, 2022
We have used Rewind backups for three of our websites for 2+ years. Their support has been phenomenal, and while we have rarely had to use any of its features or backups, having the data preserved is essential for our business. Thank you!