All reviews

Rating Breakdown

  • 5
    91% (558 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    5% (32 ratings)

Reviews with Text

  • 100% (610)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 13, 2023

Good app for backups, "set it and forget it" functionality. Helpful team and easy dashboard to use!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2023

Great app! Does the job. Giving me peace of mind. Highly recommend this app for anyone looking to backup their Shopify site

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2023

The gold standard for backup apps for Shopify stores. Never have to worry about losing content. App automatically saves website. Service is quick and convenient.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

June 18, 2023

Feeling much more at ease knowing our 2 stores are backed up at all times. Great support team. Thank you!

Store

Piyama

Using app

Over 1 year

Total reviews

14

Average rating

5.0

5 / 5 Share

June 15, 2023

Rewind informed me that I was eligible for a smaller plan, something you don't see that often, great service!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2023

Had a small problem choosing my subscription, got in touch with their Live Support and Noah J promptly solved it. Kind and fast support team! Britney was also very kind and helped us solve a problem we had with our previous store. All in all, great support team!

Using app

26 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 12, 2023

Rewind is extremely easy to setup and use, they're support staff is incredibly quick to help when needed and go the extra mile to make sure that they have all of the necessary information from you to ensure proper business continuity.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2023

Very good service! the delay of answer to my email is very good. the team is nice. Thank a lot. Nv.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2023

Awesome app, very well designed and managed and so far 100% reliable. We've been using Rewind in two Shopify stores so far with another one on the way. We wouldn't want to miss it as it turns such an important task as creating regular backups of the entire store into a very easy process. We can highly recommend Rewind to any merchant. Make sure you have it way before you ever need it!

Using app

6 months

Total reviews

25

Average rating

5.0

5 / 5 Share

June 5, 2023

Rewind Backups Support team is quick, efficient and effective. They kept on informing me until a solution was found. This is what I call "a perfect service".

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2023

The Rewind Support team is very effective. I would really suggest you to use this app for your Shopify Store.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 30, 2023

Great service and support. Always important to have a backup! I highly suggest working with Brittney to accomplish what you need.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

Great customer service. Was having some trouble getting going with the service because my migration made their system believe my store was doing more orders than actual. Brittney got me squared away --all on a Sunday. Thanks so much.

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

May 25, 2023

Great customer service

Using app

Over 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

May 10, 2023

Customer Service is great and so helpful.

Using app

34 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

June 21, 2025

We absolutely love Rewind's automatic backups! Their 24/7 service gives us peace of mind that our website data is safe and secure. Highly recommend!

Using app

Almost 5 years

Total reviews

8

Average rating

5.0

5 / 5 Share

March 30, 2023

Effortless to install and setup. Fortunately haven't needed it yet! Had a small billing issue I contacted support and got nearly instant resolution.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 10, 2023

Really impressed by this app, it’s ease of use and peace of mind. Remember that Shopify doesn’t automatically back up your store! Hard recommend.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2023

These guys are great and so easy to deal with. I feel confident knowing that I have secure backup should I need to recover data or undo any theme updates.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 9, 2023

An excellent app that ensures some peace of mind while also providing a phenomenal customer service experience

Using app

About 4 years

Total reviews

6

Average rating

5.0