Rewind Backups

Brittney was fantastic helping us with our Backup. All sorted very quickly. Thank you

Great support from Brittney once again and the team at Rewind regarding our recent account modifications. Thank you

i uninstalled and im still being charged monthly

We got this to feel a sense of security in case anything ever happened to our store. However, the one time we need to actually use a backup, we find out that they don't actually backup metafields, despite it being listed on the pricing cards above. Metafields are crucial to our store. After talking with support, I understand that they've said that the Shopify API doesn't allow them to back this up. But then don't list it and have me feeling surprised when the backup isn't there.

If you have thousands of products, do not rely on this. Our store has thousands of products, I accidentally deleted some, so i used this app to restore all products to a date before I deleted the products. For some reason this app changed the assigned variant image for hundreds if not thousands of products to display the wrong image. I havent been able to check how many products this app has messed up. Update: in response to their response. I went back and forth with their support for a while, the end result was them telling me they could not reproduce the isssue, no fix.

Great service. Thank you Brittney.

I was ready to publish a batch of significant change to our Shopify theme on a Saturday afternoon, but didn't want to do it without some type of a backup/rollback protocol in place. I started to research Shopify backup software, and found glowing reviews of Rewind. But I had some technical questions as to whether it would fit our needs. I sent an email to customer support, and was shocked to get an answer within the hour on a Saturday! Brittney of Rewind was able to answer all of my questions, and offered to help with the setup process (which was so simple no help was required). I got Rewind installed and configured, and was able to confidently publish the theme changes with peace of mind that I could easily roll back if necessary. Thank you, Brittney, and thank you, Rewind!

Great product and customer support (Brittney) was very helpful in helping us make some changes to our paid plan.

Easy to use and very responsive customer service. Thank you Bianca!

Worth every penny for the peace of mind Rewind Backups provides. Easy to install, pricing is transparent and customer service is very helpful and quick to respond!

Solves a major problem - backing up reliably - and the team here is super-responsive. 5 Stars all-around.

Rewind app is an essential life saver for an ecommerce brand. All critical data in your Shopify store is backed up in case of errors, prevention is key. Big shoutout to Bianca & Brittney on customer support who were very responsive, informative and friendly. Also credit to the developer(s) who worked on restoring our key metafield data.

I have it since a few years. Never used it. But now I went over 1000 orders a month they want to x10 the price. It seems they want to get their piece. But I am fine keeping it at the 9 USD a month.

We are still in the early stages of using the Rewind App, so I cannot yet give a review for the app, but I can give a review for their excellent customer support and Brittney was extremely helpful. It was easy to get yourself started with Rewind. In a few months’ time I will be more than happy to give the Rewind Backups app a review.

We really love Rewind for backing up our Shopify store. It provides us with confidence that our information is stored, and runs on its own. We are really looking forward to the release of the integration with Monday.com! The sooner the better!

Rewind Protection Suite has been incredibly helpful for our website staging and backup system, the backup automatically started working right away with no issues. I was contacted by one of Rewinds employees, Igor, and he was happy to answer any questions that I had. He made the process much easier and was very kind. Thank you Igor!

Rewind app works very well in the background. Nice to know everything is backed up on a regular basis automatically. Company worked with me on a plan that fits my needs perfectly. Very responsive. Great company. Great service. Brittney is wonderful. Thanks. Steve.

Great app that has given me peace of mind. Also the support team are fantastic.

I am happy I have not needed to restore from Rewind Backups but I am confident, based on others reviews, it will be no problem. I like the insurance that my data will be there incase we need to recover all our data.