Mergify: Combine, Merge Orders
All reviews
Mergify is one of those small tools that just makes daily work easier. It catches a problem we used to handle manually, and now our team spends less time checking orders one by one.
Mergify has made order management much more efficient for our store. It helps us quickly identify customers who place multiple orders within a short time, making it easy to merge them before shipping. This has reduced duplicate shipments, saved on shipping costs, and improved our overall fulfillment process.
I like that it does not feel overcomplicated. We can merge orders manually when we want to check everything ourselves, and use suggestions when we want to move faster.
This app is great for those "oops, customer ordered again" moments. Instead of sending two packages to the same address, we can merge the orders and ship once. Very helpful.
Mergify has honestly helped us more than I expected. We get customers who place another order right after the first one, and before this app we would sometimes ship them separately without noticing. Now it is much easier to catch and combine them.
The automatic merge option is a big plus. Once we set up our rules, Mergify helped take a repetitive task off our plate. It is especially useful during busy periods when customers place multiple orders close together.
Mergify has cleaned up our shipping workflow. We like that we can control how the merged order is created and what happens to the original orders. It feels flexible without being complicated.
Great for saving time and shipping costs. Instead of creating separate labels for orders that can ship together, we use Mergify to merge them into one order. It is easy to use and gives us enough control to fit our workflow.
Exactly what we needed. We get a lot of repeat orders, especially during sales, and Mergify helps us combine them before fulfillment. The Smart Suggestions feature is especially helpful because it points us to orders we might not notice ourselves.
my experience was great I enjoyed it and learn alot about mergify, Mohammad was very helpful, understanding, and patient.. he deserve a 10 star for his excellent work..
Thanks so much to Mohammed for the amazing help, he really fixed my issue quickly!
bad
Sorry to hear your experience was bad. We weren’t able to identify the issue from the review alone, and we didn’t see any errors on our side. Mergify is designed for stores that need to merge eligible orders based on their settings, so if your workflow didn’t require merging (or the setup wasn’t aligned), it may not have been a good fit. We’ve reached out to help. Please reply so we can review your setup together, and if we resolve it, we’d appreciate it if you’d consider updating your review.
Works great for us! Make sure to enable the feature in Mergify → More Settings → Miscellaneous - that can allow it to see orders older than 60 days. Their support chat helped me with this and is very quick at responding! We use this app to merge orders from large pre-order collections. The only snag is international orders, which you may have to merge manually.
Great solution for order management. The automatic merge feature is efficient and reliable, helping us avoid duplicate shipments and streamline fulfillment.
I had an issue before and mergify was able to identify it quickly and help me.
We were drowning in multiple orders till Mergify came along. Smart Suggest is clutch, and Automerge just works Cuts our shipping hassle in half!
What I like most is how quick the setup was. No complicated steps — just install, adjust a couple of settings, and it starts merging orders right away. A great tool for busy stores.
Hello there, So glad to hear that! 🚀 We designed Mergify to be quick to set up and easy to run, especially for busy stores. Love knowing it started delivering value right away, thanks for the great feedback! 💪✨ Best, The Mergify support Team
This app works great to merge orders and when I had questions about functionality, the support team worked with me to better understand what was happening. My only desire would be for the documentation to be a little more clear, but other than that, no complaints.
Hello there, Thank you for your feedback! 🙌 We’re glad to hear Mergify is helping with your order merges and that our support team could assist you. We also appreciate your note about documentation. We’re always looking to improve and make things clearer for our users. Thanks again for sharing! 💪✨ Best, The Mergify support Team
Mergify has been a huge help for our store. We often get customers placing multiple orders, and this app makes it incredibly easy to combine them. The Smart Suggest list shows mergeable orders instantly , and the Automerge option handles everything automatically when the customer and address match . I love that merged orders don’t affect our inventory or sales analytics, which was a big concern before installing it . The ability to refund extra shipping and customize exactly how the new order is created is also super useful . Overall, a simple, reliable app that has reduced our shipping costs and cut down on manual work. Highly recommend!
Hello there, Wow, thank you for such a detailed review! 🙌 We’re thrilled to hear Mergify is helping streamline your orders, protect your inventory and analytics, and save on shipping costs. Knowing the Smart Suggestions and Automerge features are making your workflow easier means a lot to us. Your recommendation truly makes our day! 💪✨ Best, The Mergify support Team
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