Better Shipping

Aug. 19, 2016

I will never give this app less then 5star. I understand that this is a lot of work to download app and make it work, me too were having Soo many hickups with making it work but peter (admin person) was helping me with each step and now it is working with no problem. This app made my store and life Soo easy going. It is a Must have app.

Aug. 24, 2016

This guys are extremely take caring. I had an issue and was extremely angry with them but they work untiringly until solve and amend the error, they keep track of my problem even days later.

Aug. 10, 2016

This app is disappointing because it requires real time shipping which is an upgrade you need to purchase in order to use this? I really believed this would be the app to use but I'm sadly looking for alternatives to this.

July 13, 2016

Easy app to get started with shipping rates. complex rule building available. www.bvsydney.com

June 29, 2016

Customer service is phenomenal! Very new to using Shopify and this app works like a charm.

June 11, 2016

Good app but a bit on the expensive side. That's why we gave four start. Actually, we are not using the full functionality. Maybe it appears a bit expensive to us simply because we only take advantage of one benefit this app offers. Anyway, overall, great app.

June 11, 2016

This app has absolutely been a life saver. Not only is it super easy to set up it also works great regardless what you are trying to do. Recently I have had to hit up support about some complex shipping issues i was having ( trying to only ship to some countries but not others at different rates.. so on.. ) & the support team (Peter) was kick a** at helping me out. Not only was he super responsive via email but when i couldn't figure out something I gave him access to my store and with in a few hours it was all set up and running smoothly. I highly recommend this app!

May 13, 2016

Was in need of an app that had fixed pricing for each product and this app saved the day! It's super easy to use and works excellent. This app and most other shipping apps require the 'real-time carrier' feature to be enabled on your Shopify store. If you are paying Annual for your plan, you can open a chat support session with Shopify to have them add that feature for you at no cost.

April 7, 2016

I use this with the Printify and Printful app, and it was an easy setup. Tutorials are easy to understand and follow. Great service

April 6, 2016

i tried setting up this app over 3 days, to help with bespoke shipping rates. It couldn't do what i needed. Shopify can't give any input on the setting up. Overtime i emailed the app developers, they took at least 18 hours to respond. They're in Australia and only responded on their time, so i had no interaction with them whilst trying so hard to set it up. In the end I just gave up and dismissed it. Up to now I'm still not sure if this app is what i need, as I've had no consistent help with the set up. Wouldn't recommend this app.

March 6, 2016

works great! Use their other app for customized delivery area. Work great in combination.

Feb. 26, 2016

Simple, yet powerful. This app gave me exactly the features I was looking for. I needed to have both fixed rates and variable rates. But I also needed to have rates that were excluded from free shipping. Thank you for this solution.

Feb. 26, 2016

at the very end they tell you that you need to have real time shipping enabled so it costs $14.99 plus the real time shipping charges. Don't bother with this app.

Jan. 31, 2016

Very easy to set up. It's flexible enough to cover a range of possibilities the basic shipping table can't begin to touch. And, the support is legendary. A problem came up that turned out to be something else, yet the Better Shipping tech support was willing to get in there to help figure it out. Great app, great support.

Nov. 13, 2015

App did not work, in the app it doesnt give you images of the inventory so it's hard to sort through everything and the search is very glitchy. I called Shopify to try to troubleshoot the issue and they couldn't figure it out either. I contacted support for the app and even though in their FAQ it states that you can't use both Shopify shipping settings and Better Shipping rates together, the app support person I talked to said I could. Bad documentation, just overall a waste of time.

Oct. 6, 2015

Not everything is straightforward with this app. An instruction video is needed.

Sept. 1, 2015

Amazing App, its a perfect fit for my cupcake cupcake where we need to be able to charge by suburb. As we have a product which gets delivered on a fragile/same-day courier service the rates vary by over $40, even with over 30 postcodes loaded this is working exactly as I need. To top it off the support was first class, Andrew was a super star who went out of his way to help out whenever I sent a request or issue. I couldn't have asked for more and would recommend 100%

Aug. 12, 2015

Works now. If it does not work in your store, just uninstall and install the app again. it will not lose data.

July 22, 2015

It doesn't work!!!!! so upset!

June 29, 2015

The app is really good. It solves a lot of headaches if you have varying shipping prices in your shop. Support is also very helpful and answers questions quickly.