Blockify Fraud Filter, Blocker
Blockify ‑ Fraud filter, IP Blocker & country blocker
Rating
4.8
feedback
990
chart
#1,656
All reviews
July 9, 2025
Pretty useless customer support
Hi, We’re truly sorry to hear about your recent experience and completely understand how frustrating it must have been to receive spam access without a timely resolution. Unfortunately, our support team wasn’t able to assist you in time before the issue escalated, and for that, we sincerely apologize. Please know that your concerns were not ignored — our product owner has since reached out to you via email to provide a detailed explanation of what happened and how we plan to prevent this in the future. We truly care about your experience and would greatly appreciate it if you could take a moment to review that message. We would love the opportunity to assist you directly with that. Thank you again for your feedback — it helps us improve and grow. We genuinely hope you’ll consider giving us another chance to support you properly.
July 9, 2025
Worked as described
Thank you so much for your feedback! 😊 We’re glad to hear that Blockify Fraud Filter, Blocker app worked just as expected. If you ever need help or have questions, our team is always here to support you! 🔐💬💙
July 8, 2025
muito bom
Muito obrigado pelo seu feedback! 😊 Ficamos felizes em saber que você está gostando do Blockify Fraud Filter, Blocker app. Se precisar de qualquer ajuda, nossa equipe de suporte está sempre pronta para te atender! 💬🔐💙
July 8, 2025
Louis via chat support was great!
Thank you so much for the kind words! 😊 We’re thrilled to hear that Louis provided great support — he’ll be so happy to hear your feedback! At Blockify Fraud Filter, Blocker app, we’re always here to make things smooth and easy for you. 💬🔐💙
July 8, 2025
So far so good! They have helped me and helped set things up also very responsive to chats. I'm happy so far.
Thank you so much for the great feedback! 😊 We’re glad to hear that you’re having a smooth experience with Blockify Fraud Filter, Blocker app and that our team was able to assist you quickly and effectively. We’re always here if you need anything — thanks for trusting us! 🔐💬💙
July 7, 2025
Awesome
Thank you so much! 😊 We’re thrilled to hear you had an awesome experience with Blockify Fraud Filter, Blocker app. Your support means a lot — we’re always here if you need anything! 🔐💬💙
July 6, 2025
joyce was a great help
Thank you so much for the kind words! 😊 We’re thrilled to hear that Joyce was able to assist you effectively — she’s truly awesome! At Blockify Fraud Filter, Blocker app, we’re always here to support you with quick and helpful service. Don’t hesitate to reach out anytime! 💬🔐💙
July 3, 2025
Great Customer Support Team
Thank you so much! 😊 We’re happy to hear you had a great experience with our support team for Blockify Fraud Filter, Blocker app. We're always here to help — just reach out anytime! 💬🔐💙
July 3, 2025
The setup process was easy. It tells you what to do, you follow a few easy steps and that's it. Then we requested a review of our setting via chat and the representative was kind and eager to help us out. She tested a few IPs to access our website and checked the proper functioning of this app on the website - Highly recommend
Thank you so much for the detailed and thoughtful review! 😊 We’re thrilled to hear that the setup for Blockify Fraud Filter, Blocker app was easy and straightforward for you. It’s great to know our support team was kind, proactive, and thorough in testing IPs to ensure everything worked smoothly. Your recommendation means the world to us — we're always here if you need anything! 🔐💬🙌
July 3, 2025
Enola was really nice and helpful. She was quick to answer all my questions thoroughly and helped me set up the app! :)
Thank you so much for the kind words! 😊 We’re thrilled to hear that Enola was able to assist you quickly and thoroughly — she’s amazing! At Blockify Fraud Filter, Blocker app, we’re all about making setup smooth and stress-free. If you ever need more help, we’re just a message away! 💬🔐💙
July 2, 2025
Great support
Thank you for your kind words! 😊 We’re thrilled to know you had a great experience with our support team for the Blockify Fraud Filter, Blocker app. If you need any more help or guidance, we’re always just a message away! 💬🛡️💙
July 2, 2025
We installed Blockify to stop abnormal traffic coming from abroad, and it worked perfectly. The interface is user-friendly, blocking rules are easy to set (by country, suspicious behavior, etc.), and the blocking message looks clean on the homepage. Their support team is fast and professional. They clearly explained that the app blocks access at the homepage level, even though Shopify Analytics might still count the sessions. Overall, it’s a solid tool to filter bots, VPN users, and irrelevant visitors. Highly recommended!
Thank you so much for the detailed and thoughtful review! 🙌 We’re thrilled to hear that Blockify Fraud Filter, Blocker app is effectively helping you manage abnormal traffic and giving you control over who visits your store. It’s great to know the setup was smooth, the interface clear, and our support team could clarify how things work behind the scenes. Filtering bots, VPNs, and irrelevant traffic is exactly what we aim to help with — and your recommendation truly means a lot to us! 🔐🌍💬
July 2, 2025
The problem was dealt with immediately and was resolved. Thank you very much.
Thank you so much for your kind words! 😊 We’re glad to hear that your issue was resolved quickly and smoothly. At Blockify Fraud Filter, Blocker app, fast and effective support is what we strive for. Don’t hesitate to reach out anytime — we’re always here to help! 🔐💬💙
July 2, 2025
Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We’re thrilled that you’re enjoying Blockify Fraud Filter, Blocker app. Your support means a lot — and we’re always here if you need anything! 🔐💬🙌
July 1, 2025
Great quick service and resolved my issue quickly
Thank you for the great feedback! 😊 We’re glad to hear that our team was able to resolve your issue quickly with Blockify Fraud Filter, Blocker app. Fast and reliable support is what we aim for — we’re always here if you need anything!
July 1, 2025
I got this app specifically for our increasing bot traffic. The reviews looked amazing so I installed it. On the 5th day I still got bot traffic and started cross-referencing bot orders vs activity log on this app and they didn't even show up. What happened next completely stunned me. Their support team actually ADMITTED IT DIDN'T WORK!!! Here's the message from them: "Hi there, This is Joyce from the Blockify support team.. Thanks again for your patience while we looked into the orders you mentioned. After checking with our technical team, we found that the app still receives and processes most visitor data as usual. However, in rare cases, it’s possible that: The buyer went directly to the checkout page, bypassing the storefront, which prevents our app from capturing the initial IP and browsing session. The buyer was using tools (like VPNs, proxies, or privacy-focused browsers) that changed their IP address during the journey — for example, from landing on the store to completing the checkout. This can result in the session being incomplete or invisible in the Visitor Analytics. We totally understand how frustrating this may be, especially when you’re relying on this data to block unwanted orders. Our product team is now aware of the concern and is reviewing how we can make the tracking more transparent. Thank you again for your feedback — it really helps us improve the app. If there’s anything else I can assist with, I’m here for you. Warm regards, Joyce Blockify Support Team" Deleted it immediately!
Hi there, Thank you for taking the time to share your experience — even though it's difficult to hear, we truly appreciate your honesty. We're deeply sorry that Blockify didn't deliver the protection you were hoping for, especially when you installed it specifically to manage increasing bot traffic. We understand how disappointing and even alarming it must have felt to see unwanted orders continue to come through, and then find that they weren’t even recorded in the app's activity log. That’s not the experience we aim to deliver, and we sincerely apologize for the frustration and inconvenience this caused you. We know a simple apology isn’t enough, which is why our Product Manager has already reached out to you directly via email. We’re hoping to better understand your store’s setup, walk through what happened, and see if there’s any way we can provide a better solution moving forward — whether that’s through additional features, a more tailored configuration, or simply learning how we can improve. We genuinely care about our users, and your feedback is not being taken lightly. It’s helping us refine our product, and we’d be grateful for the opportunity to turn this situation around and support you properly. Thank you again for trying Blockify. We know your trust is earned, and we hope you’ll consider giving us a second chance. Warm regards, The Blockify Team
July 1, 2025
the live support is really quick and helpful, i recommend this app
Thank you for the kind words and recommendation! 😊 We’re glad to hear that our live support made a great impression. At Blockify Fraud Filter, Blocker app, we’re always ready to help you in real time and make sure everything runs smoothly. Don’t hesitate to reach out anytime! 🔐💬🙌
July 1, 2025
The app is extremely helpful and offers lots of functionalities, also received amazing support from the team, super fast and proactive to help with our inquiries.
Thank you so much for the fantastic review! 😊 We’re delighted to hear that Blockify Fraud Filter, Blocker app has been so helpful for you and that our support team could assist quickly and proactively. Your success is our priority — we're always here if you need anything! 🚀🔐💬
June 30, 2025
🌟 Thank you so much for the 5-star rating! We're beyond grateful for your support and thrilled that you're loving the experience. 😊🙌 It’s feedback like yours that keeps us motivated to keep delivering excellence. Thanks again for choosing us!
June 30, 2025
Great support, and app is doing what I need it to do so far. I'm only on the free version, but plan to subscribe in the near future. Thanks for the fast support!
🚀 Thanks a ton for the amazing feedback! We're so glad the app is hitting the mark and that our support team could assist you swiftly. 🙌💎 Thanks again for choosing us! 🌟