Bold Subscriptions App for Shopify

Bold Subscriptions App

Maximize Subscriptions Sales and Sell More to Every Subscriber
Rating
4.0
Feedback
376
Reviews
Chart
#1,759
Shopify

All reviews

5 / 5 Share
May 24, 2022

Amazing Team and Support Service. Bold Suscriptions Rock! Easy to install, and there is a lot of tutorials and information how to make a full set up.

Store Using app Total reviews Average rating
5 / 5 Share
May 6, 2022

We needed help integrating Bold Subscriptions into our AJAX cart. The support team's help and communication was excellent and they performed the integration quickly.

Store Using app Total reviews Average rating
North Spore 6 months 7 4.9
4 / 5 Share
April 1, 2022

I like what you do. The documentation is also good but it would be better if it was indexed properly and structured more precisely.

Store Using app Total reviews Average rating
Developer Reply

Thanks for taking the time to write in with your feedback! We appreciate your suggestions and will be looking into ways to improve that. Have a great day, and thanks for choosing Bold!

1 / 5 Share
June 12, 2025

Bold has the worst support. They do not care for your issue. No one contacts you and support tickets go in AI loop forever. If you have a chance use another app

Store Using app Total reviews Average rating
Flex it Pink, Inc. Over 3 years 2 5.0
Developer Reply

Thanks for your review! We are just so happy that Kelsey was there to help you out. Thanks again for choosing Bold!

5 / 5 Share
March 4, 2022

The support on this app is outstanding! Shoutout to Kelsey for helping with my urgent, last minute client request.

Store Using app Total reviews Average rating
Wildly Rooted About 1 year 2 5.0
Developer Reply

Appreciate the kind words. The team is always happy to assist. We will be sure to pass along the kudos to Kelsey! Thank you for choosing Bold.

5 / 5 Share
March 4, 2022

Great app - this works really well for our store. I just wish there was a way to only require customers making subscriptions to create an account (i.e. not every customer).

Store Using app Total reviews Average rating
Biomeology 6 months 1 5.0
Developer Reply

Thank you for your review and feedback! While Shopify customer accounts do not have this option at this time, we recommend to enable the “Subscription Created” email within Bold Subscriptions. These emails are customizable and can be used to direct customers to create an account once they purchase a subscription. Hope this helps! Thanks again for choosing Bold!

1 / 5 Share
Feb. 24, 2022

They dont seem to be actively working on this app, it has limitations in that customers cant add products to their subsciption. And if I do it manually I cannot add it at the subsciption discount price. They do not seem to care about improving this app. I would look elsewhere if I were you.I've been using it for 8 months and nothing has improved.

Store Using app Total reviews Average rating
The Black Stuff 9 months 6 3.7
Developer Reply

Thank you for your review. Feedback like yours is very important to our team and helps us align our priorities with our merchant's needs. I can assure you we are actively working to add new features in the near future. I hope we can improve your experience going forward. Thanks again for taking the time to write in!

1 / 5 Share
Feb. 16, 2022

On the website, it says Worldpay is supported, But after installation, I was told by their customer service that they don't support Worldpay. Also NO refund. MAKE IT WORK, OR GIVE ME MY MONEY BACK

Store Using app Total reviews Average rating
RELX UK 16 minutes 10 3.1
Developer Reply

We're sorry to hear about this. WorldPay is a supported payment gateway for our first version of Bold Subscriptions, while our second version only supports the payment methods made thru the Shopify Checkout - apologies for the confusion! We've created a ticket for you and our team will be getting in touch to help. We hope you have a great day in the meantime!

1 / 5 Share
Feb. 14, 2022

The migration from Bold v1 to Bold v2 has been terrible. We've had customers with duplicate orders and now customers are being sent notification from v1 despite the fact they're on V2. We've lost subscribers and wasted customers time and had to take on a lot of extra customer service. YOU'VE STILL NOT RESPONDED

Store Using app Total reviews Average rating
Developer Reply

Thank you for taking the time to leave your feedback. We are very sorry for the troubles you have encountered after the migration. I can confirm our team is taking this very seriously and are looking into the issue further. Hopefully we can get this back on track for you and improve your experience going forward.

5 / 5 Share
Jan. 20, 2022

We have been using Bold Subscriptions for a few years now and it has been great for our needs! The support/customer service team is always so fast to help when we've had issues. Kelsey, Colton, and Abhishek has been so great and are so quick to respond.

Store Using app Total reviews Average rating
Twisted Silver 3 months 7 5.0
Developer Reply

Thank you so much for the review! We are so happy to hear things are working for you exactly as you need. I will be sure to pass along your kind words to the team! Thanks for choosing Bold!

4 / 5 Share
Jan. 19, 2022

This app is pretty good. It has some bugs though like duplicate orders that are created randomly sometimes and its also kinda limited in features but overall does the job of subscriptions. I would have to say though there customer support is great Kelsey has helped me several times now and is always a pleasure to work with. If it wasn't for her I would have deleted this app.

Store Using app Total reviews Average rating
GrubTerra About 1 year 5 4.8
Developer Reply

Thank you for your honest review. I see our team is working hard to find the issue at hand. In the meantime, we are so happy to hear that Kelsey has given you the outstanding service you need. We will be sure to pass along your words!

5 / 5 Share
Jan. 19, 2022

Great customer service from Colton, Nikhil, Rifat, and Chaysen. Installation process is straightforward, and it looks great on the store.

Store Using app Total reviews Average rating
Battle Bars About 23 hours 4 5.0
Developer Reply

We are so glad to hear you received great customer support! That is what we strive for at Bold. Thank you for your kind words, we will be sure to pass those along to the team! Thanks for choosing Bold!

5 / 5 Share
Jan. 17, 2022

Subscription service works great. Vineet was very helpful with setting up my subscription option for various products.

Store Using app Total reviews Average rating
mademensgrooming.com 4 days 1 5.0
Developer Reply

Thank you kindly for leaving a review. We are so happy to hear Vineet was able to help you get set up quickly. That is the kind of support we strive to provide! We wish you every success!

5 / 5 Share
Jan. 17, 2022

Stanislav provided great answer on my question, thanks! My problem was ultimately resolved in short time.

Store Using app Total reviews Average rating
EViews NonProd 26 days 1 5.0
Developer Reply

We are so glad to hear Stanislav was able to help you out. We will be sure to pass along your kind words! Thank you for choosing Bold!

5 / 5 Share
Jan. 12, 2022

So far very helpful. The chat team was very helpful and quickly responded. It is currently meeting all our needs for a subscription app.

Store Using app Total reviews Average rating
We Drink Tequila About 22 hours 1 5.0
Developer Reply

Thank you for your kind words! We are glad to hear our product is meeting your needs and you found our live chat helpful. Reviews like your let us know we are on the right track! Thanks for choosing Bold!

4 / 5 Share
Jan. 11, 2022

The app was easy to install and ready to launch in no time. Had a couple of calls with Bold product team to walk me through how it worked, what we needed and how they could help. Customer service through the live chat is always super fast and helpful.

Store Using app Total reviews Average rating
eJuiceDB 3 months 6 4.8
Developer Reply

Thank you so much for your review! We are happy to hear our Merchant Success Specialists were able to help you so quickly and effectively. That is what we strive for! Looking forward to watching your subscriptions grow. Thanks for choosing Bold!

5 / 5 Share
Dec. 7, 2021

Jericho was a great help in finding out why my customer's subscription order interval was processing too quickly. I really appreciate the follow up email with the detailed explanation. Thank you!

Store Using app Total reviews Average rating
Thryv Organics 5 months 7 5.0
Developer Reply

Thank you so much for the review! We've passed your feedback onto Jericho and the support team. :)

1 / 5 Share
Nov. 22, 2021

I downloaded this app because I wanted to have a look at its functionalities and how it works. I did not intend to integrate in onto my store immediately. Unfortunately, the app adjusted my theme code which I cannot remove again without causing multiple website bugs plus this app immediately told paypal to qualify me for reoccuring payments. I never wanted to do these things! Since I tried this app my payment gateway has a major bug and automatic discounts do not work anymore when customers want to pay with paypal. The amount that is displayed on the cart is lower than the amount which customers are supposed to pay (the discounts is added to the amount that customers are supposed to pay again which is a major issue for me). I never had these issues until I wanted to have a look at this app. I do not recommend downloading this app and I will complain at shopify about this funny application that manipulates all kinds of things on your website for the bad.

Store Using app Total reviews Average rating
MR HANDSOME 23 minutes 2 3.0
Developer Reply

Thank you for your review. I am sorry to hear you experienced problems upon installing the app. We take all issues seriously and I see our Merchant Success team has reached out to you to help. Thank you for taking the time to leave your honest feedback!

5 / 5 Share
Nov. 17, 2021

Nirav was amazing today in helping me get Bold V2 working the way I needed it to be for my Shopify store. He went above and beyond and was patient with all of my questions. I have a much higher level of confidence that the app is going to support my needs and the growth of my company. Thank you so much for all of your assistance and amazing customer service!

Store Using app Total reviews Average rating
Entry Envy 3 months 8 4.9
Developer Reply

Thank you for the kind review! We are so happy that Nirav was there to help you with what you needed. Thank you for choosing Bold, we look forward to seeing the growth of your company.

5 / 5 Share
Nov. 8, 2021

Excellent product and phenomenal customer service. Gagandeep and the team are always on point. Highly recommended

Store Using app Total reviews Average rating
BW Blacksmith 5 months 1 5.0
Developer Reply

We appreciate the kind review. We are so happy that Gagandeep and our support team was there to support you. Thank you for the recommendation!

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