Bold Subscriptions App

Bold Subscription service has always been top notch for us. We have ZERO know-how when it comes to this stuff, and each time we have a mini-crisis, they're always there to help. Today, my customers couldn't view their My Subscriptions page. I popped onto live chat and both Nir and Guarav looked into the issue, asked relevant questions and got us up and running again in no more than 15 minutes. Amazing. I can say with certainty that Bold apps have some of the best service of all of my app plugins with Shopify. Plus, it runs smoothly, so that's a big plus! Thanks Nir and Guarav for making this is a much less stressful experience.

Sehr happy mit der App, genau das, was wir gesucht haben. Also, excellent, friendly and quick support by Chandan. Thank you :)

I installed Bold Subscription service and hit a wee snag right near the end. Thanks to Nir at Bold for getting it all to work in a very short time as we communicated via chat. I am very grateful and looking forward to putting the app to use for our customers! Thanks, Nir! Leigh :-)

Always excellent customer service. I've worked with Kelsey a few times and she has always been very helpful. Love the subscription app. Functions exactly as needed.

Awesome product and customer service, they are fast and reliable awesome that we have companies like them. that take care of the customers!

Very happy with Bold Subscriptions. The team are so friendly and always available to lend a helping hand.

If the app would actually install onto our theme then we would be able to leave a review for the service. 2 weeks into the free trial and still not able to activate this app on our new build website. Such a shame as we have been a bold V1 customer for nearly 2 years come next Feb and the service has let the team down over there. They said they had tried to do the update for us and sent a request which we denied and now they cant send another (We never recieved a request and if we had it would most definitely been accepted?!) We are now looking for another subscription provider who we can swap to that works with Shopify's new checkout. We just wanted a seamless checkout experience for our customers and unfortunately Bold failed to deliver on this occasion. Thanks for the last 2 years Bold and hopefully we can return one day

Great customer service support! Any issues they are happy to help us solve it with timely responses

Bold is amazing! There really isn't any other game in town to be honest, and we've tried ALL of them. Their support is stellar as well. This is what you want if you're going to offer SUBs in any way.

Good app. Customer service is superb. Gursharandeep went above and beyond helping us. Our only gripe was that it does slow the loading speed somewhat, but that's inevitable with almost any app.

Awesome help from the suppor teamt that will go into your store and fix any issues. Pretty happy so far.

The app works great and customer support (especially Kelsey) did a great job helping me when I needed it. 10/10 would recommend! :)

Great service by Nir, who got my installation going so i could actually see how this would perform on a particular theme and then started right away to edit my installed theme... Can't wait to use this software with OneHappyCoffee.com

As a small business we've really been pleased with Bold. It's especially helpful to have direct assistance to developers/technicians when something goes wrong (or just needs adjusting). Shout out to Jericho (a real live human) who responded in record time and with great solutions.

I love the control that BOLD Subscriptions gives to customers for managing their subscriptions. However, once subscribed to a product, BOLD will continue placing Subscription orders for that product even if that product is put in Draft mode, Archived, out of inventory etc. Their suggestions was for me to manually examine every subscription and cancel each subscription for any customers I could find that have that product. We never have the same coffee for more than 4 or 5 months and swap old ones out for new origins all the time. I was hoping that BOLD would give the customer a notification that the product they are subscribed to is no longer in inventory and give them a link to manage their subscription... It's already got the function of allowing a customer to swap or cancel or suspend ...but no way to prevent a subscription from just continuing to run, even when there is no product to ship. I hope there is another Subscription app that gives better control over this type of situation.

I was originally recommended this app by Shopify Support, and honestly, it's been the best decision I've made. Their app works without hiccups, although I would advise checking everything before going live. I need to give a special mention to Gagandeep from their support staff, I have talked with her on repeated occasions mostly for small things, but when we needed to migrate our store to a more robust template. She expedited a support request to have the app manually installed on our new site. I would highly recommend this app if you plan on selling subscription products on your store, functionality, internal reports, and ease of order and subscription management is unparallel. Again I need to reiterate that thir support staff is amazing, Gagandeep has proved on repeated ocassions how much they care about their clients, and by extension mine as well. Today I had the oportunity to chat with Kelsey how went above and beyond for me and my problem, special kuddos to her as well as Gursharandeep from Tier 2 Support. Honestly you can't go wrong with Bold

Kelsey & Gaurav were very helpful and provided insight into why my customer had a duplicate order. Kelsey had a bright attitude and when they didn't know something, they were willing to figure it out so the issue was resolved. Thanks so much!

Kelsey provided great customer service and support and fixed the issue that I was struggling with. Thank you!

Quick and Great customer service by Kelsey. All questions could be answered within few minutes. Thanks

Nir was a huge help in getting the matter at hand fixed quickly and efficiently. We appreciate the fantastic help.