BOLD Subscriptions
Top Subscription App for Shopify | Maximize Every Subscriber
Rating
4.2
feedback
424
chart
#1,505
All reviews
Rating Breakdown
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March 27, 2021
I used this app to add subscription for my customers and I can honestly say it is very nice and I highly recommend it as well the service from this team was fantastic -I highly recommend this tool and the service
Thank you for your kind review. It makes us happy when we see our merchants enjoying the app and also that we were able to provide you with great service. Thank you for choosing Bold!
March 24, 2021
PLEASE DONT USE!!!!!!!!!!!!!!!!! It destroyed my whole store due to liquid errors after deleting it because it was very complicated to change the language of the subsciption widget. If you are not developer or Programmer please dont use it. It will make your head and heart rush if there are some changes you try to do with their description. The worst thing is that the support is available in 3 to 5 workdays!!!!!!!!!!!!! Holy almighty: For this price an absolut outrage for me. Look for other options or develop subs yourself i think this will be the same struggle
Thank you for your review. We sincerely apologize for negative experience you've had with the app and for the delay's you've encountered. Our developers are hard at work on app improvements. We've taken note of your concerns, we really appreciate the feedback thank you!
March 22, 2021
We migrated to Bold and Shopify from a different point of sale and self-managed subscriptions. In fact, we were the first migration to Bold V2, I believe. The Bold migration/development teams went above and beyond for us as we launched our Shopify storefront around an existing base of subscribers. There were definitely some functionality hiccups along the way, between Bold and Shopify, but some of that is to be expected with a brand new product. Overall, Bold has been incredibly communicative, helpful and eager to get their hands dirty with us. We'd recommend Bold, especially now that the migration process to V2 has been tested and flushed out, and we appreciate Bold's willingness to lead the way with Shopify on developing subscription management hosted in Shopify checkout, accounts, etc.
Thank you for your review. We are so excited that your migration has been completed and we thank you for all your patience during the migration process. We're so happy that our migration team was there to help along with the process. Thank you for the recommendation and for choosing Bold!
March 21, 2021
We decided to try Bold Subscriptions because of the ease of installation and the nice documentation. Indeed, the setup was very quick and straightforward. Creating subscription groups was a true breeze. Unfortunately, their new version of Bold Subscriptions is only in english and is incompatible with translation apps (confirmed by Bold support). This makes the app unusable for a shop that is not in english. Perhaps I will reconsider when they do implement functionality for other languages! If you only need english, this is the app for you, it is very solid.
March 19, 2021
An easy and straight forward app. I'm loving the customer service! Super quick response time on their live chat support.
Thank you for your review. We are so happy that our support team was there when you needed. We are looking forward to seeing your subscriptions grow!
April 20, 2022
Very helpful - Gagandeep was very helpful. Figured out the issue and help solve the problem - thanks. Recently (Kelsey) as well as Chintak fixed an issue. Very prompt and fast. Thanks.
March 17, 2021
Using this app to run mu juice subscription programme - its great, does what it says and the team at Bold are really helpful.
Thank you for your review. We are thrilled our team was there to help. Thank you for choosing Bold!
March 15, 2021
Aryan Sharma was absolutely amazing in customer service and technical support, I was about to cancel my subscription due to technical difficulties; however this employee went above and beyond in a VERY timely fashion. Well done and thank you!
Thank you for your review. We are so thrilled that Aryan was there to help you resolve the technical issues you were experiencing. We really happy that you decided to stay with Bold. It looks great!!
March 12, 2021
Excellent support from Nir! Best app for anyone doing subscriptions. Very easy to handle and simple set up.
Thank you for your review. We are so happy that Nir was there to help you and we are super excited to see your subscription launch!
March 11, 2021
I really like this app, it works well, and support is fast and helpful. It is currently the only app in Shopify that can automatically charge the customer without bothering the customer. However, one feature I really need is to make it so the first subscription purchase is full price, and every purchase after that is discounted. Some customers buy the product once and unsubscribe and get the discount without 'actually subscribing'. This app is also so expensive every month plus Shopify's fees which makes me starting off this business hard and taking most my profit :( So this might be good for bigger businesses, not start-ups.
Thank you for your review! So happy that you like the app, thank you for the feedback. We are constantly working on improving the app and your feedback is very much appreciated!
March 10, 2021
Excellent support from Nir who solved my problem and took time to explain my confusion. Really great customer service! thanks so much.
Thank you for your review. So thrilled that Nir was able to solve your problem, we are always happy to help. Thank you for choosing Bold!
March 10, 2021
I am still in the process of setting up everything and so far it seems easy. Once I get everything up an running I will then determine the ease of this app.
March 10, 2021
Great tech support by Priyanka&team for setting up the app instantly. The V2 has quite a few interesting features. Waiting for the migration plan from V1 to V2.
March 9, 2021
Jericho has been a huge support in helping me set up the subscription service to my website. He's helping me to work through my lack of tech knowledge and I'm almost ready to launch because of him!
Thank you for your review. We are thrilled that Jericho was there to help you with the set up. Looking forward to your launch!
March 8, 2021
great tech support, although some of the features and functions that I need weren't able to achieve. But still, they find alternative solutions.
Thank you for your review. We are happy that we were able to find alternate solution to get you going! Thank you for choosing Bold.
March 8, 2021
Great App support from Aryan, quick response and got us set up as we have limited coding expertise.
Thank you for your review. So happy that Aryan was there to help! Thank you for choosing Bold!
March 8, 2021
Aryan from BOLD was absolutely incredible. He went above and beyond for our team over here and we couldn't be happier. Thank you for the stellar customer support!
Thank you for your review. So pleased that Aryan able to help you. Thank you for choosing Bold, we look forward to working with you more.
March 8, 2021
Gaurav was a HUGE help!! Fixing an issue that allows me to launch TODAY! Thank you!! Really impressed with the BOLD support on my first few days as a customer!
Thank you for your review. We are so happy that Gaurav was able to help you, we are so excited to see you launch. Thank you for choosing Bold!
March 8, 2021
Customer Service is insane. Immediately responsive and incredibly helpful! I couldn't figure out how to customize some of the widget components and Gustav helped build EXACTLY what i needed.
Thank you for your review. We are so thrilled that Gustav was there to help you and that he helped you with exactly what you needed! Thank you for choosing Bold!
March 2, 2021
Very helpful. Went ahead and found my issue in the cart and added some custome JS script to make the cart work effectively for us. Thanks again!
Thank you for your review. We are so thrilled that we were able to help you find the issue and resolve it, we are always there to help you!