BON Loyalty Program & Rewards
Customer loyalty points & rewards program, VIP tier, referrals
Rating
5.0
feedback
1,694
chart
#415
All reviews
Review RSS Feed
Feb. 11, 2026
The app is highly adaptable and integrates well with our needs. The functionality is flexible and easy to work with, and the customer support team has been outstanding — responsive, professional, and extremely helpful throughout the process. Overall, a great experience.
Feb. 9, 2026
I asked BON to import 15,821 customer points. They said, “Give us a few minutes.” Reader, they were not lying. Points moved. No customers were emotionally disturbed. No notification emails detonated. Zero chaos. They even flagged 266 customers without emails like calm adults running a spreadsheet-based emergency room. Then there was Hazel. Hazel checked in. Hazel celebrated. Hazel politely requested a review with the enthusiasm of someone who just discovered emojis for the first time. Was I emotionally prepared for that level of commitment? No. Did I respect it? Deeply. Migration: smooth. Communication: fast. Energy: somewhere between SaaS professional and caffeinated golden retriever. Would I recommend BON? Yes.
Feb. 9, 2026
I truly appreciate the great support from the Bon Loyalty Program team. Special thanks to Natalie for the guidance, responsiveness, and continued support.
Feb. 7, 2026
Sehr kompetenter Support, der sehr schnell hilft. Sogar am Wochenende. Besonders Haley hat mir sehr schnell und zuverlässig geholfen.
Hallo The Minerals Sports, vielen Dank, dass du dir die Zeit genommen hast, uns eine so großartige 5-Sterne-Bewertung zu hinterlassen! Wenn du jemals Unterstützung benötigst oder Fragen hast, zögere bitte nicht, dich bei uns zu melden. Du kannst direkt über unsere Website mit uns chatten oder uns eine E-Mail an [email protected] schreiben. Wir sind jederzeit gerne für dich da und helfen dir weiter!
Feb. 5, 2026
Haley has been very helpful; I appreciate this kind of support.
Hi Tuto Cuir, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 4, 2026
Excellent, prompt and reliable support. Dannie was very helpful!
Hi VAPANADA, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 4, 2026
un'assistenza attenta, premurosa e puntuale... grazie dannie ed Ann
Ciao BroadwayRed, Grazie mille per aver dedicato del tempo a lasciarci una recensione così meravigliosa a 5 stelle! Se in qualsiasi momento avessi bisogno di assistenza o avessi domande, non esitare a contattarci. Puoi chattare direttamente con noi tramite il nostro sito web oppure scriverci all’indirizzo [email protected]. Siamo qui per aiutarti in ogni modo possibile!
Feb. 4, 2026
I spoke with Hazel from support about importing my customer data. No complaints, we need more support like this, so friendly and efficient!
Hi Les Piplettes, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 3, 2026
Great app. Easy to set up thanks to a simple interface. There are a lot of features, making possible to set up complex loyalty programs. The support is really kind and helpful which honestly is what matters the most!
Hi Alfaparf Milano NEW, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Jan. 30, 2026
Hazel was sooo great helping me get set up and verify everything was running correctly. I haven’t used the program yet, but service is excellent!
Hi CHIBI.SHE, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Jan. 30, 2026
We are just getting started with BON Loyalty, and so far the experience has been fantastic. The program is robust enough to handle all of the features we are looking for in a Rewards program without being overly complicated. I have had SO many questions and Lyn and the rest of the team have provided me with all the information I need in a very timely fashion. Looking forward to seeing a boost in sales!
Hi Taylor's Tins, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Jan. 30, 2026
The customer service is great. The look and feel of the app is awesome
Hi Pretty and Bones, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Jan. 30, 2026
Although I have only just signed up and getting things sorted the app is looking fantastic and can't wait to release it to my customers, So far personal trials before releasing is all positive and was very easy to set up. We did have a few teething issues however Haley in support has been fantastic in helping. Going above and beyond to be on top of it, the support like many of the other reviews below was a big part of the reason why I went this path and it certainly hasn't disappointed.
Hi Ralphy's Lawn and Garden Supplies, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Jan. 29, 2026
Hi Happymess, We're truly grateful for the opportunity to serve you. 💖 Your feedback is incredibly valuable to us as it helps us understand how we can continually improve and provide you with the best possible experience. We're curious to know the aspects you consider crucial in determining a 5-star service. Was there something specific that you felt could have been improved? Your perspective will provide us with a clear direction to refine our app and service. Thank you once again for choosing us, and for your willingness to help us grow. 🙏 We've personally reached out to you via email, and look forward to hearing from you.
Jan. 27, 2026
Hi Acegolfs, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Jan. 27, 2026
BON loyalty support is very helpful and answered all my questions, created tickets with their dev team to fix my bugs. Very pleased.
Hi McIntosh Shopr, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Jan. 27, 2026
BON Loyalty has great customer service and is an excellent Rewards App. I've used them on another store for years, and they've implemented many great updates to their program since.
Hi The Opal Dealer, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Jan. 25, 2026
This app works for my store very well. Perfectly configured and very easy to use. The customer support is awesome and outstanding help from Hazel and team. They are always ready to help and guide. Highly recommend!
Hi CAQA Resources, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Jan. 24, 2026
Absolutely brilliant support and the app works like a charm. Lyn's support was top notch.There should be an option to have 10 stars. 5 star is too little
Hi Kynky Buns, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!