All reviews

Rating Breakdown

  • 5
    97% (1,569 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (1,572)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 4, 2025

Rani was patient and kind. They helped me understand how to read things correctly. Hazel was kind to follow up the following day to see how things are going with the fix. All is well.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Excellent customer service. Fast, friendly, competent.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

had a great experience, quick and easy. 10/10 customer service. Haley was excellent

Store

Papago

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

We just started using this and I appreciate how easy it was to set up! Rani was super helpful in answering any questions I had through the chat right away and helping me fix anything I needed. Definitely recommend! I'm excited to see how this works for our customers.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Thank you Hazel. Much appreciated help. Customer service is very prompt and knowledgable.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

The app was amazing and there support team members Hazel and Kian also done the great work...Thanks

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Glowgame, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Dec. 1, 2025

Zeer handige en simpele app. Goede hulp van Cara gekregen om alles in te stellen

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi PASTRAMI, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 28, 2025

Lyn was very helpful getting our customer point balances imported quickly!

Using app

2 days

Total reviews

5

Average rating

4.8

Developer Reply

Hi MY ELIETIAN, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 27, 2025

Setting up BON had been done with the support of the team and BON. It has been a great experience, look forward to launching the program.

Using app

8 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi NOMAD MOTO, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 26, 2025

Thank you Dannie for all your help and assistance. Your customer service has been awesome and I appreciate your patience. I enjoyed learning some new things about the app from you as well. Keep doing a great job!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Bump & Bellies, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 26, 2025

The transition from our old loyalty program to Bon has been seamless thanks to Cara. She is always available to lend support and in a timely manner. If I have an issue she fixes it right away. We are new to the program, but looking forward to all of its potential. Thanks!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi White Rose Hobbies, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 25, 2025

Helpful team, much appreciated

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Jinny & Joe, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 24, 2025

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Neroli Candle, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 23, 2025

very patient and helpful

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi BLOODWORKS ApS - webshop, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 22, 2025

Great customer-centric support team.

Store

SOUL

Using app

4 days

Total reviews

9

Average rating

5.0

Developer Reply

Hi SOUL, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 19, 2025

Hazel is FULL of energy, great help and exceeded my expectations! I never experienced a representative that helped me to feel happy and excited to work on my store before. I am highly impressed! Thanks Hazel. You rock!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi Christset, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 18, 2025

Very helpful

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi 桑祖 Grandmorus, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 18, 2025

We are already very satisfied with the app, even though we only started using it today. Nevertheless, the support has already impressed us greatly, no AI needed. We had to import our data from our previous provider into BON, and Sienna was extremely helpful with all our questions, dealt with the data and double-checked everything. Simply fantastic.

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Pixelhobby-Shop, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 17, 2025

Perfect ! Very user-friendly support and easy-to-use application

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Les p'tits Sha, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 16, 2025

Cara was very helpful and patient

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Envy Chic Couture Boutique, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!