BON Loyalty Program & Rewards
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100/100
Hi Space PMU & Beauty, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
The BON app is fantastic. The staff are always so quick to respond and incredibly helpful with any additional requests I have, including adding a feature I requested to make in-store redemptions easier, as we don’t use Shopify POS, which BON already integrates with. The app itself works brilliantly. Most of my communication with the BON team has been around combining our existing loyalty scheme from our separate, older POS system and setting up the new one, which required a little extra assistance. Thank you so much to the BON team, and especially Haley, for all your help and fantastic customer service!
Hi Ebony Boutique NZ, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Very complicated app since there is so much functionality. You need the Customer service team to help while setting up - but they do a fantastic job of it. Lots of tutorials, guidance, and super fast responses. I've talked to 4 reps in the last 24 hours, each has responded in minutes every time. And real human responses that are straight to the point and helpful, not robots. We have migrated over from Smile with ~30,000 customers rather than a fresh setup so it was definitely complex.
Hi Regency Spices, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Quickly reply!
Hi Soul Lift Cacao, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Great customer service! Fast response, great attention to detail, and solved our issues immediately. Thank you, Hazel!
Hi MV Skintherapy UK, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Outstanding app with incredible support! I’ve been using BON Loyalty Program & Rewards for my store, and it has been a total game-changer. The app is feature-rich, intuitive to set up, and offers great customization for our reward program. What truly sets BON apart is their customer support. Special thanks to Haley, who went above and beyond to help me set up custom settings and solve my queries instantly. Haley was extremely patient, knowledgeable, and fast in resolving everything I needed. Highly recommended for any Shopify merchant looking to boost customer retention!
Hi YaMe.vn, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
I'm just choosing the best reward plan for us from several Shopify apps. I asked a lot of questions, and Haley answered them patiently.
Hi mobapad, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Die Einrichtung verlief einfach und reibungslos. Bei Fragen oder Problemen wurde einem sofort im Chat geholfen. Wir sind bisher sehr zufrieden und starten das Programm.
Hallo Yvi'S Creativity Corner, vielen Dank, dass Sie sich die Zeit genommen haben, uns eine so wunderbare 5-Sterne-Bewertung zu hinterlassen! Falls Sie einmal Unterstützung benötigen oder Fragen haben, zögern Sie bitte nicht, uns zu kontaktieren. Sie können uns direkt über den Chat auf unserer Website erreichen oder uns eine E-Mail an [email protected] senden. Wir sind jederzeit gerne für Sie da und helfen Ihnen gerne weiter!
Superb support by the Bon team! Special mention to Hazel who was very responsive to all my questions and made my migration easy. As for the app, it's very easy to use and customize and represents a good value. Cheers.
Hi Hello1010 Travel eSIM & SIM, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
A very nice experience of a perfect support by Hazel. Fast and very helpfull. Thank you very much.
Hi vinarena, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hazel is amazing and very helpful! She provided excellent support and resolved my issue quickly. Really appreciate her help!
Hi Diet Monsta, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
I needed help with the setup, so I reached out to support. Mia was my contact and she walked me through the setup process. It worked! Thanks Mia for your help.
Hi The Calm Edit, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Haley super cool attentention. Thank you so much! We love Bon.
Hi Supersmart, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
I highly recommend this app! I rate it 100/5! Hazel was extremely patient, helpful, and professional throughout the entire process. I truly appreciate how she took the time to assist me and successfully help me get everything sorted out. Her customer service was amazing, and I’m very happy with the experience. Thank you, Hazel!
Hi CREATIVEFUSION242, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Received exceptional support from Sienna. Highly recommend!
Hi Cape Island, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Good customer service :-)
Hi &THEGREEN, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hi Size matters, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
BON Loyalty has been fantastic for our store. The app is simple to set up and very user-friendly. A huge shoutout to Haley and Hazel, who have been extremely helpful and supported us every step of the way during our setup process. Their customer service is top-notch. Highly recommended!
Hi nextCIGAR, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Wonderful app and very easy to set-up. What I couldn't figure out - Ann helped me in a huge way!
Hi ZaZoLi, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Great customization options, and amazing support from Hazel and Haley!
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