BON Loyalty Program & Rewards
Customer loyalty points & rewards program, VIP tier, referrals
Rating
5.0
feedback
1,753
chart
#407
All reviews
Review RSS Feed
Feb. 24, 2026
First time using Bon Loyalty and their support team is the best. Shout out to Hazel for a quick response. :)
Hi HOSŪ, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 24, 2026
Great support and easy interface to work with!
Hi Canvape Provincial, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 24, 2026
Hi The Hair Generation, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 24, 2026
I'm still in the set up and trial stage with BON Loyalty, but I have to say the customer support has been great. With all of my questions, the support team has been very helpful and friendly.
Hi FRENCH GIRL, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 23, 2026
Awesome and instant support from Ann among others. A+++
Hi PBALL, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 23, 2026
Hi Elsouk, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 21, 2026
Sunny was v helpful and quick to reply to all our queries. Thank you
Hi DROSTEN, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 20, 2026
Customer service 100/10!!! s/o to hazel and her team
Hi RSG Cosmetics PH, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 20, 2026
The app is great, I working through navigating and not always the best in these spaces, but the customer support is nothing short of Amazing!!!!! Fast responses in the chat to help you as you are working through your set up. 1000% recommend. Dannie has been amazing!!
Hi Glittered Door, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 18, 2026
Hazel from BON Loyalty was amazing—fast, clear, and very hands-on. She helped us configure point earning/redemption, referral settings, and sync points for past orders, and guided us through how BON works with Shopify customer accounts (including guest checkouts). Support was responsive and professional. Highly recommended!
Hi Percent Ashitaba, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 18, 2026
Aunque solo hace 24horas que uso la aplicación estoy contenta
Hola Bego Fashion, ¡Muchas gracias por tomarte el tiempo de dejarnos una reseña tan maravillosa de 5 estrellas! Si en algún momento necesitas ayuda o tienes alguna pregunta, no dudes en ponerte en contacto con nosotros. Puedes chatear con nosotros directamente a través de nuestro sitio web o escribirnos a [email protected] . ¡Estamos aquí para ayudarte en todo lo que necesites!
Feb. 18, 2026
Support is very helpful!
Hi 208 Custom Designs, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 16, 2026
This app makes running a loyalty program simple and effective. Sienna is very patient and resolves questions quickly. Premium app with premium support!
Hi Choced, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 16, 2026
Sunny was fantastic! I cannot recall the last time I had such fast, thorough and helpful support. We are new to the program and very pleasantly surprised with how fast we have been able to launch because of their support.
Hi Bucks Bespokery, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 15, 2026
Haley's customer service was great!
Hi Williams Athletics, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 14, 2026
Dannie's patience was extraordinary, and their explanations understandable (even for me).
Hi Timeless Toys Chicago, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 13, 2026
so far so great :) thanks hazel. has been a great help overall!
Hi BALDYLOX VINTAGE, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 12, 2026
100/10 for Cara's customer support! Very thorough and patient.
Hi Sea-Run Fly & Tackle, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 11, 2026
The app is highly adaptable and integrates well with our needs. The functionality is flexible and easy to work with, and the customer support team has been outstanding — responsive, professional, and extremely helpful throughout the process. Overall, a great experience.
Hi COOLFLY, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 9, 2026
I asked BON to import 15,821 customer points. They said, “Give us a few minutes.” Reader, they were not lying. Points moved. No customers were emotionally disturbed. No notification emails detonated. Zero chaos. They even flagged 266 customers without emails like calm adults running a spreadsheet-based emergency room. Then there was Hazel. Hazel checked in. Hazel celebrated. Hazel politely requested a review with the enthusiasm of someone who just discovered emojis for the first time. Was I emotionally prepared for that level of commitment? No. Did I respect it? Deeply. Migration: smooth. Communication: fast. Energy: somewhere between SaaS professional and caffeinated golden retriever. Would I recommend BON? Yes.
Hi Noody Skincare, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!