BON Loyalty Program & Rewards
Customer loyalty points & rewards program, VIP tier, referrals
Rating
5.0
feedback
1,734
chart
#409
All reviews
Review RSS Feed
Dec. 6, 2023
Very happy with the support, they helped my setting up the loyalte page custom for free.
Hello MilleAllure, We're so grateful for your 5-star rating! Thank you for being an amazing customer. 😌💕 If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. Mia BON Team
Dec. 4, 2023
We have recently moved to BON from a much more expensive app and have been more than happy with the transition. BON offers more customisation to customer notification and includes a customisable rewards landing page which allows customers to easily understand how our rewards program works. It also integrates better into POS than our previous app and has an overall better customer experience. The support team is always responsive. They where super helpful with transitioning all the customer data and points balances from our previous app and where able to complete a few customisation requests to get it to perfectly fit our needs. Highly recommended.
Dear Little Toy Tribe, We are really grateful that you found the time to leave us such a touching review! Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻 If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. Mia BON Team.
Dec. 1, 2023
Just getting started on it and I requested some things not readily available to be installed/setup, Maxxie was quick to help and they're making it happen how I wanted it despite it not being an actual option to do on my end. Very good customer service!
Dear The Golden Stitch Prop Shoppe Thanks so much! At BON, our main goal is to ensure that every customer has an exceptional and memorable experience, and it's incredibly gratifying to know that we succeeded in providing that for you. If you have further questions, please drop us a line via live chat or email [email protected]. Thank you for choosing us, and we look forward to serving you again! Liam BON team
Nov. 29, 2023
I like the app, it provides quite a lot of video templates with a reasonable ability to customize messages to audience. Initially I had some challenges with connecting the app to my Tik tok account, but help desk was very responsive and promptly helped to resolve all issues. I recommend this app.
Good day to you Alartis Thank you so much for your amazing feedback! We’re thrilled to hear that you're loving our app ^^ Great UI and timely support are always our goals when developing the app, and we are more than happy to know that it impresses you the most! If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. We are always ready to support you! All the best, Mia BON Team.
Nov. 26, 2023
Switched over from Smile because they were charging way too much for their loyalty program. This company made the switch fast and easy! Would definitely recommend!
Hi Nawlins Praline Candy, Thank you for the incredible 5-star review! Your feedback means the world to us and fuels our commitment to delivering top-notch service. We're thrilled you had a great experience and can't wait to welcome you back! Liam BON team
Nov. 26, 2023
Anna was super helpful and quick to respond. They removed the BON branding in just a few seconds to make the widget look even better. The app is easy to use and I love that I can better improve my customer satisfaction by using BON.
Hi Illyrian Gems, Thank you for your lovely review! We are always happy to assist you and it is our pleasure to always make you satisfied with our app :) We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.
Nov. 24, 2023
A simple to use and customisable app for loyalty rewards. Excellent and fast support to resolve a minor issue from Maxxie... thanks.
Dear Very Crafty, Thank you so much for your lovely feedback! I'm so glad that you feel satisfied with our app's features, as well as our support team. We'd love to know more about your insight as we want to make BON exactly what you need for your business, so if you have any suggestions, please tell us ^^ In case you need help, we are always more than happy to assist you via chat or email at [email protected]. All the best, Mia BON Team.
Nov. 23, 2023
Cara who helped me setting up this app was the best! Great app, and has lots of useful features. I just wish the paid plan was a bit cheaper though.. Thanks!
Your feedback truly warms our hearts and serves as a reminder of why we're so passionate about what we do 💘 We're here to serve you, and your happiness is our utmost priority. If you ever have further feedback or suggestions, please don't hesitate to share. We're dedicated to making your experience even better. 🙏 Once again, thank you for taking the time to share your thoughts!
Nov. 22, 2023
Chelsea did a great job supporting me in different things setting up the BON app. First impression of service speed and the app in general is amazing.
Dear Filter-Flasche.de, Thanks for your review! It helps us improve and ensure you receive the best service possible. We appreciate your thoughtfulness in sharing your thoughts with us. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. With appreciation, Liam BON team
Nov. 22, 2023
Very fast reply, fixed the issue in minutes!
Hello The Rusty Goat Embroidery Barn Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations and that our support agent, Daisy, was able to support you quickly! If you need our assistance, we are just one message away via live chat or email address [email protected]. All the best, Liam BON Team
Nov. 20, 2023
Punctual assistance and available to implement any customizations
Hi Carismatix, Thank you so much for the compliment! It really brightens up our day:) We will try harder to exceed your expectations with our app and support service. When you need our assistance, don't hesitate to reach out to us via chat and email at [email protected]! All the best, Mia BON Team.
Nov. 20, 2023
Top app with a fair price ! Awesome support ad reactivity from the Bon's team !
Hi Beau-Fils Thank you so much for your amazing feedback! Your kind words are priceless. The whole BON Team, especially Emile, are jumping of happiness to see such a dedicating review from a customer like you. Looking forward to the opening. May you have any further requests, just chat with us or email us at help@bonloyalty. Best regards, Mia BON Team.
March 5, 2024
Bueno, no está mal. Solo que cuando llevas unos meses pues los clientes se aburren un poco porque no se agrega nada nuevo porque apenas hay acciones que se puedan agregar y es muy cara mensualmente. Realmente no se ve un mejor rendimiento con respecto a no tener la app instalada.
Hola HardPeach, ¡Muchísimas gracias por tu reseña de 5 estrellas! Estamos encantados de saber que tu experiencia fue excelente. Tu apoyo y palabras amables nos motivan a seguir brindando el mejor servicio. ¡Esperamos verte pronto de nuevo! Liam BON team
Nov. 19, 2023
I ran into a little snag this morning SUNDAY. I contacted Bon Loyalty Rewards via online chat. I received a message saying all their techs were off on Sunday for a break. Which is totally understandable! To my surprise Anna from Bon Loyalty responded on her day off. Fixed my problem in 5 minutes. Great app and fantastic customer service! Thanks so much Anna!
Hi The Tea & Spice Shoppe, Thank you for the incredible 5-star review! Your feedback means the world to us and fuels our commitment to delivering top-notch service. We're thrilled you had a great experience and can't wait to welcome you back! Liam BON team
Nov. 18, 2023
It has the functions I want, perfect service, and all questions can be answered quickly!
Hi Arken Optics UK, We're beaming with gratitude for your 5-star review! Thank you for sharing your positive experience. We're honored to have earned your trust! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. With appreciation, Liam BON team
Nov. 17, 2023
Anna was absolutely amazing in helping me with everything. I used this app a long time ago when I first started and have always been amazed by how it works and keeps my customers extremely happy. Thank you Anna for helping me out with everything today and for the future.
Hello Simply Organic Soaps, Thank you so much for taking the time to leave us a fantastic 5-star review! We truly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with Anna from the Support team! If you have further questions, please drop us a line via live chat or email [email protected]. Thank you for choosing us, and we look forward to serving you again! Liam BON team
Nov. 17, 2023
Very good aplication with the best support Team. Recommend it to everyone!
Hi SimplyBuy.pl, thanks a ton for writing us this lovely review! 😍 Our team is always there for you in case you need any assistance. For you to describe us as incredibly helpful and efficient - is the best compliment! If you need further support, we will always be waiting for you at live chat or [email protected]. Mia BON team
Nov. 16, 2023
Agent Emile from your Customer Support has been a great help
Dear Nano Singapore Shop, A big thank you for your fantastic 5-star review! We're thrilled you had a great time with us. Your feedback is incredibly valuable! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. With appreciation, Liam BON team
Nov. 16, 2023
I've only been using the app for a day or two. I've bombarded support with so many questions, which have been answered promptly and professionally. Genie and Chelsea have been amazing. Thank you so much for your help. Migrating from another platform to Shopify has been very stressful, and I was worrying about the loyalty programme I had running. I need not worry anymore. The app is excellent, fully customizable and very professional/nice looking. I look forward to my customers using it once we've opened properly. Thank you
Hi Castle Rocks Cornwall, We couldn't be happier to see your awesome 5-star review! 🌟 Thank you for taking the time to share your positive experience. Your support means the world to us, and it keeps us going with a big smile. 😊 We're here whenever you need us, and we can't wait to serve you again soon! Shoot us a message at BON Support LiveChat, [email protected]. Liam BON team
Nov. 15, 2023
Very good app to start a loyalty programme in your shop. The best thing about it is that you get support - whenever, with whatever problem. They help 24/7
Dear foodpipe, Thank you so much for your lovely feedback! I'm so glad that you feel satisfied with our app's features, as well as our support team. We'd love to know more about your insight as we want to make BON exactly what you need for your business, so if you have any suggestions, please tell us ^^ In case you need help, we are always more than happy to assist you via chat or email at [email protected]. All the best, Mia BON Team.