BON Loyalty Program & Rewards
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So far it's great! It was easy to set up and install. I had a few questions and Genie was great at answering them and getting back to me quickly - even on a Sunday morning!
Hello Rachel Rene, Wow, a glowing 5-star review! Thank you for taking the time to share your positive experience with us! 😊✨ In case you need help, we are always more than happy to assist you via chat or email at [email protected]. All the best, Mia BON Team
So far set up has been super easy and Anna in support was incredibly quick and responsive. I am starting with the Free plan to trial run as we are just starting out, a lot of the features I want are behind the pay wall of the first tier (like birthday points) but I am thinking there is enough in the free that it will be a great way to start loyalty on my shop!
Hello Lost Tag, We're honored by your 5-star rating! Thank you for your continued trust and support. 😊🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected]. All the best, Mia BON Team
Awesome customer service, Anna helped me with everything I needed!
Hello emilie.mx, Wow, a glowing 5-star review! Thank you for taking the time to share your positive experience with us! 😊✨ In case you need help, we are always more than happy to assist you via chat or email at [email protected]. All the best, Mia BON Team
So far my experience has been great. Customer service is responsive and has been able to assist with very little delay. The app itself is very intuitive and is sure to be popular amongst customers.
Hello Civilly Righteous Clothing, We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected]. All the best, Mia BON Team
I love the app and my customers love it
Hello Émeraude Boutique, Your 5-star review put a smile on our faces! Thank you for your kind words and support 😊✨ In case you need help, we are always more than happy to assist you via chat or email at [email protected]. All the best, Mia BON Team
Excellent App and fantastic service!
Hello JFC. We're thrilled to receive your fantastic 5-star review! Thank you for choosing us! 🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected]. All the best, Mia BON Team
My customers love the ability to earn rewards for their purchases. I recently ran into the first issue I've had with the app after a year when I integrated my shopify store with my tiktok shop. I contacted customer support and while unable to immediately resolve the issue, Anna's attention to detail and desire to understand what was going on, left me feeling like there would be a resolution to the problem soon. I recommend this app.
Hello Old Cumberland Co. We're honored by your 5-star rating! Thank you for your continued trust and support. 😊🥰 In case you need help, we are always more than happy to assist you via chat or email at [email protected]. All the best, Mia BON Team
Nice versatile app with fast-acting customer support with Genie.
Hello PFG Health, We're so grateful for your 5-star rating! Thank you for being an amazing customer. 😌💕 If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. Mia BON Team
Very happy with the support, they helped my setting up the loyalte page custom for free.
Hello MilleAllure, We're so grateful for your 5-star rating! Thank you for being an amazing customer. 😌💕 If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. Mia BON Team
We have recently moved to BON from a much more expensive app and have been more than happy with the transition. BON offers more customisation to customer notification and includes a customisable rewards landing page which allows customers to easily understand how our rewards program works. It also integrates better into POS than our previous app and has an overall better customer experience. The support team is always responsive. They where super helpful with transitioning all the customer data and points balances from our previous app and where able to complete a few customisation requests to get it to perfectly fit our needs. Highly recommended.
Dear Little Toy Tribe, We are really grateful that you found the time to leave us such a touching review! Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻 If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. Mia BON Team.
Just getting started on it and I requested some things not readily available to be installed/setup, Maxxie was quick to help and they're making it happen how I wanted it despite it not being an actual option to do on my end. Very good customer service!
Dear The Golden Stitch Prop Shoppe Thanks so much! At BON, our main goal is to ensure that every customer has an exceptional and memorable experience, and it's incredibly gratifying to know that we succeeded in providing that for you. If you have further questions, please drop us a line via live chat or email [email protected]. Thank you for choosing us, and we look forward to serving you again! Liam BON team
Switched over from Smile because they were charging way too much for their loyalty program. This company made the switch fast and easy! Would definitely recommend!
Hi Nawlins Praline Candy, Thank you for the incredible 5-star review! Your feedback means the world to us and fuels our commitment to delivering top-notch service. We're thrilled you had a great experience and can't wait to welcome you back! Liam BON team
Anna was super helpful and quick to respond. They removed the BON branding in just a few seconds to make the widget look even better. The app is easy to use and I love that I can better improve my customer satisfaction by using BON.
Hi Illyrian Gems, Thank you for your lovely review! We are always happy to assist you and it is our pleasure to always make you satisfied with our app :) We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.
A simple to use and customisable app for loyalty rewards. Excellent and fast support to resolve a minor issue from Maxxie... thanks.
Dear Very Crafty, Thank you so much for your lovely feedback! I'm so glad that you feel satisfied with our app's features, as well as our support team. We'd love to know more about your insight as we want to make BON exactly what you need for your business, so if you have any suggestions, please tell us ^^ In case you need help, we are always more than happy to assist you via chat or email at [email protected]. All the best, Mia BON Team.
Chelsea did a great job supporting me in different things setting up the BON app. First impression of service speed and the app in general is amazing.
Dear Filter-Flasche.de, Thanks for your review! It helps us improve and ensure you receive the best service possible. We appreciate your thoughtfulness in sharing your thoughts with us. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. With appreciation, Liam BON team
Very fast reply, fixed the issue in minutes!
Hello The Rusty Goat Embroidery Barn Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations and that our support agent, Daisy, was able to support you quickly! If you need our assistance, we are just one message away via live chat or email address [email protected]. All the best, Liam BON Team
Punctual assistance and available to implement any customizations
Hi Carismatix, Thank you so much for the compliment! It really brightens up our day:) We will try harder to exceed your expectations with our app and support service. When you need our assistance, don't hesitate to reach out to us via chat and email at [email protected]! All the best, Mia BON Team.
Top app with a fair price ! Awesome support ad reactivity from the Bon's team !
Hi Beau-Fils Thank you so much for your amazing feedback! Your kind words are priceless. The whole BON Team, especially Emile, are jumping of happiness to see such a dedicating review from a customer like you. Looking forward to the opening. May you have any further requests, just chat with us or email us at help@bonloyalty. Best regards, Mia BON Team.
Bueno, no está mal. Solo que cuando llevas unos meses pues los clientes se aburren un poco porque no se agrega nada nuevo porque apenas hay acciones que se puedan agregar y es muy cara mensualmente. Realmente no se ve un mejor rendimiento con respecto a no tener la app instalada.
Hola HardPeach, ¡Muchísimas gracias por tu reseña de 5 estrellas! Estamos encantados de saber que tu experiencia fue excelente. Tu apoyo y palabras amables nos motivan a seguir brindando el mejor servicio. ¡Esperamos verte pronto de nuevo! Liam BON team
I ran into a little snag this morning SUNDAY. I contacted Bon Loyalty Rewards via online chat. I received a message saying all their techs were off on Sunday for a break. Which is totally understandable! To my surprise Anna from Bon Loyalty responded on her day off. Fixed my problem in 5 minutes. Great app and fantastic customer service! Thanks so much Anna!
Hi The Tea & Spice Shoppe, Thank you for the incredible 5-star review! Your feedback means the world to us and fuels our commitment to delivering top-notch service. We're thrilled you had a great experience and can't wait to welcome you back! Liam BON team
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