All reviews

Rating Breakdown

  • 5
    98% (1,693 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 97% (1,685)
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5 / 5 Share

May 16, 2023

Very easy to use loyalty rewards app. It's highly customizable and the support team is available to help if needed. Very fast response as well...! Anna was very helpful!

Store

Sun Ten

Using app

About 2 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much, you truly brighten up our day! The whole team Support team is really excited to read your awesome review :) Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. We always appreciate you! Cheers, Mia BON Team.

5 / 5 Share

May 13, 2023

Super Support und easy einzuführen! Selbst in der Free Version gibt es super viele Möglichkeiten zu individualisieren!

Using app

About 3 hours

Total reviews

7

Average rating

5.0

Developer Reply

Wir sind so dankbar, dass Sie sich die Zeit genommen haben, uns eine so berührende Bewertung zu hinterlassen! Ihre Worte sind uns besonders wichtig, da die Kombination aus Kundenbetreuung und Designflexibilität für uns oberste Priorität hat. Und die Tatsache, dass Sie, unser geliebter Händler, es wertschätzen, ist so herzerwärmend. Kunden wie Sie inspirieren uns, jeden Tag besser zu werden. Wir wünschen Ihrem Unternehmen den Wohlstand, den es verdient. Und wir werden unser Bestes dafür geben! 🌻 Wenn Sie weitere Fragen haben, können Sie uns gerne per Live-Chat oder per E-Mail an [email protected] kontaktieren. Wir sind immer bereit, Sie zu unterstützen! Alles Gute, Mia BON-Team.

5 / 5 Share

May 12, 2023

Cant say enough good things about Genie! She is so quick to help with any questions I have had and even helped finish setting up the program for us. Incredible customer service!

Using app

10 days

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for a lovely review !💕 So glad you found BON useful, we strive to actually bring value and enhance the shopping experience for customers. Our Support team will be delighted to see your praise! We are always happy to answer if you have any questions, just leave us a message or email us at [email protected]. Have fun exploring our app, Mia BON Team

5 / 5 Share

May 11, 2023

I really have enjoyed this app. Its user friendly and the customer service is above and beyond. I have had a great experience. Customer Service Rep Anna has been fast and very helpful

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for such great feedback on us and on BON. We all put an effort to enrich it with cool features that would be really helpful for your business. Every minute of that effort brings us true pleasure and we are incredibly lucky to have customers like you who can see it and who enjoy the experience here with us. Wishing you a fantastic week ahead 🙌. If you need our assistance, we are just one message away via live chat or email address [email protected]. All the best, Mia BON Team.

5 / 5 Share

May 3, 2023

Support is quick and efficient. Love how they help you out and the app has pretty awesome features. It works wonders!

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

We are sooo grateful that you found the time to leave us such a touching review! Your words are especially important to us since the combination of customer support and design flexibility is our priority. And the fact that you, our beloved merchant, value it is so heart-warming. Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻 If you have any further questions, please feel free to drop us a line via live chat or email [email protected]. We are always ready to support you! All the best, Mia BON Team.

5 / 5 Share

May 3, 2023

Customer service is very responsive and cordial. We're still working on setting up the app and getting everything ready for our clients, but so far so good!

Using app

About 1 hour

Total reviews

6

Average rating

4.2

Developer Reply

We are glad you were able to make the user journey a breeze here in BON. We love making custom changes to see your vision come to life. Our main priority is to meet requirements and exceed the expectations of our customers. That being said, we are always open to suggestions and will do our best to implement them.👍 If you have any further questions, please feel free to drop us a line via live chat or email [email protected]. We are always ready to support you! All the best, Mia BON Team.

5 / 5 Share

April 30, 2023

amazing support! They helped me immediately with everything and I found everythin I needed in the app.

Store

Mālama

Using app

4 days

Total reviews

15

Average rating

4.9

Developer Reply

Thank you for a lovely review !💕 So glad you found BON useful, we strive to actually bring value and enhance the shopping experience for customers. Our Support team will be delighted to see your praise! We are always happy to answer if you have any questions, just leave us a message or email us at [email protected]. Have fun exploring our app, Mia BON Team

5 / 5 Share

April 25, 2023

L'application est pratique et permet de faire plusieurs choses différentes. Le support est réactif et à l'écoute. Nous ne l'avons pas encore testé en prod afin de savoir si la conversion fonctionne vraiment.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour vos excellents commentaires sur notre application et notre assistance ! Nous ne pourrions être plus heureux de pouvoir vous aider rapidement. Grâce à votre précieux soutien, nous sommes encouragés à travailler plus dur pour améliorer BON. Si vous avez besoin de notre soutien, nous serons toujours prêts à vous donner un coup de main via notre chat en direct ou [email protected] ! Cordialement, Liam L'équipe BON.

5 / 5 Share

April 22, 2023

Just starting to use the app, nice customization options so far, options available compared to others looks good too.

Using app

5 days

Total reviews

9

Average rating

4.8

Developer Reply

Thank you very much for sharing your experience with everyone and for the great and constructive feedback. It will definitely help other merchants as it already helped us with great push and is a source of motivation to try harder and make your experience with us even better. 🤗. Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Mia BON Team.

5 / 5 Share

April 20, 2023

Very intuitive app, easy to use with great basic features on the Free Forever Tier. Most importantly the support is excellent, Daisy is a really patient and helpful support. Would recommend trying this app out!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Your detailed and valuable feedback truly gave us motivation, and working on improving BON became even more joyful than before. Our teams work hard to exceed your expectations and we are glad you were able to notice it and deliver it to all of the merchants. We truly appreciate your review, and we will be definitely proud to make your growth better every time you reach out to us! We are always happy to answer if you have any questions, just leave us a message or email us at [email protected]. Have fun exploring our app, Mia BON Team

5 / 5 Share

April 14, 2023

this app is awesome, super customer service and a free plan really really great! In addition Ariel and her team are really fantastic

Using app

About 4 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this amazing review. I'm delighted to hear our app's features and service were provided in a timely manner. Our support team was extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority. This really gives us a huge incentive to make our app to become better for customers like you. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.

5 / 5 Share

April 13, 2023

Fantastic app! User-friendly interface and great functionality. Highly recommend to anyone looking to streamline their daily tasks

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Hi Cipelice, Thank you so much for your feedback! I'm so glad that our app and support service have satisfied you. Your satisfaction is a huge motivation for us to keep up the good work and make BON become better in the future. If you need us, feel free to reach out to us via chat or email at [email protected]. Best regards, Mia BON Team.

5 / 5 Share

April 13, 2023

The support is amazing!! I used the live chat and I received a response in under 30 seconds from "Daisy" She was wonderfully helpful, and walked me through every step I needed to get to the place I wanted to be in the app. She also gave me some great advice to help me with promoting the BON Loyalty Rewards app so that all my customers could take part in the benefits of earning points!! Great app! I would highly recommend! It gives us the ability to give back to our amazing customers!!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, Good day, I hope you have a wonderful weekend ahead :D We'd like to thank you for your feedback, it means a lot to us! Daisy and our entire team are very happy that you feel satisfied with our app, we'll try harder to provide you with better service in the future^^ In case you have any queries for us, feel free to reach out to us via live chat or email address [email protected]. Cheers, Mia BON Team.

5 / 5 Share

April 13, 2023

This is a simple and convenient app, and their customer service is also very friendly to help me solve the problem

Using app

1 day

Total reviews

6

Average rating

3.7

Developer Reply

Hi openroad4wd.com, Thanks so much for having time and sharing your experience with us in that wonderful review! It's nothing but a pleasure to assist a customer like you and provide you with the best service. For further assistance, feel free to reach out to us anytime via chat or email [email protected]. All the best, Mia BON Team.

5 / 5 Share

April 11, 2023

Just downloaded but based on Genie's customer service & app cost structure, I'll be sticking around!

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi The Smell of Fear team, We are so glad that Genie have been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business. 🚀 May you have any further requests, don't hesitate to get in touch with us via our live chat or email us at [email protected]. We are always ready to serve you! Cheers, Mia BON Team 🌸

5 / 5 Share

April 6, 2023

Just downloaded BON Loyalty to replace the previous reward program that my company was using. I have to say, I am thoroughly impressed! The plug-in is easy to use and the dashboard are fantastic. But what really stood out to me was the exceptional customer service I received from Genie. She went above and beyond to help me with a question I had about my account and was incredibly friendly and patient throughout the entire process. Her attention to detail and dedication to ensuring my satisfaction truly sets BON Loyalty apart from other loyalty programs. I would highly recommend BON Loyalty to anyone looking for a great rewards program with outstanding customer service. Thank you, Genie, and the entire BON Loyalty team for providing such a wonderful experience!

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much, you truly brighten up our day! Genie and the whole team are really excited to read your awesome review :) Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. We always appreciate you! Cheers, Mia BON Team.

5 / 5 Share

April 6, 2023

Tolle App, sehr übersichtlich und leicht zu bearbeiten. Das Support-Team ist der Wahnsinn! Wirklich bei jeder Kleinigkeit haben sie geholfen und waren schnell erreichbar, kann ich nur empfehlen!

Using app

7 days

Total reviews

6

Average rating

4.7

Developer Reply

Ihre Bewertung ist heute ein tolles Geschenk für uns ^^ Wir sind stolz darauf, unseren geliebten Kunden ein komfortables Erlebnis zu bieten, und wir hoffen, Sie in naher Zukunft mit weiteren coolen Funktionen überraschen zu können! Wir sind immer für Sie da, falls Sie direkte Unterstützung benötigen. Bitte zögern Sie nicht, uns eine Nachricht per Live-Chat oder E-Mail an [email protected] zu senden. Dein, Mia BON-Team

5 / 5 Share

April 5, 2023

Great app and easy to setup for a simple points and referal system for your store. Genie from the support team also was very responsive to solve customization issues.

Using app

2 days

Total reviews

10

Average rating

5.0

Developer Reply

Hello, 👋 Thank you very much for your sweet feedback! We are striving to optimize the app and our support service, hopefully it can help us serve you better! If you need our support, we will always be ready to give you a hand via our live chat or [email protected]! 💐 Yours sincerely, Liam BON Team.

4 / 5 Share

April 2, 2023

Excellent customer service with fast response! I was assigned to an agent named Cara and she was ever so helpful and patient in showing me how the app works for first-timers like me. When setting up and editing the activities/rewards, there are a few glitches here and there. But still, the app itself is not bad. You can set up and customise it to the ways you wanted. Would recommend!

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Me, Cara and the entire BON team are so delighted to receive your warm compliments on the quality of our service. With 24/7 Chat Support system and the enthusiasm at work, we always try to respond in seconds and support users with any questions/requests. However, we always set high standards to ensure that the app is designed with the utmost care, and that the app works well in different conditions. Can you describe in more detail to me about the "glitches" you have encountered while using the app? We look forward to assisting you, to ensure the best user experience. I'm looking forward to hearing form you. Thanks!

5 / 5 Share

April 1, 2023

Absolutely amazing app to use. Super easy, fun and simple for first timers like me. I was able to set it up and customize it to my liking. And the customer service is insanely amazing, above and beyond to say the least. Cady helped me on several things and helped me achieve them with ease. 100% recommend !!

Using app

About 6 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you so much for your awesome feedback! Cady could not be any happier that we could assist you promptly. Thanks to your precious feedback, we are encouraged to work harder on improving BON. If you need our support, we will always be ready to give you a hand via our live chat or [email protected]! Yours sincerely, Liam BON Team.