BON Loyalty Program & Rewards
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I've only been using the app for a day or two. I've bombarded support with so many questions, which have been answered promptly and professionally. Genie and Chelsea have been amazing. Thank you so much for your help. Migrating from another platform to Shopify has been very stressful, and I was worrying about the loyalty programme I had running. I need not worry anymore. The app is excellent, fully customizable and very professional/nice looking. I look forward to my customers using it once we've opened properly. Thank you
Hi Castle Rocks Cornwall, We couldn't be happier to see your awesome 5-star review! 🌟 Thank you for taking the time to share your positive experience. Your support means the world to us, and it keeps us going with a big smile. 😊 We're here whenever you need us, and we can't wait to serve you again soon! Shoot us a message at BON Support LiveChat, [email protected]. Liam BON team
I had an issue inside the setup process that made it difficult for customers to be taken to a certain page. I reached out to support and within a day they we're able to help me. If you get Genie or Maxxie I'm positive they can help with anything!
Dear Edge Naturale, We're overjoyed to have played a part in making your experience memorable, and we're committed to maintaining this standard for every customer who walks through our doors. Your support means everything to us, and we can't wait to have the pleasure of serving you again. Liam BON team
Very good app to start a loyalty programme in your shop. The best thing about it is that you get support - whenever, with whatever problem. They help 24/7
Dear foodpipe, Thank you so much for your lovely feedback! I'm so glad that you feel satisfied with our app's features, as well as our support team. We'd love to know more about your insight as we want to make BON exactly what you need for your business, so if you have any suggestions, please tell us ^^ In case you need help, we are always more than happy to assist you via chat or email at [email protected]. All the best, Mia BON Team.
We installed Bon a week ago due to a tremendous price increase from our previous loyalty app. We have been using it for 8 days and it's been great. As with any switch there are a few bumps along the way but the customer service has been excellent! It is timely and each representative goes out of their way to help me find answers. In particular, Genie had been extremely helpful.
Dear Adelaide's Boutique, Hope you have had a lovely day. Thank you so much for the compliment! It really brightens up our day:) We will try harder to exceed your expectations with our app and support service. When you need our assistance, don't hesitate to reach out to us via chat and email at [email protected]. Let's accompany each other for a long time! All the best, Mia BON Team.
Great features and really helpful service. Very happy so far.
Hi Juicy Secrets, Thank you a lot! We are grateful that you trust our app and let us accompany you on this journey. Thanks to your support, we will work tirelessly to improve BON and make it exactly what you need for your business. May you need further assistance, please contact us via our live chat or email us at [email protected]. We always appreciate you :) All the best, Mia BON Team.
I just downloaded the app so I can’t speak to the results yet. However, BON has it set up so easy to get started!! And Anna in customer service was wonderful to help me with removing branding before I even got the app set up! So far I love it and can’t wait to see what BON brings to my store front!! Thanks Anna!
Hi Claws. By Lauren, I'm more than happy to know that you have had a great experience with our app and support service. Thank you a lot for such lovely feedback! Anna is really delighted right now:) If you need our help, we are always ready to assist you via chat or email at [email protected]. Your satisfaction is our pride and joy! Best regards, Mia BON Team.
Thanks alot to Cara and the Dev Team. We have our customization plan and they help us with our Bon Loyalty to add more functions and interessting buttons and URL. Thanks so much. They have finished our customization plan so quickly and so perfectly. Thanks alot !
Hi Gaahleri Studio, We'd like to thank you for your feedback, it means a lot to us! Cara and our entire team are very happy that you feel satisfied with our app, we'll try harder to provide you with better service in the future ^^ In case you have any queries for us, feel free to reach out to us via live chat or email address [email protected]. Cheers, Mia BON Team.
Après avoir été sur une application similaire , j’ai connu bon loyaly je trouve l’application très performante et plus d’option a offrir au mes clients ils en sont très content je recommande fortement cette application.
Hi Natukana CBD, Thanks so much for taking the time and sharing your experience with us in that wonderful review! For further assistance, feel free to reach out to us anytime via chat or email [email protected]. All the best, Mia BON Team.
A remarkably swift and reliable support team, fully understanding the expectations for a loyalty program. It's an excellent choice for those using Shopify POS! Perhaps the sole drawback I could mention is that POS coupons cannot be individually configured to apply only to specific collections. I have already communicated this to them, and I have received assurance that they will address this issue. In summary, I recommend it to anyone considering the implementation of a loyalty program.
Good day NAIL SHOP, Words can’t describe how thankful we are for this lovely review of yours. Thank you so much! Customer support service is always our pride and I'm truly glad that our team has assisted you promptly. They will be really happy when they see your feedback:) If you need us, we are always waiting for you via live chat or email at [email protected]. Cheers, Mia BON Team.
The team provided excellent support. I faced issues, and they promptly responded, swiftly resolving the issue. Additionally, the interface is user-friendly.
Dear The Butcher's Dining, We are on cloud-9 knowing that our app has met your expectations. We also would like to express our sincere gratitude to you for leaving this feedback, thank you so much! If you need our assistance, feel free to contact us anytime via chat or email address [email protected]. Your satisfaction is always our pride and joy. Best regards, Mia BON Team.
Great App, easy to use and great customer service, Especially from the lovely Anna ! Thanks alot for sorting those teething issues !
Greetings Dime City Sports Cards, Allow me, on behalf of all members of BON Team, to thank you for such amazing words addressed to us 🥰. We are really happy that you put your trust in BON Loyalty! We will continue to improve our product and service to meet your needs. If you need further support, we will always be waiting for you at live chat or [email protected] Warmest regards, Mia BON Team
Great app, customer service very helpful. They will help you with all kinds of customization to make sure all features works for your store. Highly recommended!
Hi AVT - Ovsonet Ltd, Thank you for your lovely review! In BON, we aim to make our app simple and flexible to meet your needs every day. We are always happy to assist you and it is our pleasure to always make you satisfied with our app :) We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.
Extremely fast response - very helpful! Was able to provide easy to follow assistance and fix the problem I was having! Thank you Genie!
Hi FurBabyBracelets, Thank you for your lovely review! In BON, we aim to make our app simple and flexible to meet your needs every day. We are always happy to assist you and it is our pleasure to always make you satisfied with our app :) We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. Cheers, Mia BON team.
Great great assistance from Anna and support from the team. definitely recommended!
Dear Freshness.ae, Thank you so much for your 5-star review! 🌟 We're delighted to hear that you had a great experience with our service. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Liam BON team
The app is not as expensive as some other loyalty apps in the store and still works very well for us. What is outstanding though is its immensely helpful support. The support and dev team went above and beyond to help us modify a specific functionality to match our needs. Certainly a full recommendation!!
Dear OFFSET Nutrition, Your 5-star review makes our day! 🌟 We're honored to have you as a customer, and we look forward to serving you again soon. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Liam BON team
So far this has been great. Customer support is excellent and immediate, and integration was very smooth. Once we have customer feedback, we will be able to assess more, but so for, so brilliant!
Dear The Gluten Free Bakery, We're ecstatic to receive your 5-star rating! 🌟 Thank you for choosing our services! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Liam BON team
Great app and great support, highly recommand +++
Hello MetaLife! Thank you for the glowing 5-star review! We're thrilled you had a fantastic experience with us. If you have further questions, please drop us a line via live chat or email [email protected]. Thank you for choosing us, and we look forward to serving you again! Liam BON team
Very helpful customer service! Highly recommend.
Hi Newend, thanks a ton for writing us this lovely review! 😍 Our team is always there for you in case you need any assistance. For you to describe us as incredibly helpful and efficient - is the best compliment! If you need further support, we will always be waiting for you at live chat or [email protected]. Mia BON team
best customer support staff I have ever seen!
Dear Renegade Golf, Your trust and loyalty mean a great deal to us, and we're excited to keep serving you in the best way we can. If you ever have any questions, requests, or feedback, please feel free to reach out! Liam BON team
I was asked by my superior to install a loyalty app in our store. After trying out tons of apps on the market, I found that the BON Loyalty is the most functional and most affordable one. Even when I was on trial, they were so kind to help me with all kinds of questions, which cleared out my concerns and made me towards a subscription. And during the several months I used it, I encountered some questions, and their support team is always here to help with a super nice attitude. Even if they cannot give an exact answer to the question, I could just simply grant collaboration access to their dev team and they will help out with the issue. Hands down to their service!
Wow, we just noticed the fantastic 5-star review you left for us! 🌟 We wanted to take a moment to express our sincere gratitude for your support and positive feedback. Your kind words and the 5-star rating mean the world to us. We're thrilled to hear about your great experience with our app and support team. It's customers like you that motivate us to keep doing what we love. Thank you once again for choosing us and for taking the time to share your thoughts. We can't wait to serve you again in the future! Liam BON team
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