BON Loyalty Program & Rewards
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I highly recommend BON ! Chelsea were wonderful with me, helped me quickly with a good avdices. Congratulations for this amazing customer service !!!
Dear Maison najen nature, We are really grateful that you found the time to leave us such a touching review! Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻 If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. Mia BON Team.
He probado muchas aplicaciones similares, pero esta es la mejor aplicación de recompensas, muchas herramientas y super adaptable a tus necesidades. El servicio al cliente es uno de los mejores, te responden de inmediato, hacen seguimiento a tus problemas y siempre ofrecen más de lo que se espera. Vale la pena tenerlo en tu tienda online, ya que genera el crecimiento continuo y sostenible de tus ventas
Estimado Toys Master, ¡Tu detallada reseña de 5 estrellas es invaluable! Nos ayuda a mejorar y asegurarnos de que recibas el mejor servicio posible. Agradecemos tu consideración al compartir tus opiniones con nosotros. Estamos a solo un mensaje de distancia a través del chat en vivo o la dirección de correo electrónico [email protected], no dudes en contactarnos siempre que necesites nuestra ayuda. Dear Toys Master, Your detailed 5-star review is invaluable! It helps us improve and ensure you receive the best service possible. We appreciate your thoughtfulness in sharing your thoughts with us. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. With appreciation, Liam BON team
really helpful customer service and completely understood why it was that I needed some amendments to fit in with our brand, a critical thing for us. much more helpful than a lot of other apps!
Dear eatTelfit, We are so happy to receive your five star review 😊 Your trust and loyalty mean a great deal to us, and we're excited to keep serving you in the best way we can. If you ever have any questions, requests, or feedback, please feel free to reach out. We're here to help and look forward to making your experience even better! Liam BON team
Thank you Anna for your excellent customer service. We look forward to partnering with you.
Hi Lucrece, Thank you so much for your review! We are all so happy that our app features can make you feel satisfied🥰 Your wonderful feedback motivated us to keep on developing the app and providing better services to our merchants❤️ If you need further support, we will always be waiting for you at live chat or [email protected]. Best regards, Mia BON team
Very Powerfull App, works great, support amazing, Thanks Anna for all help
Hi there, Your 5-star review for Anna has put a big smile on our faces! 🌟 Thank you so much for taking the time to share your positive experience with us. Your support means everything to our team. We're here for you anytime you need us, and we can't wait to serve you again soon. Liam BON team
Integrating this rewards app into our website has been a game-changer. The user-friendly interface guides customers seamlessly to enticing rewards. The standout, however, is Anna's exceptional customer service. Her prompt assistance elevates the overall experience. This app has not only enhanced loyalty but also our brand's reputation. Highly recommended!
Hello Mila & Co., We wanted to reach out and extend our heartfelt thanks for taking the time to leave us a glowing 5-star review. Your feedback means the world to us, and we're absolutely thrilled to hear that you had such a positive experience with Anna and the BON team! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Liam BON team
Fast and efficient service. Thanks.
Dear S&G Portail Pro, Thank You for Your Glowing 5-Star Review! 🌟 Your positive feedback truly made our day! We're here to make your experience the best it can be, so if you ever have more feedback, questions, or just want to chat, don't hesitate to reach out. Your voice matters to us, and we're all ears. Liam BON team
App made and supported by passion!
Hi Selavin, Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with BON! 🌸 We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Best regards, Mia BON Team 💓
Great job with helping me figure out the system.
Hello MystiSea Beauty, Thank you for being a valued member of the BON family and for sharing your wonderful experience with others. We can't wait to have the pleasure of serving you again. ❤️ We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Liam BON team
Ich bin jetzt schon begeistert von der App. Anna ist eine ganz tolle Kundenberaterin und macht einen super guten Job. Sie hat mir jede Frage ganz ausführlich erklärt und half mir alles richtig anzulegen. Tausend Dank Anna!!!! Ich freue mich schon sehr meine Kunden mit dieser tollen App zu beschenken :-)
Es tut mir leid, meine Textunterstützung kopiert nicht, aber ich habe hier eine Dankesnachricht geschrieben. Your review is a great encouragement and reaffirms that we are on the right track in providing the best service possible. We greatly appreciate your support and look forward to serving you even better in the future. Liam BON team
Great support from BON team, super fast response and solving the issue. I would give 5 stars to support team (Daisy). But for the product I would give only 4 stars, currently intergration with review apps are quite limited, there is no Loox for example.
Dear Tea Eats, BON team wanted to express my sincere gratitude for your fantastic 5-star review! Your feedback is truly appreciated. Your words encourage us to continuously improve our app and ensure that it lives up to your 5-star expectations. We're dedicated to delivering the best experience possible, and your support fuels our drive to achieve this goal. Thanks so much! Liam BON team
The standout feature is their exceptional customer service – prompt, patient, and incredibly helpful. The flexibility also allowed my team to effortlessly customize our loyalty page perfectly. Plus, knowing that their support is there for ongoing assistance is a huge relief. BON is a must-have for anyone looking to create a stunning loyalty program with fantastic support.
Dear NProClub.com.my 🌞 We just wanted to drop you a quick note to say a heartfelt THANK YOU for sharing your wonderful 5-star review. Seriously, your kind words made our day around here! If there's ever anything you need, whether it's a question, suggestion, or just a friendly chat, don't hesitate to reach out. We're here for you! Liam BON team
So I'm still new to this app and discovering how to set it up, but the help that Anna provided from the start was very much appreciated :)
Dear Power House, Taking the time to leave such a great review about our app and Support service, has really made our day 💕🙆! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise to WOW you with our Loyalty program. If you have any further questions, please feel free to drop us a line via live chat or email to [email protected]. We are always ready to support you! Liam BON Team.
I found our phone call good and now just need to get the app loaded and see how it works. Thanks for your help.
Thank you for the glowing 5-star review! We're thrilled you had a fantastic experience with Genie from the Phone Service. Our team is dedicated to delivering excellence, and your feedback encourages us to keep it up. If you have further questions, please drop us a line via live chat or email [email protected]. Thank you for choosing us, and we look forward to serving you again! Liam BON team
First tried the Bons Loyalty program during the very early stages of my store setup. While I wasn't quite ready for a rewards app back then, I always knew it would be my go to choice once my order volume grew. I have now returned and reinstalled it, and it is exactly what I hoped for! It’s incredibly easy to install, looks great on my site, and offers excellent branding options. The customer service is just as great as I remembered huge thanks to Hazel and the entire team for their support. Definitely 5 stars!
Thanks a ton for writing us this lovely review! 😍 Our team is always there for you in case you need any assistance. For you to describe us as incredibly helpful and efficient - is the best compliment! If you need further support, we will always be waiting for you at live chat or [email protected]. Mia
Excellent app only surpassed by the the support team, all the help you could ever need. I would highly recommend. Thank you Bon.
Dear UK Media TV, Thanks so much! At BON, our main goal is to ensure that every customer has an exceptional and memorable experience, and it's incredibly gratifying to know that we succeeded in providing that for you. If you have further questions, please drop us a line via live chat or email [email protected]. Thank you for choosing us, and we look forward to serving you again! Liam BON team
The support from the customer service and technical team has been fantastic, assisting us promptly and accurately in resolving any issues we encountered, and even assisting with modifications at the code level. It's very comforting to communicate with customer service and solve problems!
Dear Hong Kong SAR, We are overjoyed to learn that you had a satisfying experience with our services. Providing top-notch customer service is our primary goal, and your review reassures us that we are on the right track ❤️😊 Please do not hesitate to share with us all your ideas, via our LiveChat or email. We are 24/7 ready to chat with you! Liam BON team
Original Post - Does not genuinely work with POS in-store. Customers are required to go online to your website to be an active member of the program and use their points. This does not work for business like mine where 90% of our business is in-store and our biggest clients never go online to order. UPDATE: I have changed my initial review from one star to four. Cara with their customer care team was very helpful and was able to figure out why the system was not working with our POS in store. We are still working out some bumps and learning how it works. But so far it seems to be working. Customers are happy we are finally able to use their points again.
Dear Greenville Soy Candle, I'm Cara, the Customer Care Manager at BON Loyalty App. Please rest assured that BON app can always operate seamlessly for both in-store POS customers and online customers, and that the synchronization of customer data for the Greenville Soy Candle store has been carried out fast and accurately. Unfortunately, our support team may not have provided a clear explanation and inadvertently led to your misunderstanding of the app. We genuinely apologize for any confusion. I would greatly appreciate the opportunity to speak with you directly to clarify and assist with setting up the Loyalty program. I’ll be available anytime that’s convenient for you, please select a time at: https://bonloyalty.com/demo Patiently waiting for your response,
Kind of new with the app, but got quick and service minded help of Daisy when I asked for help
Dear Hustopia, We are so happy to receive your five star review 😊 Thank you so much for your kindness and support. Your thoughtfulness means the world to us. Anytime you need our assistance, please do not hesitate to reach out! Thank you 🙏 Liam BON team
完整強大的功能，快速服務的客服系統，值得推薦
We just couldn't wait to say thank you for the fantastic 5-star review you left! Your support warms our hearts and motivates us to keep delivering our best. If there's anything else you ever need, just give us a shout. 😊 Gratefully, Liam BON team
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