All reviews

Rating Breakdown

  • 5
    98% (1,693 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 97% (1,685)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 7, 2022

super support, tres rapide et gentil, efficace , je ne trouverais pas mieux que celui ci. différents modules à personnalisé ainsi que la langue

Using app

29 minutes

Total reviews

4

Average rating

4.8

Developer Reply

Bonjour Shrimpfood, Nous sommes très reconnaissants pour votre avis. Merci de partager votre note avec nous et la communauté Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter via le chat en direct ou help@bonloyalty. Nous sommes toujours là pour vous soutenir ! Meilleures salutations, Mia L'équipe BON.

5 / 5 Share

Sept. 6, 2022

the support system at BON is amazing. There are certain benefits that are locked and when you got curious about it and click, it will force chat with a support online. I must admit that it was quite intimidating to force chat with someone but it give you the opportunity to know the team behind this system and I have no complains! They were really prompt in your needs. Hopefully this will be the reward system that I will stick to for years to come!

Using app

About 19 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hello, We can’t thank you enough for your kind words. Your review means a lot to us and lets us know we’re on the right track! If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.

5 / 5 Share

Sept. 6, 2022

Anna and Daisy are the best they helped me with everything i needed definitely recommending !!!!!!!!

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for taking the time to share this positive rating! We will make sure to share this with the whole team to let them know to keep up this amazing work. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.

5 / 5 Share

Sept. 5, 2022

Best app you can currently use. I did research and you can't find better app. Absolute game changer! BTW I never write reviews!

Using app

14 minutes

Total reviews

8

Average rating

5.0

Developer Reply

Hello, Thank you for taking the time to share this positive review. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.

5 / 5 Share

Sept. 5, 2022

Woow, I don't know where to start from... The app is really amazing. It has everything I need and the customer service is great. I had questions and they helped me so fast. Daisy was soo friendly and easy to work with. The app is so customer friendly also. I highly recommend and I'm sure you'll be happy with what you'll have. There are so many custom options and beautiful designs to choose from. I love it so far and I really think I'm lucky I found it. Thank you so much!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Hello, Wow, we were blown away by your positive words, we really appreciate the time you took. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.

5 / 5 Share

Sept. 5, 2022

Daisy provided the best customer service, she was so helpful. The app is fun and easy to use. I highly recommend it!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for this review. We really appreciate you being a customer. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.

5 / 5 Share

Sept. 4, 2022

I love this app so far. Even though I am new to the app. I love the set-up and all of the features thus far. Emile was so sweet and understanding. Emile went above and beyond. Emile really was a big help to me on many occasions over the several days I needed support in setting up the app. I am really loving this rewards app. It offers many great options to choose from for your customers. You are able to customize your rewards and your banner. If you are looking for a rewards program for your customers, this is the one for you! It is wonderful to have chat support with an agent available right within the app, thank you Emile for being prompt with answering my questions and assisting with the removal of the banner brand and activation of advanced features.

Using app

22 days

Total reviews

7

Average rating

5.0

Developer Reply

Ciao, Planners Avenue! Grazie per aver dedicato del tempo per condividere questa straordinaria valutazione. Anna e il nostro team di supporto sono molto felici di assisterti con l'installazione. Se hai bisogno di ulteriore assistenza, non esitare a contattarci tramite chat dal vivo o help@bonloyalty. Siamo sempre qui per supportarti! Distinti saluti, Mia Squadra BON.

5 / 5 Share

Sept. 3, 2022

Great Rewards app that is easy to setup and use. Daisy and Bon from support were extremley helpful as well.

Using app

About 13 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for taking the time to share this positive rating! We will make sure to share this with the whole team to let them know to keep up this amazing work. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.

5 / 5 Share

Sept. 3, 2022

I find this app really easy to use. Customer support is also excellent. The features offered on what is currently the free app are almost everything I currently want. I love that I can customise the look of the emails for free. It would be good to be able to offer rewards to customers for leaving a review. However, when I realised I could give a discount code for leaving a review via the Judge Me app I felt it wasn't essential to have it in my rewards program as well (though it would be nice). Thank you BON I am very happy so far.

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.

5 / 5 Share

Sept. 2, 2022

Great easy to use app! The support was awesome. They helped with all my questions. Very easy to customize.

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your review. We will share this with the app team to let them know how we are doing If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.

5 / 5 Share

Sept. 1, 2022

We were setting up the app for our store and received very fast and friendly help from Anna, even though it was a National Holiday. THE BEST customer service ever! We are excited to see how this app performs on the website, and judging by Bon's customer service, I have high hopes! Thank you Anna!

Store

SIXELAR

Using app

About 21 hours

Total reviews

4

Average rating

5.0

Developer Reply

Dear SIXELAR, Anna and our team truly appreciate that we can accompany such a kind-hearted customer like you:) We're so glad that you are enjoying your experience with BON till far. Your precious support motivates us to keep on developing the app and providing better services to our precious customers. We'd like to send our sincere wishes to your lovely business❤️ If you have any further questions, please feel free to drop us a line via live chat or email to [email protected]. We are always ready to support you! All the best, Mia BON Team.

5 / 5 Share

Aug. 31, 2022

We haven't done with the configuration after installing. so far the support is great. Thank you so much!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you BASK ™, Thank you so much for taking the time to provide feedback. As we strive to provide excellent service to all our customers, it's pleasing to know you're happy with our support. We look forward to accompanying you on this journey😊 If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Cheers, Mia BON Team

5 / 5 Share

Aug. 31, 2022

So far, so good! I setup a test email account to see the welcome email and rewards. I will revisit this review after continued use. Emiline helped with brand removal on the widget; she was awesome!!!

Using app

About 1 hour

Total reviews

3

Average rating

4.7

Developer Reply

Dear Daisy & Mabel Organics, We can’t thank you enough for the kind words about BON❤️ Your review means a lot to us and lets us know we’re on the right track! It motivates us to provide better support to customers. Emile was on cloud nine when reading this loyalty review of yours😊 If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. Your satisfaction is our joy! Best regards, Mia BON Team.

5 / 5 Share

Aug. 30, 2022

I was looking for an app to reward my customers with their weekly orders and ongoing loyalty. so far so ggod, i've had excellent support from Daisy and the Devs and the app seems easy to manage. looking forward to seeing how this helps my business grow!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi RISE Bakehouse, We would like to express our sincere gratitude for your amazing review😊 It's so great to have you with us and we can't be any happier to have satisfied you with BON. Thank you a lot for entrusting yourself in our app! I'll make sure to pass this review to Daisy and our dev team, they'll definitely be so excited to read this❤️ May you have any further requests, please contact us via our live chat or email us at [email protected]. We are always ready to serve you! Best regards, Mia BON Team.

5 / 5 Share

Aug. 29, 2022

So far so good! Very helpful customer service and simplistic design overall. Can't wait to launch! Thanks for all the help, Anna and Cara!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Dear MC Art Supplies, The whole BON team is incredibly thankful for the kind compliment you shared❤️ We are delighted to know that you enjoyed talking with Anna and Cara. We consider customer satisfaction a top priority, and with your feedback, it's ecstatic for us to know that customers notice our efforts😊 For further questions, feel free to contact us via live chat or email at [email protected]. Cheers, Mia BON Team.

5 / 5 Share

Aug. 29, 2022

Great app and an excellent Customer Service with Daisy! A very nice way to create easily a Reward program

Using app

37 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bar To Cook, Our whole team is thrilled to receive such a great compliment from you! Especially Daisy, she shared with us that you're so friendly to talk with, and your feedback just makes her jump with happiness. We truly appreciate that! If you need our assistance, we are just one message away via live chat or email address [email protected]. All the best, Mia BON Team

5 / 5 Share

Aug. 28, 2022

Very simple installation, super easy setup, and the fastest customer support on Sunday morning! 5+ stars!

Using app

2 days

Total reviews

15

Average rating

5.0

Developer Reply

Dear Lavinia Lingerie, We can’t thank you enough for the kind words about BON and our services❤️ Your review means a lot to us and lets us know we’re on the right track. It motivates us to provide better support to customers. If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. Your satisfaction is our joy! Cheers, Mia BON Team.

5 / 5 Share

Aug. 28, 2022

So far I am only in the set-up phase, but the admin backoffice is very easy to understand. If/when questions come up, the support team (Cady) and the dev team are very quick to provide help. I am very happy I chose to use Bon Loyalty.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you AM LUXE Candles, Thank you so much for taking the time to provide feedback! As we strive to provide excellent service to all our customers, it's pleasing to know you're happy with our app and support service❤️ We look forward to accompanying you on this journey! If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Cheers, Mia BON Team

5 / 5 Share

Aug. 27, 2022

Really easy to set up and customize to your colours. Looking forward to re-launching my website with this app.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.

5 / 5 Share

Aug. 26, 2022

Isaac was a great help! Happy with all the features! Haven't dived deep into it yet, but for a free app, it's more than I could ask for.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thanks for your kind words about Isaac, we really appreciate the time you took to write such a wonderful review! If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.